We install windows, doors, hardie siding, and vinyl siding. We do complete exterior renovations (siding, windows, doors, soffit, fascia, shingles) or complete interior renovations (basements, bathrooms, additions, kitchens, etc). We also build garages.
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As I googled Prairie Window and Doors, it looks like this business might be closed. If so, that is the best thing that could happen. Horrible service. The job they completed was done so poorly and I fought with them for 7months to have it fixed and it never happened. Now I cant get ahold of anyone so I truly hope they went out of business, if not stay far far away from this business.
Very poor service. I ordered a patio door in November 2021 and they keep putting me off and won’t answer phone. Went to office, receptionist acts like she doesn’t know anything about the order and the owner does not return my call or give me any direction on my order.
Gave a 45% deposit in April 2022 for new doors. They missed the first deadline for installation and wouldn’t return my calls. I finally went to the office and asked the owner, Joey Meyers, to call me. He did call and blamed the delay on the glass providers. Ge would be installing them in early July. I phoned on July 19 and my call was immediately directed to a full mail box. I drove to the shop - doors locked, lights out and empty. His business was failing yet he took my deposit for doors he knew he wouldn’t be providing. Joey Meyers is a despicable individual and, obviously, a bad business man.
Window deposit of $6000 paid over a year ago… keep getting the run around. Windows never ordered, refused to get money back and keep getting told later date and later date for installation with zero calls when day comes and goes. Can no longer get them on the phone or email. Think I have been scammed out of money.
A week ago
NEW
Had a window ordered through a contractor (who was fired for incomplete and poor workmanship) in august of 2021. Prairie Boys sent me a receipt in October as the account and $1500 deposit was transferred to my name. Fast forward to Feb/2022, and they received my window in at the shop, but due to poor weather, it would be a bit for the install (completely understandable as it was a frozen hell of a winter). I called them back in mid March to find a day when the window would be installed and was told at the end of April. April came and went without a single word from Prairie Boys. I had called several times and left several messages for them to call me back. Finally, on May16/22 I was able to speak to someone again and asked the window to be installed today (June 14/22). I called them in the morning several times from my phone, but there was no answer, my friend called from his and the secretary immediately answered. I spoke to her and she told me the window would not likely be installed today (despite the month that it was in their schedule), and that the secretary was unable to contact Joe (the owner) or any other employee, but she would call me back as soon as she was able to connect with someone. At around 3pm I went to the store front location as I hadn’t received a call back and, surprise surprise, the store doors are locked. I called them again and left a message for them to call me back immediately. Additionally, I contacted the BBB and filed a complaint with them. The woman I spoke to at the BBB even said “oh, we get a lot of complaints about them”. If my window is not installed in a reasonable amount of time I will be getting a full refund on the custom ordered window.
100% do not recommend this company. They are unreliable, non-communicative, and absolutely unprofessional. I am now considering legal and criminal action as it seems - by the overwhelming google reviews - that this company has been pocketing deposits.
Terrible, absolutely terrible service! Stay completely clear of Prairie Boy Windows and go to the competition!
After nearly 8 months and numerous calls and emails to follow-up (kept comunication on file) Prairie Boy Windows has breached their commitment to meet deadlines on multiple occasions. In fact, never got a direct answer if my Windows are even available and ready??
Firstly, as was discussed when ordering windows November, 2021, I was assured an early spring time frame would not be an issue and have communication to that effect. Based on that commitment, I provided a deposit. I repeatedy requested updates and firm commitments since January 2022.
Since following-up January, 2022 there has been repeated delays, excuses, lack of communication/responses, breach of confirmed (written) commitments, and no effort on the part of Prairie Boy Windows (Joe Myers - Owner/Operator) to fulfill this order to completion.
After nearly 8 months, I expressed my frustration and in clear terms, stated this is totally unacceptable and would like the order cancelled and demanded a refund of my deposit. Again no response to refund my deposit.
I have recently contacted several agencies and services to assist with collection of my deposit.
We had doors and windows done a few years ago when joe’s dad was still involved and had great service. But didn’t realize till later their supplier had very inferior quality products. So inferior they stopped using this company. We had seals go on windows and our french doors rotting at bottom and inside curtains breaking off. I talked to joe about it and he told me they don’t use this supplier anymore so there is nothing they can do about it. I couldn’t believe they didn’t stand behind their products they installed. They came and patched bottom of French door but it only lasted a few months. He said he would order new glass for the windows but never did anything.
A year ago we had them do our front siding, everything looked great until we had a bad rain storm and the water started coming through the top of my window and down my blinds. The guys hadn’t sealed up all the seams. Joe tried to blame it on anything else but their error. I asked him to replace my custom blinds that got damaged. It took over a year to get this settled. He would avoid my calls and not return my calls. He only responds when you get so fed up you threaten to take legal action.
This company has the worst customer service I have ever experienced. Joe does not stand behind the products they install or the work they do. And will never admit to a mistake.
I will finding someone else to finish replacing the rest of my doors and sadly have to replace my French doors he won’t repair or replace.
Save yourself a huge headache and don’t use these guys.
Quality of the windows were great but the installation was terrible. So much dust every where in while house. When I called to complain he asked what was he supposed to do about it??? Paid the bill and spent many hours cleaning up!!!
Prairie Boy Windows, Doors, Exteriors has a TrustScore™ of 1.8. The average TrustScore™ for other businesses providing similar services in Regina and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 12 |
Approved | 0 | 10 |
Unverified | 0 | 2 |
Suspicious | 0 | 0 |
Overall Rating | 1.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | N/A |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2003 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Bathroom Renovations, Carpentry, Carpeting, Ceiling, Closet and Storage, Concrete Work, Decks, Demolition Work, Drywalling, Fencing, Fireplaces, Flooring, Framing, Garage Construction, Handyman Services, Home Additions, Home Restoration, Insulation, Kitchen Renovations, Painting, Stonework, Tiling, Trash Removal
We install windows, doors, hardie siding, and vinyl siding. We do complete exterior renovations (siding, windows, doors, soffit, fascia, shingles) or complete interior renovations (basements, bathrooms, additions, kitchens, etc). We also build garages.
Main contact(s) | Trevor Finch |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2003 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Business does not require a trade license |
Insurance information | Contact Prairie Boy Windows, Doors, Exteriors to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.