SG Design & Renovation

I found Scott on the TrustedPros website. After reading through the reviews of his previous work, I contacted him to provide me with a quote for the restoration/renovation of my basement which had been destroyed by a sewer backup several years ago. The space was unusable after the flood, was dated with virtually no insulation, had old electrical, and substandard plumbing.

Scott came out that week and spent over an hour doing a thorough walk-through of my basement and discussing the options for what I wanted to have done. With the exception of an unfinished ceiling (so that I could complete future electrical/plumbing work on my main floor) and only a roughed in four piece bathroom to be completed at a later date, my plan was to completely refinish my basement with a modern look and a completely revised floor plan.

I had a clear idea of what I wanted for a final product and while Scott was more than willing to work within my vision, he pointed out those things in my plan that could not be done because they didn’t comply with building code. I found this reassuring as I could tell that Scott was uncompromising in his standard of work and that things would be done properly; all of which proved true in the end. Although I wanted my basement to look great (which it now does), more importantly I wanted assurance that the work would be done right and that I would never again be plagued by the problems I’ve had in the past.

Scott is extremely professional and approachable and was willing to answer any questions that I had. He was onsite every morning and would communicate with me regularly about the progress of the work and what was coming next. The work space was kept clean at the end of every day and it was clear to see the progress that was being made from day to day. Scott not only met but exceeded my expectations. He paid close attention to details and ensured that all the little things were done even though they were not specifically listed in the scope of work.

I am all too familiar with renovation horror stories; projects that run months over schedule, cost overruns, outcomes that are less than desirable. I did not have any of these problems with Scott. The price he quoted me was what I paid and his estimate of 4-6 weeks to complete the project was more than ample; the completed project passed all city inspections and was done in just over 3 weeks! The space was move in ready and turned out even better than I could have imagined.

From day 1 of the project I was praising Scott’s work. I will continue to do so to anyone that has any kind of renovation work they are looking to have done. I will certainly be contacting Scott for future renovation projects.

We found Scott (SG Design and Renovation) when we posted our project on the Trusted Pros website. We had multiple contractors come and take a look at our project but Scott was the most professional and thorough. He spent 3 hours with us going through all the details for our dream basement and taking measurements. He was able to get back to us with an extremely detailed quote later that evening. After receiving a few more quotes, we ended up proceeding with Scott. He started on the exact date initially agreed upon. He was pleasant and professional throughout the whole process and was very receptive to hearing our questions, suggestions as well as any changes we wanted to make. The project was completed on time and within budget and we are extremely happy with the result. We enjoyed working with Scott and are happy to recommend him. We have every intention of using him for any future projects we may have.

I like the work that Scott did on my en suite bathroom. When scheduling the job he set the expectation that he would start the project on the 3rd week of February and possibly the week before. He was able to start earlier and was also finished earlier too. He did not over promise. Very punctual and would communicate when he needed to start earlier in the morning so there were no surprises. Scott is blunt and tells it like it is which made it easier for me to see my options and move forward with decisions. He kept the work area clean and didn't leave any garbage behind. He also exceeded my expectation by installing my doors which we had not discussed in the initial quote. Overall satisfied with how the project went and looking forward to working with him on my next renno.

So glad we went with SG design! We are extremely happy with absolutely everything-what a difference. I knew when we decided we would go with him it was the right decision. We wanted it to be affordable and he did a fantastic job with meeting our budget. He gave us a time frame of when he would start and finish and he was bang on with the information he gave us. After each day he would tidy up which was fantastic for us! Communicating with him was never an issue as he would get back to us quickly if we ever had questions.

We are so happy with our flooring and new kitchen! Couldn't be happier and couldn't have had a better experience! Excellent job, Scott!

Thanks again.

We were very lucky to have found Scott to do our basement renovation. He was the only contractor that spent several hours making up a detailed quote for the project. This is very important as most contractors give you an estimate and lots of surprises $$$ as the work commences. Scott sets the price and pays attention to every detail and obstacle that may arise right from the beginning. So your quote is what you will be paying in the end.

