Signature Cleaning Services provides quality home cleaning services in Winnipeg and surrounding areas. We work tirelessly at perfecting our maid service so that busy families can spend time doing what what really matters to them, resulting in the highest customer review scores in Winnipeg.We started in 1999 from the trunk of a car with a vacuum and a vi read more...
Signature Cleaning Services began operations in 1999 and has received 9 reviews for an overall customer rating of 4.7. The average rating for businesses providing similar services in the Winnipeg area is 4.9. Write a review
5.0
4.8
4.9
5.0
4.4
4.6
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2.5
BOOKER BEWARE!! I was a client of Signature every 4 weeks and while they do a wonderful job cleaning I must warn others of the experience I had when they broke my microwave. We were at the cottage when Signature cleaned last, they were the only people in our condo while we were gone, and we got home our microwave light was on and door was open. Turns out the latch to the door had broken between when we left for the cottage and we arrived home. When I first called I was told there had been a quality supervisor present for my cleaning who had check the microwave and so they knew it wasn’t them. The microwave repair person informed me that the latch would’ve only been able to break under pressure while being closed and cost me $280. I called the owner, Joanne, and she had the audacity to suggest that my microwave broke because the construction across the street shifted my condo and apparently only affected my microwave latch. While laughable, I found it insulting that she would pass the blame from her team like that. Do not book if you expect your cleaners to fix something they broke.
Dear Michelle,
First let me apologize. I hate the thought of leaving someone feeling this way about our company because I built this company on accountability. Over the years, we have replaced countless items that we have broken or even suspected we may have broken. Sometimes we think we broke something, and then the customer says it was already broken. We do not have a punitive system in place for employees who accidentally break something. Sometimes we break something on the very first clean! While that is bad luck, and we cringe when we tell the customer, we still ALWAYS do. We teach that it s not the breakage that will make us lose a customer, it s how we handle it that counts: with honesty accountability and integrity. I can see here how we failed you by not collaborating on a solution to this problem. The microwave appeared to close without incident when our team cleaned it and when our supervisor quality checked it. If we had a problem closing the microwave, we would have called you to let you know there was a problem. There was no incident at all to report and we do not understand why the microwave was open when you returned home from the cottage. However, I know that is not helpful to you in the end so please forward us a copy of the repair invoice and we will send you a check for the repair item. And hopefully you may feel better about this situation.
Kindly, Joanna
5
5
5
I am very happy with the service provided by Signature Cleaning Services. They are respectful of my house and do an amazing job each and every time. They do a good cleaning and if there is an issue they're great to deal with. I enjoy coming home to a clean house and its such a relief to know that I can trust them in my house while I'm away.
5
5
5
Excellent service. Both ladies are hard-working and very pleasant. The house looks and feels thoroughly clean, which is what I'm looking for. They understand I'm not looking for a superficial cleaning and I truly appreciate that.
Thank you so much Cathy for your kind words. It reminds us of why we work so hard to deliver excellence!
5
The ladies make my house sparkle every time they are in. We love them.
Dear Lorraine,
It is always a pleasure to deal with you and your fur babies too!
Thank you for sharing your review here.
4.7
We have had cleaning teams from Signature on a once a month basis for a while now. We are very pleased with the quality of service these ladies provide. We would definitely recommend this company to anyone, you will not be disappointed.
Thank you for the review KellyAnn. We always aim to WOW and now we'll be looking for ways to earn those last 0.3 points! lol
Kindly,
Joanna
Signature Cleaning Services has a TrustScore™ of 3.9. The average TrustScore™ for other businesses providing similar services in Winnipeg and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 0 | 9 |
| Approved | 0 | 9 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 4.7/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Services listed by Signature Cleaning Services may not require a Trade License. Check local laws to confirm license requirements before hiring. |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Yes |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Yes |
| In Business Since | 1999 |
| Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Signature Cleaning Services has been recognized for their skills and expertise by their peers in the following categories
I would absolutely recommend Signature Cleaning Services. They do amazing work and are one of the leading authority companies in the cleaning space.
Signature Cleaning Services provides quality home cleaning services in Winnipeg and surrounding areas. We work tirelessly at perfecting our maid service so that busy families can spend time doing what what really matters to them, resulting in the highest customer review scores in Winnipeg.We started in 1999 from the trunk of a car with a vacuum and a vision. Since then we have grown and we have evolved into something that today we are very proud of. We value integrity, hard work and fairness. Our workers are employees, not sub-contractors. We pay them hourly to ensure our customers get what they pay for. We run a tight ship. No Pirates allowed.
| Main contact(s) | Joanna Palumbo |
| Listed with TrustedPros since: | 2016 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | Satisfaction Guaranteed! If you're not happy with our service, we will come back and re-clean areas of concern when notified within 24 hours. |
| Accepts credit cards | Yes |
| Year established | 1999 |
| Offers financing | No |
| 24 Hour emergency service | No |
| Legal structure | Incorporated |
| Licensing information | Services listed by Signature Cleaning Services may not require a Trade License. Check local laws to confirm license requirements before hiring. |
| Insurance information | Contact Signature Cleaning Services to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
