We specialize in fibreglass swimming pool installations and can also put together a design and build your landscaping surround the pool area as well. We can install the pool coping, any interlocking and concrete patio areas, planting and install a fence around your backyard!
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The Tidal Pools crew did a terrible job on my pool. It's been 4 years now. I have a fiberglass pool that is not level, coping stones popping off the pool, a pool light that was installed incorrectly and has already failed. In order to repair the pool the tidal pools crew removed a water feature (that I paid an extra $2500 for) that was installed directly over the skimmer, so the skimmer never worked properly and you couldn't empty the skimmer basket because of the way the water feature was installed. So the water feature was removed was removed 2 years ago. The crew left some random rocks just sitting where it used to be and that's the last I've seen of the tidal pools crew. That was at the end of the season in 2020. Never came back to finish repairs. Only time you will hear from owner is when you post a bad review, or threaten to sue. Go with a more established contractor.
Shawn and his team did a fantastic job with our backyard!
We had a contract with another company and after waiting months ,and being told several lies, we called Tidal Pools and we were so lucky! They had a pool cancellation from another client (I think they bought a bigger pool instead) and we were able to get our pool installed within a month! We we so happy. The pool is beautiful, they did a stellar job on the patio area and we are so excited to be ready to swim now for 2022. We highly recommend them!
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I had a fiberglass pool and stone work installed by Tidal Pools and it was a great experience. The service and quality of work was great and the finished product was perfect. I would highly recommend Tidal Pools.
Thanks very much for the great review!
Tidal Pools has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in Waterloo and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 6 |
Approved | 0 | 4 |
Unverified | 0 | 2 |
Suspicious | 0 | 0 |
Overall Rating | 4.2/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2017 |
Member of TrustedPros Since | 2018 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Most of our projects have concrete installations as well as interlocking and natural stone
Plan view or 3D renders, we can develope a functional and practical layout for your yard.
Demolition Work, Fireplaces, Landscaping, Masonry, Paving, Shed Construction, Wrought Iron
We specialize in fibreglass swimming pool installations and can also put together a design and build your landscaping surround the pool area as well. We can install the pool coping, any interlocking and concrete patio areas, planting and install a fence around your backyard!
Main contact(s) | Shawn Dunn |
Listed with TrustedPros since: | 2018 |
Residential work | Yes |
Commercial work | Yes |
Warranty | The swimming pools that we install come with a lifetime warrantee on structure! |
Accepts credit cards | No |
Year established | 2017 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Tidal Pools to request licensing info. |
Insurance information | Contact Tidal Pools to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.