We are a fully-insured general contractor in the Kitchener Waterloo area. We build unique & maintenance free living spaces. We can handle any remodelling project from full home renovations, kitchen renovation, bathroom remodels and more. We provide superior craftsmanship and use quality materials in all our work. This means that you will experience read more...
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As a homeowner who recently completed an extensive and significant home-renovation project, I am compelled to share my overwhelmingly positive experience working with Westmount Craftsmen Inc., and in particular, Nathan W., the Project Manager extraordinaire.
From the inception to the completion of our renovation, Nathan W. exhibited a level of professionalism and commitment that exceeded all of our expectations. His communication skills were nothing short of exceptional, providing us with timely updates, progress reports, and addressing any queries with clarity and precision. Nathan's dedication to maintaining open lines of communication fostered an environment of transparency, trust, and collaboration.
Customer service is often an over-touted statement in today’s noisy social media world, but Nathan redefined it for us. His approach was not just about meeting our expectations; it was about exceeding them. Nathan consistently went above and beyond, ensuring that our needs were not only met but anticipated. He took the time to understand our unique requirements, preferences, and concerns, crafting a personalized experience that left an indelible mark on our renovation journey. At times, I truly believed that he cared ‘more about’ the outcome then we did – which just blew us away.
Our choice of Westmount Craftsmen Inc. as our contractor was undoubtedly the best decision we made throughout this renovation journey (who knew you had the cape-wearing Nathan on your squad!). The online portal provided by Westmount Craftsmen Inc. for updates, photo sharing, and overall project tracking was nothing short of brilliant. It streamlined communication, kept us informed, and allowed us to witness the progress in real-time. The transparency provided by this digital platform was an invaluable aspect of our overall satisfaction.
Westmount Craftsmen Inc. fully met expectations in terms of timelines and budget. Your flexibility in accommodating changes and edits to the plan was notable, and the crew's politeness and hard work ethic were consistently on display.
In conclusion, our heartfelt appreciation goes out to Nathan W. and Westmount Craftsmen Inc. for turning our renovation dreams into a reality. Your execution for your craft, and unwavering dedication to customer satisfaction have left an indelible mark on our hearts and our home.
D.Chalmers - Waterloo, ON
It was a great experience having a new sub-floor and flooring in my bathroom installed by Westmount Craftsmen. Collin, Nathan, Joe, Chris and Steven all did a wonderful job and I love my new bathroom floor! They were always on time, very professional and friendly. I will not hesitate to use their services in the future.
We are happy to hear you like the flooring, it was great working with you through the renovation.
of the bathroom.
We look forward to working with you again on future projects.
From my first phone call to the main office and every step in between, we were dealing with knowledgeable professionals who were kind, courteous and highly skilled. Communication was excellent between the crew, project managers, and myself. Westmount Craftsmen will be our call for our next reno project!
Hi Cheryl, thank you for taking the time to give us this great review. Communication is such an important piece of the puzzle every step of the way. We thank you for choosing Westmount Craftsmen for your renovation project and would be happy to help out when another one comes up. Thanks again!
Thrilled with our bathroom renovation. Every member of the team is professional, skilled and personable (as well as the sub-contractors).
Steve and Ryan were super easy to have in the house every day; really impressed by their work ethic and excellent skillset.
Their ability to problem-solve and provide suggestions was very appreciated. Nathan, their supervisor, was always available and there was a sense of good team spirit all along the way.
The only big problem was product related, and due to lack of quality control, but the guys did everything possible to make things perfect (I would not recommend Wilson Art / "Wet Wall," as a result).
All in all, I feel we hit the jackpot with this company, and will definitely have them back for any future work in the house.
Thank you for the rave review! We really appreciate the feedback of our team. It s been such a great experience working with you through the bathroom renovation, we hope to work with you again in the future.
We have been working with the rep from the Wilson Art / Wet Wall to solve future product and installation issues with their system.
In our experience it's rare to find a business that does everything at a level that meets or exceeds your expectations but that is what we experienced with Westmount Craftsmen. We had our ensuite completely remodeled - new flooring, in-floor heating, tub, vanity, shower tile, glass, fixtures and dry wall. We are incredibly happy with the result and just as happy with how the result was achieved. Westmount Craftsmen are professional, thorough, punctual, and respectful. James and his team always showed up on time and at the end of the day they left the site tidy and clean. More importantly, their work was excellent. Incredible attention to detail and a real desire to do the job right rather than the quickest or easiest way. We couldn't be happier.
Hi Aran, it was a pleasure working with you and Raquel. We are very happy to hear your expectations were exceeded. We look forward to working with you in the future and thank you for choosing Westmount Craftsmen!
Westmount just renovated our kitchen and living room, and changed the unusable attic into a master bedroom (and stairs).
Steve was honest and fair in his quotes for the quality work being done. Nathan was our project manager. He was very approachable and responsive whenever I had questions, and explained things well. He seemed to truly care about what we wanted and why, so he could make it happen.
