This Delaware area deck builder is rated 2.2 from 7 reviews with a TrustScore of 1.6. Services offered include deck building, fence and hardscape work. Read their reviews, ask about license and insurance information, and request a quote.
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I sort of knew him through someone and also from years ago. When I first contacted him he got back to me right away reassuring me of how he would do the job and that he was giving us a friends discount. Great I thought what a nice guy. He asked for a deposit which I gave because he was a small independent business man and gave the impression he would do start the job in about 4 to 5 weeks. That was July. He kept delaying and delaying, not getting back to us not giving status updates, making all kinds of promises he didn't keep. Oh I'll be there by August. Oh I'll now be there first week in September. Oh I hope to start Sept 14 - your job is next don't worry. What would happen is he would come 1 day or morning that week and then we wouldn't see or hear from him for the remainder. He did this pattern a few times - would come for not even a full day only 1 day in the week. I would question him and again he had excuses or put us off. I realize now he gives you a morsel of work just enough to string you along while he's off spending your deposit on other things. Also every time I phoned him to see what was going on he would facebook message me back. I second guessed myself maybe I wasn't clear enough on expectation ie a contractor should be on the job every day starting at about 8 or 9 and work an 8 hour day. Check in with us to give us a status update on the job or at least let us know if you can't be there. These are normal expectations for contractors and they shouldn't have to be told. Not this guy. Then I read the reviews on here and felt sick because I knew he was doing the same thing to us that you read in every bad review on him. Finally he said he was going to come over Thanksgiving because he "desperately had to finish the job". I thought ok maybe I misjudged him. He had the nerve to ask us for another 30% installment and I'm glad I said no. He then tells me ours is the only job he's got so he's got no income coming in if we don't pay him. In my head I'm thinking well that's an incentive for you to get the job done if you need the money. I even was at the property asking the occupants to move their cars at 8:30 on a Saturday morning. No sign of him for days. No response to communication. This is after he promised he would give us a status update and after I said look we need you to be there every day. Finally on this past Tuesday before noon when he STILL wasn't there I phoned him. Of course he didn't pick up. That was it - I wised up and realized he was lying to me always just enough to string me along. I left a message saying we had to get another contractor as he wasn't showing up and we would need our deposit back. I've emailed, messaged, called, advised if he didn't return deposit we would get lawyers involved and the courts. Nothing. His behaviour is very crooked. It would seem to me from the other reviews I've read about him that his pattern is to take the deposit and not do the work - that's how he makes his money. Wouldn't you think when he got the message he would call right away to clear up a "misunderstanding"? But no. Sounds fishy and crooked to me. We are definitely pursuing this with the courts.
Stay far far far away.
This man is a liar, a cheat and a thief. No one give this guy money. He was supposed to start my fence and never started after taking deposits to “pay” for the lumber.
Just pay extra, and at least get a fence, I paid him, don’t have the money, or a fence.
Everyone beware!!!
Unfortunately we paid 70% of quoted price up front and took 5 months to build framework only with lots of excuses in between. Stopped replying to calls. Hired another contractor to complete building the deck. Currently we have a case in small claims against this business.
WARNING !!... Make SURE you have a written contract before you give money. Make sure you have quote of price and most of all DATE OF COMPLETION
WARNING !! He also hired a young man (sub contractor) to do some landscaping (chip and dust) bobcat levelling in which we paid in full ... but he has NOT paid the guy for his work as of today which is now approaching 60 days
Also to note very hard to get a hold of..... his phone never seems to be working and he doesn't reply most of the time until a couple days sometimes weeks later
We have since found another contractor to rebuild our deck
Very disappointed would not recommend
Extremely happy with how our refinished deck turned out. Garth spent hours ensuring the deck was cleaned and brightened before applying the stain of our choosing. Easy to deal with, reasonably priced. Will recommend!
Protect Deck, Fence & Stone has a TrustScore™ of 1.6. The average TrustScore™ for other businesses providing similar services in Delaware and the surrounding areas is 2.3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 7 |
Approved | 0 | 7 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 2.2/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Protect Deck, Fence & Stone may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2015 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Delaware area deck builder is rated 2.2 from 7 reviews with a TrustScore of 1.6. Services offered include deck building, fence and hardscape work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Garth Rowe |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 2015 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Services listed by Protect Deck, Fence & Stone may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Protect Deck, Fence & Stone to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.