Wycliffe Paving & Interlock Design Ltd

I hired Wycliffe paving to put a concrete curb 14' long x 7"wide under a metal fence on my property. The work was completed OCT 25, 2017 paid in full with a signed payment receipt from them.

All of the surface concrete is breaking off the curb...it looks terrible and there are concrete pieces everywhere. I called Nino on April 27, 2018 ...talked to him explaining the situation and he said he would get back to me the Trusted Pros website on May 4 but have still received no communication from Wycliffe. Luca who works with Nino was the person who did the work on the curb.

With regards to your response to my complaint about the work on Maitland st curb under fence....

Luca did not at any time say that he could not guarantee the curb or any of the work on the job. the actual body of the curb is okay ...there are no breaks or cracks in it..so the substrate in this scenario is not the concern........He poured the new curb and then skim coated over it as it was uneven. its the skim coat that he applied...it has all cracked off leaving the uneven curb exposed underneath. The former contractor did not touch that area..he did not install the curb or anything in that area. ...he only put the fence in above it before Luca poured the curb.

I also want to add the when the city did some work on our neighbors property...they dug up the paving stones at the end of our driveway. they reset them badly and the area sunk

down. This was the initial reason that we called Wycliffe. Nino said the job was too small for them to just do the just the end of the driveway... so we agreed that they would take the whole driveway out and redo it. it was done at the same time as the curb in Oct 17. as of today...the driveway pavers are sinking again in the area that they were contracted to fix

initially. the substrate was not properly done (maybe not compacted sufficiently)....otherwise I don't think the pavers would sink again. so we are basically back where we were before we called them.

Luca and his helpers worked 30 hours at my property total for a cost of $7500... 12 of those hours were for his helpers...who would have been paid much less.... that works out to around $250 per hour each for the three guys for the job. There was a small expense for a couple of bags of concrete and sand. Nino did not appear at the job site other than at the first pricing visit.

if Wycliffe does not return to fix this problem we will have to hire another company to fix it. I have a signed contract outlining all the work that was done and the payments that they received for the work. Paid in full.

please note the picture attached of the curb....the curb is solid no cracks or damage...but the workmanship is very bad as can be seen in the picture. The skim coat has mostly cracked off in 6 months. it was not adhered properly

May 31/2018 I am uploading 2 more pictures...one that shows the curb that Wycliffe installed on a 20 ton armour stone wall that has been in place for 10 years. It has never shifted or moved in that time. Luca poured the curb as per our signed contract. it didn't look smooth or even but he said that he would put a skim coat on it....He did that and as you can see in the pictures the skim coat has completely broken off in 6 months. it looks terrible.

the second picture is of the driveway that I needed the front paving stones reset because of damage the city did in repairing a gas pipe that runs under the driveway. the pavers dipped down on the right side and to a lesser degree on the left side. As you can see there is a dip on both sides of the driveway. When Luca finished the job I had mentioned that there still was a dip in the pavers....(the sole reason we hired Wycliffe was to get rid of that dip and to even out the stones) He redid the stones again.. blaming it on his assistants for not making it level. 6 months later...the area is dipping again...I don't think that they compacted the sand substrate sufficiently to keep it level. I am worried what it will look like in a year or two. In the recent rainstorms water was accumulating in the area again. I feel that Wycliffe should reset the pavers in such a way that the end of the driveway is level...since that is why we hired them to begin with. I paid them handsomely for a pretty simple job.

in addition to this...on the last day the job was being finished...there were about 30 paving stones that no longer fit in the driveway. When they were reinstalling the stones in the driveway...I mentioned that they were not placing them close enough together and that I thought that they would not get all the stones back in the driveway that were originally there. They didn't seem to take my concern seriously. when they finished putting all the stones back...there were close to 30 stones left. 12 of those stones came from an adjacent area that they were also working in. I asked Luca to put them back...first because there were larger spaces between the stones than had previously been there...and the stones are very expensive and we had nowhere to store them. I wanted them back in the driveway to tighten up the pavers to stop weeds from growing.

Luca agreed to do it but said it would have to be on the next day. I said fine...I owed them $3500 of the $7500 that the job cost. Luca asked for $3000 then and said that he would get the remaining $500 the next day when the job was done. I said that I would give them $2000 with the remaining $1500 the next day when the job was done. I figured that they would come back for $1500...i didn't think they'd come back for $500. Luca said that Nino wanted the payment that night. I didn't want to give $3000 for fear that they would not return to finish the job. Luca called Nino and handed me the phone. Nino was very unpleasant...demanding the money or he would rip out the job...it was very threatening. I refused to speak with him any further and gave the phone back to Luca and went into my house. I figured they would be back the next day...finish the job and then I would pay them the total outstanding. Luca came the next day and reluctantly put the remaining 20 stones back into the driveway and tried to level the end of the driveway out. He then put sand in-between the stones. He left me a bag of sand saying that it would settle with the next rainstorm and I should fill in the cracks that would appear. When it rained the next time...there were very many cracks that appeared. I am very busy and have not had time to do what I consider to be part of their job to finish the project. I am very unsatisfied with their work...and more importantly I am disturbed and upset that a contractor would speak to me in that fashion...when I was only asking to have my job done properly...that I paid a lot of money for.

When Luca was done I paid them the remainder of the money $3500. He signed a document saying that he received payment in full for the job. I have signed documents for all the payments that were made them.

We are very pleased with their beautiful professional work. They finished in a timely matter and the crew were very organized, hard working and respectful.

Wycliffe had previously done several other driveways on my street and I liked their work. Called and Nino came out, he was polite and professional and provided a reasonable estimate, including detailed description of all the work that would be done. The work was done punctually and with good workmanship.

Good communication throughout the process, including explaining my options, dealing with any unexpected situations and ensuring that the job was done right and that I was satisfied with the work. It was and I am, so I can highly recommend Wycliffe Paving!

Nino and Luca and the crew did an amazing (and fast) job on my driveway border, walkway and garden wall. Excellent workmanship and made sure I was happy - which I am!

WOW is all I can say about the fantastic job of interlocking stone in our front yard and back patio. The end result looks amazing. The quality and attention to detail is outstanding with extra details added that we were not expecting but look fabulous. The patio area looks huge now and very classy. We have so much beautiful interlocking stone we could have a dance hall there.

Dealing with Nino was wonderful and he always returns phone calls promptly and politely. Nino was always willing to listen to any ideas and make them happen. The quote was within our budget and stayed within our budget.

I can't say enough about his crew they were awesome! Foreman Luca took special care and had great pride in the work he performed, along with his crew. They worked long and hard to ensure the work was done quickly and professionally. Even the cleanup was done expertly.

I would recommend Wycliffe to anyone who wants a professional, expert job done.

I went on the internet to find four quotes to address a new paved driveway and an interlock brick patio to replace an old wooden deck at our house. Wycliffe's quote was competitive with the other companies but Wycliffe made the difference with their attention to detail on both projects. We went with Wycliffe and both jobs were completed in a timely, professional manner. Communication was super with Nino, from start to finish. We are very pleased with the quality results of both finished projects!

We got an amazing vibe right from the first meeting with Nino. We were not disappointed, Nino and his team did an amazing job on the interlocking of our backyard, walkway and paving of the driveway. We have received so many compliments and can’t wait to enjoy it.

Nino and his team did a great job on our driveway and front walk project. They worked very quickly and produced high quality work. Great turnaround time from booking through completion. Would definitely recommend them.

Nino is very knowledgeable, accommodating and delivered exactly what we wanted. He and his team took out the existing driveway, widened, leveled and paved it. They also installed an interlocking walkway and patio leading to our front door. Although it took longer than expected, the work was done well and I am very satisfied with it!

Wycliffe did a good job paving my driveway. They were very reliable, timely, left no mess and priced within my budget.

The Wycliffe Team did a great job on our site, Nino was a very supportive point person and made sure that we were completely up to speed with any changes to the schedule due to weather. being a manufacturing site finding good windows of opportunity to do this type of work have unique challenges and the Wycliffe team came through by being flexible to our needs.

Carmelo and Nino ...this must be the worst quality of work ever done with sinking everywhere...more tar without asphalt, water accumulation and holes with melting on driveway.

$5,800 work was done Oct 17, 2011 with a signed agreement one week later by employee Carl (verbal confrimation from Carmelo) to redo work in spring 2012. From then to now I have made contact with them several times and received promises over and over that they will fix the large 'pond' which is beside my side entrance door. Water accumulates and runs into my home and it becomes an ice trap in winter. I made contact with BBB and Nino wrote to them that he will fix the work but a year has come and gone and the driveway looks like crap. Pebbles rolling off and tire tracks in summer are visible. I will post pics in my next review.