Scott is an honest and very hard working individual. From day one he kept us informed and included us in every aspect of the project. His workmanship and attention to detail is superb. He is very punctual and dedicated to the project on hand. He's on site everyday doing the work himself. He's not the kind of contractor that takes on several projects at once. He's committed to the project and is there until it is complete. I never imagined our basement would look so good. Working with Scott was an amazing experience. He was a pleasure to have around! If you are looking to have work done believe me this guy is your man. We will definitely be using him again for our future projects.

I can't say enough about SG Design and Renovations. Scott knew exactly what I wanted and went above and beyond to get it done. The shower was custom and the end result was beautiful. Scott finished almost 2 weeks before deadline and even made it in during a blizzard. When the wall was knocked down, I was just going to put a strip of carpet down to cover the floor where the wall had been but Scott surprised me with a new carpet in the whole room at no extra cost. I already plan to call Scott for my new deck around my pool in the spring. I will recommend him to everyone!!!!

Right from the beginning Scott showed us that our satisfaction was of utmost importance. He rearranged his schedule to get our bathroom done sooner rather than later. Every day he came in and gave 110% of his time and energy to the renovation process. He listened to our needs and respected our preferences while providing professional opinions and options we had not necessarily considered. Our bathroom was finished right on budget and a few days early which was a bonus. It turned out beautifully and the quality of the work is exceptional! We've got many more renovations to complete and we would rehire SG Design and Renovation in a heartbeat.

Thank-you!

Scott is an honest, hard-working contractor who always kept us informed along the way. His work ethic kept our project on time and left everything looking great! I would recommend SG Design and Renovation to anybody looking for a contractor.

From the estimate through the construction, Scott was professional, helpful and explanatory. He worked with my budget and the bathroom reno was great! The work was cleaned up every day and he was always prompt. I loved the result!

I contracted Scott Gorrie to add exterior rigid insulation and replace the vinyl siding on my house. It was a complicated job because of poor work by previous contractors on a 62 year old house, leading to areas of rotten sheeting and original wood siding which was still hidden under the old vinyl! There is also a 26 year old addition which had thicker walls than the original house, and some windows were recessed while others stood out from the outside walls, which further complicated things.

Scott patiently and thoroughly corrected each problem as it arose, and kept us completely informed throughout the process. He even took the time to text photos of problem areas to me. He removed all the old wood siding and replaced any rotten sheeting. He compensated for the thicker walls of the addition with the thickness of the new insulation, and built out all the window trims to make them even. When there was more than one way to fix a problem Scott always involved us in all decisions. His workmanship and attention to detail are outstanding and the house looks fantastic!

Scott is a true professional who can be trusted to do it right, and his price was very reasonable. He is easy to work with, respectful, and the job was completed exactly on schedule. What more can you ask? I won't even bother shopping around next time, I'll just call Scott.

S G Design and Renovations did an excellent job on our home. The workmanship is excellent. Not a single complaint from start to clean up. The work was done in a timely manner and according to schedule. Scott had a lot of really good ideas and shared several options as we went along. We love our new house!

From start to finish, I was very impressed with the performance and professionalism of SG Design & Renovation.

Scott was in contact with me within 24 hours of my request for an estimate.His estimate was reasonable and was very clear as to what services would be provided. He followed through with all aspects of our contract.

The project consisted of the total renovation of my 60+ year old bathroom. There were some surprises with the plumbing and the access to the attic but Scott was able to provide a positive outcome with all challenges !

The reno was finished within the promised time frame and the new bathroom is beautiful.

I would highly recommend SG Design & Renovation for all of your renovation needs.

Less than a year ago we contracted Scott to replace two tubs and tub surrounds as well as complete a basement bathroom renovation.

Scott was timely in providing a quote and work schedule and arrived to complete the work when he said he would.

About two months ago we noticed that one of the surrounds had separated from the tub. Over the course of two or three weeks I attempted to contact Scott by phone, text and email with no response. We then noticed a similar problem with the second surround.

My husband then phoned Scott and was able to talk to him on the second attempt. He explained the situation and asked Scott to come to look at the problem and correct it. Scott said he did not have his appointment book with him and that he was very busy and unsure of when he would be able to come. He was to call back the next day with an appointment time. That was two weeks ago and we have not heard back from Scott despite three calls to remind him.

At this point neither of the showers are useable as water seeps between the tub and surround.

We understand busy but not the lack of response and not looking after customers. Scott was courteous and communicated well during the initial project, but the lack of his response after the project is reflected in our ratings.

We see several satisfied customer reviews on the website and are sad and frustrated that we are not among them. We hope that Scott will contact us to rectify the issue and restore our trust in his company and in the Trusted Pros website.

If you are looking for a reliable,honest and efficient contractor SG Design & Renovation is the one to call.

From getting the quote done to job completion Scott and his crew was fantastic to work with. Not only did the job get done within my budget, but Scott was great at informing me of any changes to the job and coming up with solutions/improvements to the original plan.

If I EVER need another renovation job done I will call Scott again....

SG Design & Renovation did an excellent job on my new bathroom. The communication was very good and easy to understand. They did a very good job with staying in my suggested budget. SG Design & Renovation would be my fist choice for any other renovations to my house.

Upon finding Scott on this link, he was very prompt in replying, and coming to the house to assess the necessary work, and provided a quote within 48 hours. WOW. We've been in touch with other contractors, some of which took 5 months to provide a quote.

The fact that Scott is adept in all points of renovations work - plumbing, electrical, construction, etc., made him our choice to do the job.

Scott and his team were very courteous, and took great care not to disrupt the rest of the house during renovations. He worked diligently, putting in full honest days, and always cleaned up after each day. The scope of the work was completed in 2/3 the time we estimated.

If I had any questions, he took the time to explain things in detail, which showed his knowledge and expertise in his line of work.

Now we have 4 brand new bathrooms; shower, vanity, and toilet beautifully installed, along with new lighting, tiles, and paint, giving each bathroom a warm and inviting look.

Looking forward, if we decide to renovate any other areas around the house, Scott will be the first, and only, person we will contact.

After all of the stories you hear about contractors not showing up, not completing the job, etc., my husband and I felt we really lucked out when we found Scott. My husband found SG Design and Renovation on this website. We read all of his reviews and felt that the two critical ones were a result of a lack of communication to the contractor from the client about what they wanted and the fact that he cannot read minds. We think it is very important to communicate what you want to your contractor when he is there and not after the fact. We felt that if we did not agree with Scott's vision, we told him what we thought and we all had a discussion of the pros and cons and went from there. As Scott is the professional and this is his career and we are hiring him because we are not the pro, we learned why some of our choices were not necessarily the best ones thanks to his professional advice.

We hired SG Design and Renovation to renovate both of our bathrooms. Scott did an amazing job and we will enjoy these bathrooms for many years to come. Scott quoted us a time frame to complete the work and ended up finishing the project within his stated time frame. He quoted us a price and completed his work within this budget. He showed up faithfully every day and put in a full day's work. He did his best to keep everything clean and tidy. Scott was always very approachable with any questions we had and we learned a lot from him. Scott is trustworthy and reliable.

We would hire him again without hesitation for any future renovations we may undertake.

Sincerely,

Blair and Sandra

Superb craftsmanship - the experience is very obvious, from the thorough yet speedy work. It's hard to find someone who does finishing work so well. I am more than pleased with the finished product.

SG Renovation did a great job on my flooring . It was difficult to put in, as it is a click high grade vinyl. He was on time with everything , arriving and finishing . The mouldings were done after, and it looked perfect . Everyone complements on what a nice job!

Scott was great start to finish. Answered our call and provided an estimate in a timely fashion. Took the time to answer our questions about the product he was installing. He started the work when he said he would and he completed it on time. Very professional and knowledgeable individual. Would definitely recommend hiring him!

When Scott came to build our deck we were quite impressed. He built a beautiful large deck, cleaned up all his mess and was very professional. Which is why were very surprised when we discovered a year later that the deck wasn't built to National Building Code (which was part of the deal). When we spoke to Scott about it he said "...that's bullshit...it is to code...", and since we are not professional builders (the reason we hired him to begin with). We looked further into this and were given excerpts from the National Building Code that our deck did not meet.

We forwarded this information into a lengthy email to Scott and asked him to correct the 2-3 issues that were sighted. Scott's response was quite defensive which I could understand given the circumstances, but he basically told us he wasn't going to do anything about it. When we responded back that we weren't asking for any refund simply that he fix the issues ( to meet the building code) I waited a full week and he did not respond in any way. We are now having to pay someone to fix the problems even though we paid thousand of dollars to Scott to have it built properly to begin with. His promises of fixing any issues in the beginning are clearly empty....

When looking for contractor this company is the best, Scott is very professional and trustworthy he renovated my bathroom and the job was perfect , Scott is exceptional to detail and clearly knows what he is doing.he picked out all my colors , tiles, vanity , taps and lighting as I live in the Cayman islands and was not there to do this I had all my trust in him and he proof truly to be the right person.when hiring someone for your work you definitely need to go with this company you will not be disappointed. I have a few more jobs in the future and scott will be the first on the list.thanks Scott for the wonderful job. Tropical regards Audrey

We appreciate what S&G Design and Renovations has done for us. Scott was here on the day he said he would start and has been here everyday since unlike some contractors that don't show up nearly every day. Scott is very friendly and easy to get along with. I often feel overwhelmed when strangers are in the house but I did not feel like that with Scott. He went about his business while we went about ours, while at the same time not ignoring us completely. Even the kids liked him. When we wanted something done Scott did not give up until he found a way, example: we wanted a door build into the Car Garage from our house but because of the structure and layout of our house it seemed impossible, after hitting a dead end a couple of times he found a way. No more hauling groceries through a snowstorm. Thanks Scott. Scott would also go beyond his duty and do extra things for us, example Jake mentioned he wanted to move the garage door opener switch to the new door and Scott did it, this is only one of the things Scott went out of his way to do. All the crews Scott brought out to do work were really friendly too. Scott does quality work and gets it done. When he says something we can depend on it. He communicates well and makes sure we know the what's and whys of things. The project was done in the time frame he said it would be. His estimate was accurate. I plan to hire Scott again for our next project. And Yes that second picture is the same house after Scott was done.

well Scott came of as a nice guy and he came in to redo our shower that a reptutile company messed up on. All i can say is we put our trust in scott and what we got i am speechless from messed up tile cuts to grouting not completed to the drywall being banged up around the shower. Also our shower niche ended up looking like a dogs breakfast. And when my wife asked questions about not being happy with certain aspects of the job it was always once the grout is in it will look fantastic. Well it is far from fantastic Scott, and on emailing him about my impression of putting are trust in him there was no reply to even defend his view point on what he had done. I honestly believe that we were taken advantage of and we trusted this guy to do things right and this is not the case and not the results we got. and when my wife asked about him doing things he was supposed to it was just put some silicone on the places, like this is not what we paid for but at the end of the day do ur homework on ppl and make calls. Lesson learned. Now we can't use this shower at all and we do not have the money to replace what was done. Very disappointed and sad over this experience. and the fact that what he said he was going to do with the floor is relevel it none of this was done and now are shower floor feels squishy in spots like its giving way, So not sure how we will deal with this now or how we can ever fix it…….

We are so very pleased with the work that Scott did for us. He really went above and beyond with the bathroom renovation, which ended up being almost a complete tear down and rebuild. He did a fantastic job on everything. He was always friendly and courteous and respected our home as if it were his own. We would definitely recommend him and will be sure to have him do any work we need done in the future.

Ken & Donna H.

Scott was professional, thorough, and went the extra step. He went well above and beyond in all of his work. His workmanship was EXCELLENT. As well, Scott is compassionate and it shows. I would not hesitate to recommend his services to anyone looking for a qualified contractor.

We were in desperate need of a timely bathroom reno and were pleased that Scott was able to squeeze us into his schedule prior to the birth of our baby (due today!). Scott removed all fixtures from the bathroom and repaired the water damage that was eating away our shower floor before installing a new shower floor and wrapping the floors and walls with a watertight membrane to ensure we would never have water damage and mould to contend with again. He then did a major tiling job throughout the room, painted, and installed new fixtures. We can't wait to take a shower in our new bathroom! Scott was true to the timeline outlined in the contract, remained within the quoted budget, and has a great personality, making him very easy to work with. He was easy to get in touch with and was a clear communicator. The man sure does WORK when on the job! From the moment he arrives to the moment he goes home, he gives all of his effort to get the job done. Thanks, Scott, for helping us out!