We have been serving the people of Toronto and the GTA for years. We are the one-stop painting solution that offers a wide range of home painting, renovation, and improvement solutions. Ranging from basement finishing, kitchen cabinet painting, to exterior house painting, Royal Home Painters is there for your every need. We are one o read more...
Royal Home Painters - House Painting - Kitchen Cabinets Painting began operations in 2007 and has received 2 reviews for an overall customer rating of 2.7. The average rating for businesses providing similar services in the Toronto area is 4.7. Write a review
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3.3
I echo the previous review. They are a mess with scheduling. The work was decent, but oh my God the excuses! Very late to start work every day (car issues, health issues), the night before the final cabinet door install I'm told at 6 30 pm the night before that the installer decided to take the day off. Someone apparently may still come, but will probably be late (!). Ha!
2
The Customer Service from this company is HORRIBLE. I needed to constantly call and track them down in order to get confirmed day/times for the job. Had to call Sam Babaei (who is apparently the owner) 3 times in order to get an official start date. He kept saying that he would call me back but never did.
There is no one that is coordinating and managing the job. They are terrible at sticking to the times they commit to and are always late.
Speaking to one of the workers seems that Sam (owner) is very bad in dealing with customers so apparently I'm not the first and likely won't be the last that will have a disappointing experience.
Caution!!!!!
Hi Calvin,
We are sorry you had issues with your projects.
However, as I discussed with Sam, On the day he came to collect the deposit, you and Sam arranged and confirmed the start date of the project for Dec 15th, and it never changed.
As I see on the conversation history, Sam tried to contact you on Nov 26, and you never get back to him until Dec 4th, and since then, everything was on track, we have started your project on Dec 15th, as agreed, and finished the job and installed it on Dec 22nd. Right on the track of 8-10 days that we always promise.
I believe the issue raised since the time, after completion of the project, Sam asked you to have the final balance paid.
I don't believe he asked for something unusual. As I see it was the time that triggered all these issues. I have seen that you haven't replied to him or answered his calls after the job completed. I see that on his latest follow-ups after you swear at him, you paid the balance on Dec 29th.
We always try to have everything on-time and on track, that's what makes us unique in our services. We have never had any issue with timing. That's why I really surprised when I read your review.
By the way, I'm sorry about your unpleasant experience with our company, but it is crucial for us to collect the invoices of projects which are completely and professionally done, to be able to pay our expenses. But I'm sure if you have replied to Sam's text messages or voicemails, he never called you again or sent you texts regarding the final payment.
Royal Home Painters - House Painting - Kitchen Cabinets Painting has a TrustScore™ of 1.3. The average TrustScore™ for other businesses providing similar services in Toronto and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 5 | 10 |
| Approved | 0 | 2 |
| Unverified | 0 | 1 |
| Suspicious | 5 | 7 |
| Overall Rating | 2.7/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information |
N/A
|
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Yes |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2007 |
| Member of TrustedPros Since | 2020 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We have been serving the people of Toronto and the GTA for years. We are the one-stop painting solution that offers a wide range of home painting, renovation, and improvement solutions.
Ranging from basement finishing, kitchen cabinet painting, to exterior house painting, Royal Home Painters is there for your every need.
We are one of the most experienced professional home painting contractors in Toronto. Our house painters are skilled and experienced to deliver a satisfactory outcome for our esteemed customers. Royal Home Painters Toronto has become a respected organization in the field of renovation and residential painting services. We will work hard for your various needs, and our painters know how to come up with effective strategies for a highly satisfactory outcome.
At Royal Home Painters Toronto, we are committed to making your property beautiful with our quality work and years of experience in the field.
We know how valuable your property is for you and what you expect from us to deliver. In other words, you will always want to make your investment well worth. So, that is where we can help you.
| Main contact(s) | Sam Abdo |
| Listed with TrustedPros since: | 2020 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | All Interior residential painting & kitchen cabinets painting jobs will be supported by 3 years warranty. All exterior residential painting projects will be covered by 2 yrs full warranty. |
| Accepts credit cards | Yes |
| Year established | 2007 |
| Offers financing | Yes |
| 24 Hour emergency service | Yes |
| Legal structure | Incorporated |
| Licensing information | Business does not require a trade license |
| Insurance information | Contact Royal Home Painters - House Painting - Kitchen Cabinets Painting to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Royal Home Painters - House Painting - Kitchen Cabinets Painting has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum
