This Kitchener area house painter is rated 3.1 from 4 reviews with a TrustScore of 2.0. Services offered include house painting work. Read their reviews, ask about license and insurance information, and request a quote.
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I cannot properly express how thrilled I am with the amazing painting job that Tri City Painters did in my home. They painted the entire 2 floor meticulously in only 2 days. The painters were professional, efficient and very friendly. They had strong attention to detail and there was not one spot that I wasn't thrilled with. I would highly recommend Tri City Painters for any painting job. They were just amazing.
In August 2021 I hired Tricity Painters to remove popcorn ceilings, paint the ceilings flat white and paint 2 other small ceilings and one bathroom as well as repair 2 drywall cracks.
They sent 3 people, who arrive late and did not come prepared with proper equipment. The popcorn ceiling removal was a terrible mess, they used flimsy plastic sheeting and then proceeded to put a fan in the area, that blew the drywall dust all through the house. They also walked throughout the house, spreading the mess everywhere.
The ceiling is full of waves, dust holes and bumps and they did not sand the edges at all. The job was terrible.
They had a student paint the bathroom - he splattered paint all over the baseboards, the floor and the light fixtures then the one wall he damaged so I had to repaint the entire wall. The female, who was to be the edger, couldn’t see without her glasses and she often didn’t have them with her. When I pointed out the issues in the bathroom, she couldn’t see them as she had no glasses.
The repair of the drywall cracks left a bump on both walls so it is very noticeable.
The job was very poorly done.
They offered to come back and re-do the job, taking another 4 days and making more mess. As I was getting the home ready to sell, and had already had the ducts cleaned, I refused the second attempt. Why would I put myself through that again?
They insisted I still pay half the bill (which was more than the original quote) and they threatened legal action if I didn’t.
To get this behind me, I paid the invoice.
I would NOT recommend this company - poor service, terrible work and no customer service. NOTE: the employees were not vaccinated and had a difficult time wearing a mask in the house at all times. This was in the middle of the Covid 19 Pandemic.
Megan,
Thank you for the time you took, all feedback is greatly appreciated by our company. I'm very sorry we couldn't provide an experience to you satisfaction.
Removing popcorn texture is always a challenge, and will always create dust even when using our cutting edge "festool" dustless sanders.
We believe we did an acceptable job, considering the terrible condition the ceiling was in and the very limited time we were allowed to work on it..
Our production manager had visited you and offered a full redo of the job (hiring a different crew) at no cost to you in an effort to improve your experience which you accepted but later on unfortunately rejected..
We believe we had addressed the matter with all available options by industry standards.
on a side note: in compliance with the health and safety regulations all of our painters are double vaccinated with proof of vaccination on their mobile device available to all our clients at their request.
Best regards
Tricity Painters
This Company painted an exterior of a building and got overspray on all the cars in the parking lot. When talking to the supervisor he was very rude and explained how they will wipe the cars off or pay for a car wash. The car wash did nothing. The supervisor explained that they dont have the money to repaint or have all the cars professionally fixed and would not do anything about it. When wiping the cars off they used paint thinner on all the vehicles. This happened two days in a row and still this company isnt smart enough to understand how to use a dry drop paint so this doesnt happen when painting outside. I would avoid this company at all costs. Many reputable, good painting companies in the tri city.
Cory and Jay did an excellent job with the painting of our 18 foot high walls. The whole experience was professional from start to finish. Very impressed and wouldn't hesitate to have them back for future projects. Please convey our thanks once again to Cory and Jay.
Tri City Painters Inc. has a TrustScore™ of 2.0. The average TrustScore™ for other businesses providing similar services in Kitchener and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 4 |
Approved | 0 | 4 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 3.1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Tri City Painters Inc. may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Kitchener area house painter is rated 3.1 from 4 reviews with a TrustScore of 2.0. Services offered include house painting work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Tricity Painters |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | |
Licensing information | Services listed by Tri City Painters Inc. may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Tri City Painters Inc. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.