To provide a simple and hassle free project for each and every customer. Whether I'm finishing a basement, building new offices, adding a room in a house or doing a simple drywall repair, I take pride in each and every job and every customer is given the same respect. My company THE GENERAL can take care of all your renovation or new constr read more...
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We hired Mark to frame our basement in July 2017. Paid cash deal. What was supposed to be a 3 day job turned out to be a little over a week. While Mark did frame the basement and the office, he hasn't completely finished what he was hired to do and it is now January 2018.
I believe the delay in this job was due to a basement not being cleared out for me to frame as discussed before starting the job.
The basement was slightly cleaned up for my next visit but still made it extremely difficult to execute the job in a normal working environment, which then extended the timeline of the job.
As for not being finished, the customers contacted me before Christmas asking if I could get there to finish the bulkhead and I said I would do my best but was extremely busy. The customers did not want the bulkhead finished in the summer time with the rest of the work.
Mark and his team are extremely talented and very good at what they do. I hired them to complete a job that another contractor completely screwed up. They are very professional and very keen on ensuring that clients are very satisfied with their work. I can't say enough good things about them as they really saved my kitchen.
Mark and his team were great. They installed a tile backsplash and a new light fixture in my kitchen. They were extremely courteous and professional, and did wonderful work.
My kitchen looks great, thanks Mark!
Altho my client deceided to attempt the job themselves, I was impressed, with Marks professionalism, and I thought his quote was more than fair. I as a small contractor myself will not hesitate in calling Mark for any project I encounter, where he would be the better choice.Tom (HEY TOM HANDYMAN SERVICES
The General has a TrustScore™ of 4.1. The average TrustScore™ for other businesses providing similar services in London and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||N/A|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Yes|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2014|
|Member of TrustedPros Since||2014|
To provide a simple and hassle free project for each and every customer. Whether I'm finishing a basement, building new offices, adding a room in a house or doing a simple drywall repair, I take pride in each and every job and every customer is given the same respect.
My company THE GENERAL can take care of all your renovation or new construction needs. From laying out design plans, to framing, drywalling, flooring, plumbing, electrical and to the final stroke of the paint brush, I 100% guarantee my services.
The General was awarded Best of TrustedPros in 2016 for Handyman Services in London.
|Main contact(s)||Mark Willis|
|Listed with TrustedPros since:||2014|
|Warranty||All work is guaranteed.|
|Accepts credit cards||No|
|24 Hour emergency service||Yes|
|Legal structure||Sole Proprietor|
|Licensing information||Business does not require a trade license|
|Insurance information||Contact The General to request insurance details.|