In January 2016 Mr Todd replaced my furnace. In June 2016 I was made aware of repairs that needed to be done on Mr Todd's work. I informed him and from June until November he assured me that he would do the necessary repairs and that my furnace was safe. In October of 2016 Union Gas inspected my furnace and put 3 infractions on it, I told Mr Todd about this and he continued to tell me he would look after the repairs. November 2016 I hired another company to do the repairs and sign off on the infractions. Mr Todd has refused to discuss this matter with me and in May 2017 I informed him that I would be taking RTM HVAC to small claims court. Mr Todd made an out of court offer to me on June 8, 2017, he agreed to pay a certain amount as long as I removed my review on Trusted Pros. I did remove my review and now Mr Todd refuses to pay, refuses to acknowledge this issue and refuses to provide me with his lawyers contact information. As a result of my small claims research I have discovered that Mr Todd runs a company that is not registered with the TSSA which is a requirement for this type of business, the TSSA # on his van is NOT his. I have informed the TSSA of my experience with Mr Todd owner of Randy Todd Mechical/RTM HVAC and they have been helpful. I do not want anyone else to have the same negative experience I have with this company. My furnace with left in an unsafe working condition and no consumer should incur additional expenses because of a companies poor work ethic. The small claims case will be filed shortly.
RTM HVAC / Randy Todd Mechanical has a TrustScore™ of 2.3. The average TrustScore™ for other businesses providing similar services in Simcoe and the surrounding areas is 2.6. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Yes|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2012|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We offer complete commercial and residential heating air conditioning and refrigeration service and installs.
|Main contact(s):||Randy Todd|
|Listed with TrustedPros since:||2016|
|Accepts credit cards:||No|
|24 Hour emergency service:||No|
|Legal structure:||Sole Proprietor|
|Licensing information:||Licensing information available upon request|
|Insurance information:||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.