Signature Marble has been providing the Ottawa and surrounding area with first grade natural stone and quartz work for over five years. Our crew of Installers and fabricators are amongst the best and most professional the region has to offer. Our process of person to person marketing and timely hand crafted stone makes Signature the perfect choice for a read more...
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Terrible communication skills ,doesn’t return phone calls, they ignore you. William never gave me my invoice after I paid him cash with hst. Would recommend I’m contractor and friend and got treated with faulty promises.
Horrible horrible horrible. Do yourself a favour and walk away from him. He can't get any credit from many of the granite suppliers so has to pay cash. He starts your project then doesn't do anything for weeks. He promises and promises that he is working on your house and that he is starting to cut the granite, but never does. Our mistake is that we paid for the granite that got delivered to his shop. We moved into our new home, no counter tops, which means no kitchen sinks and we are a family of 5. HE was suppose to be done 2.5 weeks before we moved in.
He drives a truck with a web address that does not exist and the truck shows a business name of " Icon Interiors" but that business does no longer exist. He apparently works with another guy now who operates under Mel Construction but there is no way to contact that company, I think they went under too. The granite was purchased at Centerstone Granite off Hawthorne and when I asked them to provide me the address where they delivered the granite that I paid for they refused. I have no idea where these guys operate out of and Centerstone is saying " your problem", they got their money what the Fabricator does is not their problem. William also deals in cash, gives you no formal bill so I suspect he is scamming CRA HST so I am in the process of reporting him to. I do not want anyone to have to deal with him....stay away!!
We had the granite kitchen counter top installed almost a year ago. I noticed the cracks on the counter top. I told him he said he could fix it. Never came. .While doing the dishes we noticed the sink start sinking down on one side about two inches. I called William to report the issue. He promised to come but never showed up. Now he does not answer the phone or return my calls. That is exactly what he did before installing the counter top. I had to demand my deposit back, by then he came to do it. He still practice the same way like he did. Promise and never show up or call, just to make you sit home and wait. Very unhappy customer.
Signature Granite and Marble has a TrustScore™ of 1.3. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Services listed by Signature Granite and Marble may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2006|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Signature Marble has been providing the Ottawa and surrounding area with first grade natural stone and quartz work for over five years. Our crew of Installers and fabricators are amongst the best and most professional the region has to offer.
Our process of person to person marketing and timely hand crafted stone makes Signature the perfect choice for all of your solid surface needs.
Kitchens Bathrooms and fireplaces are our specialty, but there is no project too big small or complex for our experienced team of natural stone experts.
|Main contact(s)||William Ostapyk , Greg Norris|
|Alternate Phone Numbers||613-261-5883|
|Listed with TrustedPros since:||2012|
|Accepts credit cards||No|
|24 Hour emergency service||No|
|Licensing information||Services listed by Signature Granite and Marble may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Insurance information||Contact Signature Granite and Marble to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.