Westmount Craftsmen

From my first phone call to the main office and every step in between, we were dealing with knowledgeable professionals who were kind, courteous and highly skilled. Communication was excellent between the crew, project managers, and myself. Westmount Craftsmen will be our call for our next reno project!

Thrilled with our bathroom renovation. Every member of the team is professional, skilled and personable (as well as the sub-contractors).

Steve and Ryan were super easy to have in the house every day; really impressed by their work ethic and excellent skillset.

Their ability to problem-solve and provide suggestions was very appreciated. Nathan, their supervisor, was always available and there was a sense of good team spirit all along the way.

The only big problem was product related, and due to lack of quality control, but the guys did everything possible to make things perfect (I would not recommend Wilson Art / "Wet Wall," as a result).

All in all, I feel we hit the jackpot with this company, and will definitely have them back for any future work in the house.

In our experience it's rare to find a business that does everything at a level that meets or exceeds your expectations but that is what we experienced with Westmount Craftsmen. We had our ensuite completely remodeled - new flooring, in-floor heating, tub, vanity, shower tile, glass, fixtures and dry wall. We are incredibly happy with the result and just as happy with how the result was achieved. Westmount Craftsmen are professional, thorough, punctual, and respectful. James and his team always showed up on time and at the end of the day they left the site tidy and clean. More importantly, their work was excellent. Incredible attention to detail and a real desire to do the job right rather than the quickest or easiest way. We couldn't be happier.

Westmount just renovated our kitchen and living room, and changed the unusable attic into a master bedroom (and stairs).

Steve was honest and fair in his quotes for the quality work being done. Nathan was our project manager. He was very approachable and responsive whenever I had questions, and explained things well. He seemed to truly care about what we wanted and why, so he could make it happen.

Matt and Ben were our consistent crew throughout the project, but we had many others that worked here for a few days or several weeks. All of the guys were great. I work at home so I had a lot of interaction with them, and always felt comfortable to have them around. They were respectful of my house, didn’t come to work sick, and always spoke kindly around my 2 year old. Every evening they cleaned up enough to make our house as livable as it could be in a major renovation.

The work itself was detailed and professional. We had some unique problems, due to characteristics of our house. The crew and Nathan always approached them with a solution-oriented mindset; everything could be handled. We love the finished product. I definitely recommend Westmount Craftsmen to anyone wanting a quality renovation.

Westmount Craftsmen did a fantastic job on our bathroom renovation. After our initial meeting we wanted to work with them, they were the only company willing to accommodate our needs as this is our only bathroom.

Steve, Nathan, their team and the trades that worked with us were all a pleasure. They showed up on time everyday, were friendly, courteous, and communicative. They stayed late when things needed to be done, cleaned everyday and finished the job almost a week earlier than we were expecting.

We couldn't be happier with the work that was done, and will definitely work with them again on future renovations.

Excellent from start to finish! We couldn’t be happier with our new main bathroom.

Steve, Nathan and his team did amazing work; very thorough, accommodating, and professional. They are highly skilled, and were able to answer all our questions. They problem-solved really well when needed and clearly take a lot of pride in their work.

I would absolutely recommend working with Westmount Craftsmen and would gladly hire them again for future renovations.

I recently contracted Westmount Craftsman to complete a bathroom in my basement and I am absolutely thrilled with the results. The entire team, including Sefa, Blake, Nathan and Collin, as well as the trades that worked on the plumbing, electrical and tile installation were great to deal with. I could always count on Sefa and Blake showing up on time with smiles on their faces and they made sure things were cleaned up before leaving each day. The attention to detail was so impressive and I really valued their advice on things like the sight line of the shower tile and going with a white paint for the built in shelving unit which I originally wanted the same as the wall colour but white was definitely the right choice! As with any project, there were a couple touch ups that I needed to have Sefa back for but he always came with that incredibly positive attitude. I would not hesitate to have the team from Westmount back to do future renovation projects!

We recently had our basement finished by Westmount Craftsmen. We would like to thank Collin and the Westmount crew for an amazing job.

