We are a small painting and renovation company that specializes in high end renovations for both residential and commercial clients. We are clean and efficient and we thrive for the highest quality in our work. We work along with our clients to help stay within your budget restrictions, but most importantly to achieve what a client wants and needs. read more...
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I had hired Mario to fix the foundation that was leaking and was very impressed that before he had been given any money he had his guys allready digging up the side of my house fixing the leaks. I loved the paint colors, tiles and flooring he had chosen for the bathroom, family room and basement bedroom and was over all pleased with the work that had been done but WASN'T impressed with him not cleaning up the renovation debris that sat in my yard all winter waiting for him to have removed like I was told was going to happen (I eventually had to have removed), not cleaning up all his tools in my yard and basement and then how recently the water hose connected to the tolit in the FIXED bathroom popped off and flooded my basement. I contacted him to see if he was going to have the flooding damage fixed and was given a fan and told to call him when my basement dried out and then he would come paint the damaged baseboards (which is still waiting to be done). I am not impressed with the LACK OF COMMUNICATION (being told he was busy) on his part AFTER the work was done, I trusted him and gave him borrowed money to have this work done and was very impressed with how this process started but feel let down after he got his money and how the job was finished.
Mario completely gutted and renovated our bathroom. He was professional and courteous and took an obvious pride in his work. I designed the bathroom myself, but being a 1939 bungalow, and never having done something like this before, surprises were fairly common and plans had to be altered quite regularly. Throughout this all he was always accommodating and very helpful and the bathroom is absolutely beautiful. It was also completed within a very reasonable timeframe.
Communication was excellent all the way up to them being hired to do the job I posted on the site. Which was to remove a kitchen cabinet shelf and close off the left side of the cabinet. Half the quoted job was performed being the removal of the shelf. Mario discussed with my wife that the kitchen cabinet looked okay without the left side being closed off. My wife was unable to reach me to confirm I would be okay with this. I sent an message/email via this site as Sonja said this was the best way to get a hold of them and I stated that I would like a few days to consider the left side not being closed off and if I did not like it I would send a message to have Mario close off the left side of the cabinet as this was clearly indicated on our job posting on this site.
I sent a second message the following day or two stating that I would like to have the cabinet closed off. It has now been 11 days since the work was partially completed and I have not received any responses to my 2 messages. I did perform a reference check and was given a glowing review. If there is a reason I have not heard from them I will be more than happy to amend this review, otherwise I would have to say at this point in time I would not recommend them to do any work.
Sonco Painting and Renovations has a TrustScore™ of 2.7. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||1|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2005|
|Member of TrustedPros Since||2009|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Basement Lowering, Basement Renovations, Bathtub Refinishing, Cabinetry and Millwork, Carpentry, Carpeting, Caulking, Ceiling, Closet and Storage, Concrete Work, Countertops, Decks, Demolition Work, Electrical, Fencing, Fireplaces, Floor Heating, Floor Refinishing, Flooring, Foundation Repairs, Foundations, Framing, Garage Construction, Garage Doors, General Contracting, Handyman Services, Heating & Air Conditioning, Home Additions, Home Restoration, Insulation, Kitchen Renovations, Mold Removal, Non Slip Treatments, Plumbing, Roofing, Siding, Skylights, Sunrooms, Tiling, Waterproofing, Windows and Doors
Sonco Painting and Renovations has received complaints from their suppliers and/or creditors
Complaint: I completed several jobs for Mario. Some of which were partial payments some of which I was never paid for. The current monies owed to myself is in excess of $7000.00. I have tried to be reasonable with him to no end it has now been 6 months since I worked for him when I threatened court action his response"go ahead, I will just fold the company". Be aware he will do sub par work (based on my experience) hire sub contractors and not pay them. At this time I will not share any photos or files as to protect myself from any slander or legalities regarding the home owners.
We are a small painting and renovation company that specializes in high end renovations for both residential and commercial clients.
We are clean and efficient and we thrive for the highest quality in our work. We work along with our clients to help stay within your budget restrictions, but most importantly to achieve what a client wants and needs. Right from demolition to a finished project we are your professional, high quality choice.
For a free estimate (780)932-6773 Mario or (780)932-6772 Sonja.
|Main contact(s)||Sonja McClellan , Sonja Charpentier|
|Alternate Phone Numbers||780-932-6773,|
|Listed with TrustedPros since:||2009|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||No|
|24 Hour emergency service||Yes|
|Legal structure||Sole Proprietor|
|Licensing information||Contact Sonco Painting and Renovations to request licensing info.|
|Insurance information||Contact Sonco Painting and Renovations to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.