With over 10 years experience, Water Works offers various roofing products to fit your budget and your preferences. We install asphalt and fiberglass shingles as well as various metal roofing products and composites. We offer professional, friendly service and a 10 year workmanship warranty. Fully insured with 2 million liability, Water Works read more...
This company is out of business and likely due to the problems I discovered with my roof all these years later! Unfortunately, the 10yr warranty is void due to their closure of the business either by merit or deserving choice.
The Owner Jeff Waters is a very nice guy, at least until my roof was done. A few months ago, I discovered a problem with his work, where some of the corners on my roof were not sealed properly. Squirrels and Birds were entering my roof.
I called Jeff Waters and he right away agreed to come out and fix the problem. He never showed up. I called him a week later, both on his personal cell (which you always get a answering service) and at his office (again an answering service) - No one returns my call. I continued to call every other day and at times a few times a day, no one I EVER answers a phone nor returns calls.
After 3 weeks of calling - I finally gave up and called another contractor to fix the situation and had to pay additional money. I left a final message saying, I had serious problems with my roof and was upset that no phone calls are returned and that I was going to lodge complaints about his company. He finally called back, saying "sorryâ€ for a few weeks. Odd, I thought for a roof company to be away this time of year. He again said he would come drop by to fix the problem, but he has yet to be seen and I never expect to see him again.
Working with Water Works on my roofing project was a pleasure. Mr. Waters is a helpful, enthusiastic, and professional contractor. We had some delays getting started due to the time of year, supplier delay, and illness, but once underway, the job was completed in a timely fashion. I am 100% pleased with the workmanship; however, since the job was just finished this week, I will update this review if there are any problems in the future. I plan to use the same company for a smaller job in the spring. I highly recommend Water Works for fair and honest roofing projects. They are reliable, professional, and took great care to go above and beyond to ensure my satisfaction. The prices were also very competitive. All in all - I highly recommend Water Works.
Water Works has a TrustScore™ of 2.5. The average TrustScore™ for other businesses providing similar services in Kitchener and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2006|
|Member of TrustedPros Since||2009|
With over 10 years experience, Water Works offers various roofing products to fit your budget and your preferences. We install asphalt and fiberglass shingles as well as various metal roofing products and composites. We offer professional, friendly service and a 10 year workmanship warranty. Fully insured with 2 million liability, Water Works has installed roof products on jobs as small as garden sheds and gazebos and as large as churches and commercial plazas. No job is too big or too small.
|Main contact(s):||Jeff Waters|
|Listed with TrustedPros since:||2009|
|Accepts credit cards:||No|
|24 Hour emergency service:||No|
|Legal structure:||Sole Proprietor|
|Licensing information:||Contact Water Works to request licensing info.|
|Insurance information:||Contact Water Works to request insurance details.|