The whole crew but, especially Nick and Scott were meticulous in their work. Always on time, always polite, always asking if I was happy with the progress. The quality of the workmanship was second to none.

I have dealt with plenty of companies over the years but no one can compare with Westmount Craftsmen for customer service and satisfaction.

It was a true pleasure dealing with everyone at Westmount Craftsment and I wouldn’t hesitate to recommend them to friends and family.

Thanks again Collin.

David & Mary Jane Berges.

Westmount Craftsmen did an excellent job gutting and refinishing our ensuite bathroom. Working with a designer, we had an ambitious design to completely reconfigure the bathroom. Westmount effectively handled a few surprises uncovered by the demo, and were responsive to challenges and changes throughout the process, which involved a lot of custom elements from different providers. The onsite staff, led by Mike, and sub-contractors were always professional, courteous, and respectful of our home and schedules, minimizing the disruption. We're extremely happy with the quality of the end result, thanks to everyone at Westmount!

We connected with Collin about a year before our actual renovation started. Every interaction has been professional and positive! We felt no pressure to sign with Westmount for the job, or pressure to start a reno that we were honestly still unsure regarding what we really wanted for our home. All quotes given were detailed and understandable. Communication was always clear and considerate. Once we signed our contract, information on the Buildertrend app clearly outlined the scope of the work, budget and timeframe.

During the timeframe of our project, COVID-19 was becoming a serious concern. Everyone involved in the work on our home was consistent in keeping the work and home environments clean and separated, keeping each other safe, considerate of our worries early on and our decision to delay our job start date. The transition between the demolition crew and the rebuild crew was made thoughtfully to the trust built with our demo crew over the first half of our project. All Westmounts subcontractors are top notch and every one was respectful, funny, dedicated and great communicators.

We lived in our home during the entire reno with just one weekend away for spray foam insulation to be installed. We were given ample time to prepare for that during the weird days of COVID. Our home was checked on over that weekend and we were given updates with photos on how the insulation went and the smell that goes along with spray foam. On all working days, including the very messy ones with concrete being broken up and water lines being moved or put in, the crew kept all areas being worked in so clean and so safe. Dust doors were put up too and days with extremely loud noise, ie. concrete cutting, we were given warnings ahead of time.

Our entire project was incredibly efficient regarding scheduling and coordination of all work and installations. We were never waiting on anyone or any item. Communication, understanding, professional guidance in decision-making, and problem-solving were huge positive factors working with our Westmount team. The great example I can give of this is materials recommended and used - from our floors, to the four new windows installed, to the kitchen cabinets, every one hit our important targets of quality, functionality and budget-savvy choices.

12 to 16 weeks was our original time estimate. Our project wrapped up ahead of schedule despite some big scope creep which was accommodated without issue. In about 50 working days (or approx. 10 weeks) our basement was gutted, spray foam insulation was installed throughout. Then the basement was rebuilt including all new drywall, four new rooms two of which are bathrooms that involved tough concrete work, removal of a gas fireplace, three new windows, all new flooring throughout, a kitchenette, and new doors. Our main floor included the removal of all flooring but the bedrooms and original baths, removing the old kitchen and relocating plumbing and electrics for our new kitchen, new flooring throughout, walling off a walkthrough to the dining room to make the old kitchen a cozy den with a pocket door.. New LED pot lights were installed throughout the renovated spaces. Work that represents the thoroughness and skill of Westmount doing the entire job well was the reinforcing and stabilizing of our stairs and the time invested scribing the baseboards to meet the sometimes uneven concrete floors of our vintage bungalow! The attention to detail, the finishing touches, the thoughtful extra work put in are so plentiful that it’s hard to recount them.

Everyone involved, Collin, Kyle and his team (Shane and Trevor), Josh and Roland, our plumbers and electricians, the drywall finisher, the painters…everyone we would be more than happy to have back for any future projects on our home. The job couldn’t have been done better and we couldn’t love the end results more.