Rock With Us is a fabricator and installer of quality countertops.
Fantastic job!...from the moment we walked into their amazing showroom we knew we had found our countertop supplier. We will be going back in the spring to complete our bathrooms.
Two thumbs up!
Rock With Us installed a granite countertop in our kitchen a couple of years ago. The installation was completed to our satisfaction and the installers were very knowledgeable and competent. They cleaned up after themselves and offered helpful tips to maintain the countertop. They recently accommodated us again be repairing a couple of small chips in the same efficient and friendly manner. Our experience with Rock With Us was great and we would recommend them for your granite countertop requirements.
Skip this place, there are plenty of other companies on the same block that offer far better products and prices. I used rock with us for my condo kitchen renovation. The sales and customer service team here should be fired, absolutely rude and arrogant. Very pushy , I was not in the store 5 minutes before I was pushed to make up my mind. Non informative fill in the blank service. When the countertops arrived I was severely disappointed, I was not given the edge I requested , it was plain flat like they just slapped it on and didn't even fabricate it. Do NOT buy their stainless steel sinks! I made this mistake , when it showed up for install it looked as though someone had taken a grinder to it , completely scratched and cheap looking. Prices are not even good or competitive , i went in again to see about my bathrooms , I was told it was 55$ a sq foot for off cuts! Unreal , even Home Depot sells custom tops for 49$ a sq ft installed. You will see when you arrive how rude and non caring their staff is , absolutely ridiculous , Busch granite and stone tops are literally right across the street , check them out and save yourself the hassle.
In Response to Mr. Plouffe:
Over the last 15 years that Rock With Us has been in business our core values have not wavered, first and foremost being that customer satisfaction is paramount. We believe in an open door policy and encourage our customers to communicate all feelings and concerns throughout the process. Had Mr. Plouffe ever expressed that he was unhappy about any part of his installation we would have immediately scheduled a site visit to review his concerns, as is standard practice for all of our customers. It is our duty to supply and install quality products to the best of our abilities and all of our work is backed by our solid 10-year warranty.
Rock With Us has a TrustScore™ of 3.7. The average TrustScore™ for other businesses providing similar services in Hamilton and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2002|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main contact(s):||Scott Cook|
|DBA or Formally:||Rock With Us Marble & Granite Inc.|
|Listed with TrustedPros since:||2015|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||No|
|Licensing information:||Contact Rock With Us to request licensing info.|
|Insurance information:||Contact Rock With Us to request insurance details.|
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