Matt and Ben were our consistent crew throughout the project, but we had many others that worked here for a few days or several weeks. All of the guys were great. I work at home so I had a lot of interaction with them, and always felt comfortable to have them around. They were respectful of my house, didn’t come to work sick, and always spoke kindly around my 2 year old. Every evening they cleaned up enough to make our house as livable as it could be in a major renovation.
The work itself was detailed and professional. We had some unique problems, due to characteristics of our house. The crew and Nathan always approached them with a solution-oriented mindset; everything could be handled. We love the finished product. I definitely recommend Westmount Craftsmen to anyone wanting a quality renovation.
Great to hear your happy with our work again! Everyone had a great time building your new primary bedroom. Your kitchen looks amazing as well. Thanks for taking the time to write us a nice review. We appreciate it!
Westmount Craftsmen did a fantastic job on our bathroom renovation. After our initial meeting we wanted to work with them, they were the only company willing to accommodate our needs as this is our only bathroom.
Steve, Nathan, their team and the trades that worked with us were all a pleasure. They showed up on time everyday, were friendly, courteous, and communicative. They stayed late when things needed to be done, cleaned everyday and finished the job almost a week earlier than we were expecting.
We couldn't be happier with the work that was done, and will definitely work with them again on future renovations.
Excellent from start to finish! We couldn’t be happier with our new main bathroom.
Steve, Nathan and his team did amazing work; very thorough, accommodating, and professional. They are highly skilled, and were able to answer all our questions. They problem-solved really well when needed and clearly take a lot of pride in their work.
I would absolutely recommend working with Westmount Craftsmen and would gladly hire them again for future renovations.
I recently contracted Westmount Craftsman to complete a bathroom in my basement and I am absolutely thrilled with the results. The entire team, including Sefa, Blake, Nathan and Collin, as well as the trades that worked on the plumbing, electrical and tile installation were great to deal with. I could always count on Sefa and Blake showing up on time with smiles on their faces and they made sure things were cleaned up before leaving each day. The attention to detail was so impressive and I really valued their advice on things like the sight line of the shower tile and going with a white paint for the built in shelving unit which I originally wanted the same as the wall colour but white was definitely the right choice! As with any project, there were a couple touch ups that I needed to have Sefa back for but he always came with that incredibly positive attitude. I would not hesitate to have the team from Westmount back to do future renovation projects!
We recently had our basement finished by Westmount Craftsmen. We would like to thank Collin and the Westmount crew for an amazing job.
The whole crew but, especially Nick and Scott were meticulous in their work. Always on time, always polite, always asking if I was happy with the progress. The quality of the workmanship was second to none.
I have dealt with plenty of companies over the years but no one can compare with Westmount Craftsmen for customer service and satisfaction.
It was a true pleasure dealing with everyone at Westmount Craftsment and I wouldn’t hesitate to recommend them to friends and family.
Thanks again Collin.
David & Mary Jane Berges.
Hi David and Mary Jane
Thank you for taking the time to write a review. We enjoyed working with you both as well. Your new basement looks great. I will make sure I share your great review with the guys.
Thanks again for everything
Westmount Craftsmen Inc
Westmount Craftsmen has a TrustScore™ of 4.6. The average TrustScore™ for other businesses providing similar services in Kitchener and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here to learn more.
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We take everything into account from aesthetics to layout to make sure your bathroom looks fantastic, is 100% watertight and easy to maintain. Your new bathroom will be built to last.
We’ll design a kitchen that looks & feels more spacious than the one you have now or we’ll add on to provide the extra space you need to enjoy a kitchen that is the heart of your home.
We’ll transform your basement into a bright & spacious showpiece, ideal for the family game room or a legal rental unit – increasing your property’s value.
We evaluate what works and what doesn’t in your current design. Then we piece it back together in a way that flows with your tastes & the household’s daily routine the way you want it
We install attractive, energy efficient & low maintenance doors & windows that increase the value of your home as well as your day-to-day living experience.
We offer countless hardwood flooring options that will increase your home’s aesthetic & overall value since flooring has a large impact on interior design.
We offer countless flooring options that will increase your home’s aesthetic & overall value since flooring has a large impact on interior design.
We are a fully-insured general contractor in the Kitchener Waterloo area. We build unique & maintenance free living spaces. We can handle any remodelling project from full home renovations, kitchen renovation, bathroom remodels and more. We provide superior craftsmanship and use quality materials in all our work. This means that you will experience a stress free project. You can also expect us to be honest and straightforward about price, budget and everything else during this process. Tell us what you want. We listen to your tastes & lifestyle. Schedule your first free consultation with us today. We look forward in building a unique living space exactly how you want it.
Westmount Craftsmen was awarded Best of TrustedPros in 2022 for Bathroom Renovations in Kitchener.
Westmount Craftsmen was awarded Best of TrustedPros in 2020 for Bathroom Renovations in Kitchener.
Westmount Craftsmen was awarded Best of TrustedPros in 2018 for Bathroom Renovations and General Contracting in Kitchener.
Westmount Craftsmen was awarded Best of TrustedPros in 2014 for Windows and Doors, Bathroom Renovations and General Contracting in Kitchener.
Westmount Craftsmen was awarded Best of TrustedPros in 2013 for General Contracting in Kitchener.
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