******Do you need a quote for your next move? Real Canada Wide Moving Services - call us for a FREE quote at 1-855-479-7325 or visit our website. • We have been moving families all around Canada + North America over 10 years. • We are a full service moving company; pack, load, haul, deliver and storage services. • We offer 5 weeks read more...
Warning! Do Not Use This Company!
I moved from northern Alberta to the greater Toronto area in October, and this company was an absolute nightmare. The company LOST OVER $1000 WORTH OF MY STUFF in the move. The only item that was ever found was my guitar, which was only found when I sent a friend to the office in Edmonton to look around. The remainder of my missing items was over $800. After filing my claim, I had no follow up from the company and was calling regularly to ask about their progress. The claims department does not respond to phone calls and I would only get email responses after calling a couple of times and asking them to respond. When I finally did get a response from claims (this was 2 months after my move), Tony gave a haphazard weight for my missing items x $0.60 per pound minus the $350 deductible, and told me I would receive nothing for my claim. Eventually he offered me $100 for my trouble, and I was able to eventually get $200 returned. The customer service I received from Tony was extremely rude, and he literally told me this was not his problem.
Additionally many of the boxes that did arrive were smashed and broken. My quote stated that disassembly of large furniture was included, however the men that arrived adamantly denied this and did not bring a single tool. I waited all day for them to arrive on the day I was moving and got a call at 4pm saying they did not have enough space and would come in the morning. I was able to convince them to come because I was leaving the next day, and they showed up with a half empty truck with more than enough space. I was informed that my things had arrived in town, but could not be delivered for another week, and could only be delivered at one specific time.
Terrible Experience THAT I DO NOT WISH ON ANYONE ELSE. For the amount of money I ended up spending on this move I could have used the most expensive company out there. Try Any Company But This One.
Lookout! Unprofessional company, don't care about your stuff. As soon as they get the money they stop talking to you.
They lost my stuff and damage some of them but they don't take any responsibility. Every time I call they ask me to send email and never reply to my email. I am glad at least I got some of my stuff.
If you like your furniture never call these people.
I would never use or recomend this company to anyone. First, they damaged four pieces of furniture and only offered 150.00 for the damaged items because we did not buy their over priced extra insurance. If I had known that they would be loading and off loading our furniture three times I would have rented a truck and moved myself. When they did finally show up, and started to unload and we noticed things were damaged the driver told us that they pay so little that the employees don't care. They even stopped communicating with us in hopes we would just go away.
Awful experience. They didn't show up on the scheduled day, they have horrible customer service. Once things did arrive a lot were damaged and we didn't get so much as an apology. No respect for their customers. So disappointed , and very sad that items we work hard to buy were just treated so poorly and unusable now.
Real Canada Wide Moving Services Inc. has a TrustScore™ of 1.0. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 2.6. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1995|
|Member of TrustedPros Since||2014|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
******Do you need a quote for your next move? Real Canada Wide Moving Services - call us for a FREE quote at 1-855-479-7325 or visit our website.
We have been moving families all around Canada + North America over 10 years.
We are a full service moving company; pack, load, haul, deliver and storage services.
We offer 5 weeks free storage to our customers and free re-delivery from storage to the destination.
We are a BBB accredited company.
Please call us, one of our sales specialists will be appreciated to assist you.
|Main contact(s):||Eric Levy|
|Listed with TrustedPros since:||2014|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||No|
|Licensing information:||Contact Real Canada Wide Moving Services Inc. to request licensing info.|
|Insurance information:||Contact Real Canada Wide Moving Services Inc. to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.