2017
We have been trusted with all types of plumbing relatated calls since 1986. We are a Canadian owned, family business on it's second generation who always puts the customer first because they are the ones that always pay for the work being done.
Taylor's Plumbing began operations in 1986 and has received 8 reviews for an overall customer rating of 4.6. The average rating for businesses providing similar services in the Waterdown area is 4.6. Write a review
4.5
4.9
4.6
4.2
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4.8
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2
Worst service, called them to locate and take out missong drain snake, plumber listned half heartedly to the issue and without checking washroom or basement gave verdict that he has to rip open dry wall. Than they heard that problem is in the basement and cut the main sewage pipe coming down from second floor to basement. Than they figured out the problem is on the first floor so now they made a whole in the dry wall. Finally they found the problem is in the vent pipe now wanted to cut main piple in ceiling to confirm it. I had to stop him to cause further damage to the property and stop the ever increasing bill. In the end I was down by $760 and he still couldn't find missing snake. When I told him to stop he was trying to upsell me another service to find out the snake ??. No proper tools and not trust worthy at all, NEVER recommend anyone to hire them.
I'm sorry we weren't able to provide you with the quality of service that you thought was required for this type of job. As licensed Plumbers with years of experience there is a certain process that is followed in this type of job which requires some exploring. One thing Taylor's Plumbing does not do and that is upsell, as a matter of fact we don't sell anything. What we do is provide the customer with some pricing after first asking all the important questions. At this time the customer chooses what amount of money they would like to spend or maybe nothing at all, it's all up to the customer. Thank you for providing us with this review although it wasn't good nobody is beyond some criticism from time to time. I would recommend in the future you hire a professional to clean your drains instead of doing it yourself I'm sure it will cost a lot less money.
Robert Taylor
Master Plumber
5
This year (2017) we have had a considerable amount of plumbing repairs, bringing everything up to code in our older home. The work was done by Neil from Taylor's Plumbing and he did a great job. However; recently we had a small leak from what turned out to be a faulty pipe and in addition we were having trouble getting water pressure to our garden hose; so we called Taylor again. This time time the repair was carried out by Mike Roach. Mike assessed the situation, got to work and did a fantastic job, we now have pressure in the garden that would knock you over. Mike was very pleasant, listens carefully to what you have to say and gets the job done. Call Taylor for your plumbing needs.
5
Excellent service, prompt and knowledgeable. I had an outdoor water supply put in century home with two foot stonewalls. Mike R. was able to find a way to install a much needed necessity. All work was done with attention to detail and explanation. I would definitely recommend Taylor's Plumbing and Mick and intend to call them for all my plumbing needs in future.
Kathy
Hi Kathy,
Thank you for your kind words of endorsement.
Bob Taylor
Master Plumber
5
Want a good plumber? I recommend Taylor's in Waterdown.
On the first visit Taylor's installed three toilets and fix several issues I had with older taps. All work was of good quality and the Taylor's staff were well qualified.
On the second occasion the threaded pipe was replaced throughout the house. Again excellent work and excellent worker, job well done.
In a word, you can trust Taylor's.
Taylor's Plumbing has a TrustScore™ of 4.3. The average TrustScore™ for other businesses providing similar services in Waterdown and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 1 | 8 |
| Approved | 1 | 8 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 2/5 | 4.6/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information |
Available upon request
|
| Posted Liability Insurance | Yes |
| Posted Workers Compensation | Available upon request |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 1986 |
| Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We have been trusted with all types of plumbing relatated calls since 1986. We are a Canadian owned, family business on it's second generation who always puts the customer first because they are the ones that always pay for the work being done.
Taylor's Plumbing was awarded Best of TrustedPros in 2017 for Plumbing in Waterdown.
| Main contact(s) | Bob Taylor , Brent Taylor |
| Alternate Phone Numbers | 800-945-0575 |
| Listed with TrustedPros since: | 2015 |
| Residential work | Yes |
| Commercial work | No |
| Warranty | Workmanship Warranty is one year, if there is a workmanship error we will make it right at our expense. All plumbing fixtures come with there own Manufacturers warranty, if for some reason while installing a plumbing fixture it gets marked Taylor's Plumbing at its discretion will replace it. If the fixture is Customer supplied then they are responsible along with the manufacturer for any defects in the product. |
| Accepts credit cards | Yes |
| Year established | 1986 |
| Offers financing | Yes |
| 24 Hour emergency service | No |
| Legal structure | Incorporated |
| Licensing information | Licensing information available upon request |
| Insurance information | Yes |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Taylor's Plumbing has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum
