Advantage Flooring offers you trustworthy quality products and workmanshipâ€”at comparatively lower prices. When you want great combination of price, quality,service and functionâ€”Advantage Flooring is the team to call. Our Wood Floor Services: Supply and Installation of Hardwood Floors Hardwood Floor / Softwood Floor Refinishing H read more...
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Nightmare with Advantage Flooring and owner.
After signature of the contract, I was asked to pay 1/3 installment. I did, even though it was not specified in the contract.
The second day of the work I realized the plan mentionned in the contract was not followed. One major step was skipped.
The third day, the worker did not come to work. I was told by the Project manager he was sick or had a family issue.
The fourth day, the worker came just to pick up his tools. He told me he gave his demission at the beginning of the third day. Reason: Did not agree with the project manager as he realized that I was not happy with the work.
I asked the owner to come to the site, He made it conditonnal to receiving a second 1/3 installment. Not mentionned in the contract. I refused. He never came.
At one point I cancelled the contract, and hired a company to undo the work done the second day, and do the work as planned. Which they did (very well at a much lower cost by the way).
I am asking for a partial refund from the first installment I paid, only willing to pay for one day of work and material left in my house.
What did Advantage Flooring owner? He hired a Collection company to have me pay the Full amount of the contract (forgetting I already paid a third), and he pretends I stoll material and work? How can that be.
My friendly advice to you. Hire any company but Advantage Flooring, in any case you will be better served.
We will not get into specifics here as it would serve netiher of us any good. We do wish you had taken our advice on the project or atleast followed our payment schedule. We have put you in collections as you have not paid your bill for services rendered nor the materials we purchsed.
Regards and all the best in the future
Jay and his team were amazing. They installed new carpet into our basement always respectful, professional and safe during the COVID-19 pandemic. Our family now has a comfortable place to play and be together. Thank you!
Thank you Jemma ! It was a pleasure doing the work for you !! I hope you enjoy the carpets for long time :)
We've had a very pleasant experience with Advantage Flooring from day one when we contacted them for an estimate. Always responded timely and professionally, even though that was during their busiest time of the year. The hardwood was delivered on time, the installation started as promised and the crew managed to do all the work in 3 days instead of 4 as it was originally estimated. All work was done with professionalism and high quality and they even accommodated an extra request from us, which was another half day of work. Thank you Brooke, Jay, Cameron, and the entire crew at Advantage Flooring!
Thank you very much for your kind feedback, Simona. We enjoyed working with you and hope you enjoy our new floors!
We hired Advantage Flooring to refinish our floors in July, 2019. The price was fair and they had good reviews online so we accepted a contract expecting everything to go smoothly. They provided us a quote about 10 days before we moved in and said the job could realistically be completed before we moved in. The job ended up being completed more than 3 weeks later leaving us without access to our living room or dinning room. The first few days before we moved in were lost due to scheduling issues on the contractor’s side.
Things got worse once I started dealing with the owner Jay. He would tell me that he had a crew coming in and give me a 3 hour window the night before, which was reasonable. They did not show up at least 3 times and many times they would show up very late and only do some of the work. The first guy who was sanding the floors actually quit mid job due to some issues with the owner. I spent so much time at working coordinating between the workers at my house and Jay who were never on the same page. My wife would leave the house every time work was supposed to be done with our baby to avoid fumes and sanding. Little progress had been made.
Finally we had a professional guy show up to our house towards the end of the job. He came on time and was very courteous. He was going to finish the sanding and apply 2 coats to the floor, with a final coat the next day. Unfortunately, as he even admitted, he had never used the type of coating for our floor (matte clear finish) and was unsure of how to apply it.
Honestly, if the floors looked good after all this, I would be able to get over the inconvenience of the whole experience. Unfortunately, it looks like it was done by amateurs. I don’t know if not enough product was applied or it was how it was applied, but you can see a glare in the light that shows it was not fully covered. The final results were very disappointing. The workers also scratched our freshly painted walls which I had to repaint and did not cover our vents before sanding.
We actually had an electrician come in our house and recommend a professional to redo our floors a week after they were done. My wife and I have completed most of the renovations for our fixer upper ourselves, surprisingly pretty successfully, without much past experience. I really regret spending $1,500 for this job as I feel I could have got better end results and saved myself this terrible experience.
Avoid Advantage Flooring at all costs.
We are very sorry to hear about your experience with Advantage Flooring. Advantage Flooring prides itself on satisfying all of our their clients. If there is anything we could do to assist you, or that would have made your experience better, please do not hesitate to reach out to us at any time and give us a call.
Advantage Flooring has a TrustScore™ of 3.0. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||N/A|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Yes|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2005|
|Member of TrustedPros Since||2014|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Sanding and finishing a floor is not something that should be a DIY project. That is why it is best to leave it up to the experts at Advantage Flooring. Each one of our trained and certified floor restoration technicians has at least 15 years' experience in sanding and refinishing floors.
Advantage Flooring provides high quality Canadian Made and Canadian finished hardwoods, laminates, engineered and more floors. With 10 years experience in servicing clients in Ottawa, Advantage Flooring can supply and install any flooring project in your home or business.
Advantage Flooring now provide painting services. Along with painting small rooms we can take care of ; Painting & Spray Painting, Ceiling Painting, Building Cleaning Services, Epoxy Floor Coatings, Factories, Industrial Plants, Buildings & Warehouses
Advantage Flooring offers you trustworthy quality products and workmanship at comparatively lower prices. When you want great combination of price, quality,service and function Advantage Flooring is the team to call.
Our Wood Floor Services:
Supply and Installation of Hardwood Floors
Hardwood Floor / Softwood Floor Refinishing
Hardwood / Softwood Restoration - including repairs
Stairs - refinishing and new installation of solid hardwood stair treads, stringer, risers etc..
Check out our refinishing options online or call for a free estimate:613-878-7795
Advantages of Advantage Flooring:
Our lead technicians have at least 10 years' experience with flooring
Guarantee: 100% satisfaction.
Locally owned and operated for 10 years
Insured (upto $2,000,000 with Co-operators
|Main contact(s)||Jay Behl|
|Alternate Phone Numbers||613-878-7795,|
|Listed with TrustedPros since:||2014|
|Warranty||2 years on all workmanship|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Licensing information||Business does not require a trade license|
|Insurance information||Contact Advantage Flooring to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.