Prairie Boy Windows, Doors, Exteriors

We had doors and windows done a few years ago when joe’s dad was still involved and had great service. But didn’t realize till later their supplier had very inferior quality products. So inferior they stopped using this company. We had seals go on windows and our french doors rotting at bottom and inside curtains breaking off. I talked to joe about it and he told me they don’t use this supplier anymore so there is nothing they can do about it. I couldn’t believe they didn’t stand behind their products they installed. They came and patched bottom of French door but it only lasted a few months. He said he would order new glass for the windows but never did anything.

A year ago we had them do our front siding, everything looked great until we had a bad rain storm and the water started coming through the top of my window and down my blinds. The guys hadn’t sealed up all the seams. Joe tried to blame it on anything else but their error. I asked him to replace my custom blinds that got damaged. It took over a year to get this settled. He would avoid my calls and not return my calls. He only responds when you get so fed up you threaten to take legal action.

This company has the worst customer service I have ever experienced. Joe does not stand behind the products they install or the work they do. And will never admit to a mistake.

I will finding someone else to finish replacing the rest of my doors and sadly have to replace my French doors he won’t repair or replace.

Save yourself a huge headache and don’t use these guys.

Quality of the windows were great but the installation was terrible. So much dust every where in while house. When I called to complain he asked what was he supposed to do about it??? Paid the bill and spent many hours cleaning up!!!

We had all the windows in our house replaced. Very nice job and highly recommend 5/5. Don't really have any cons.