Always organized, Always prepared and Always professional! Are you looking for a qualified AND affordable bathroom renovation expert that can do full or partial bathroom renovations? Then you found the right company for all your bathroom renovation needs. We specialize in the following areas to upgrade and beautify your Bathroom: Full Bathro read more...
Bath Expert began operations in 2002 and has received 11 reviews for an overall customer rating of 3. The average rating for businesses providing similar services in the London area is 4.1. Write a review
3.0
2.8
3.0
3.2
2.7
3.2
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1
Worst experience ever! They took my bath tub and said they’d return it by a certain date (in 2019). They were weeks late which held up my renovation team and cost me a fortune & THEN just dropped it and left without installing it. It had a number of areas that were damaged. It took months before they came to ‘fix it’. It last about 8 months and now the glaze is all bubbling and breaking. My antique tub is garbage now. First they said they’d come back and honour the 5 year warranty but didn’t show up and then they just stopped answering me at all.
2.7
We had Dan's company do some work for us which was completed a few weeks ago. We have some deficiencies and called to have Dan have a look. Still waiting for his follow up.
I was under the impression that Aron had completed and did a fabulous job, I will call you this aft to set up appt to correct any issues
5
Bath Experts provided a complete overhaul of tub & shower, counter top & re-installation of existing sinks. All new fixtures, shower rod, towel bars etc were installed.
Very professional service from Management and installation crew.
Highly recommend this company.
5
Employees were very efficient, friendly and informative. They made sure not to track dirt in the house by laying down walking pads. They got the job done in good time and it looks great. Would highly recommend and would use again if needed. Thank you gang!
5
We have had Bath Experts put in approx 15 walk in showers at our Retirement Home for seniors they have always been professional and sensitive to the environment that they are working in. All our showers require numerous grab bars they have always been secure and put back in the appropriate placing. They always leave the work are clean and free of any dangers to our our residents. They are extremely friendly and pleasant to deal with.
Dan is always booking us and very prompt at completing the job in the scheduled times.
Thanks guys for all you do !!
1
This renovation right from the start has been an incredibly horrible experience. The owner lies to us in order to get the job. They make alot of promises and deliver nothing. Holes in my walls and trim. They used grout to trim out my vanity and they love to use caulking anywhere and everywhere. Bath liner installed and leaked. They came back fixed that but now there is water trapped between liner and tub. I have Bath Fitters coming next week to correct this. Please see the attached pictures and save yourself alot of headache I would not recommend this company to my worst enemy.
Thank you for providing your feedback online and by letting us know about your issues directly. We again apologize that our services did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that our standards were not met in your interaction with our business. Your happiness is our number one priority.
Unfortunately, due to the circumstances we were not allowed back into the home to correct any issues. With this the final invoice was adjusted according to your issues.
Please reach me personally if you would like to pay remainder of the bill via email or phone, and we would be happy to correct ALL issues at your earliest convenience. Thank you
1
Ok here I go.Worst contractor ever.I did not like.Was supposed to start job in October didn't start until December.His first day in December he didn't show .Was supposed to be 3 day job turned into a 5 month job.This Dan guy will lie to you every time.Never returns phone calls.I ordered custom cabinets and mirror frame they showed up with home hardware cabinet and a mirror youd find in low rental apartments.One day he sent an employee over to do some work and the guy started telling me what to do in my own home.I had to kick them out.The guy was yelling and screaming at me.My window trim spit in two.They fixed it with the same crap as first time and it split again.Then he tried to tag me along for 3-4 weeks saying they had nothing to fix it with.Not until I threatened him I was taking him to court he had a guy come out the same day to fix it with new product.Now they've screwed up my shower.It pulses and makes weird noise when first starting up.They replaced shower head once and cartridge twice and it still pulses.For being bath experts that cant fix their own problem and try saying to me like what do you want us to do.A good company would fix it right.When hes at your house selling you your bathroom its sounds good but when the stuff shows up its all cheep low end stuff. I see this guy as a scam artist..STAY AWAY!!!!!!
4.8
I had one bathroom completely renovated and a new toilet, sink, taps and toilet downstairs replaced. The men were very pleasant and I have been happy with my new rooms. I had one small problem with the drawers in the cabinet rubbing against the doorframe slightly and they came back right away to adjust them. I would recommend them again.
1
My grandmother had bath experts in to do a full renovation on a small washroom - $15,000 later and so far 3 months of waiting and the washroom is still not finished!
-tub surround was cracked, came to replace and was replaced with the wrong colour.
(Still waiting for correct panel)
-drywall not finished - random holes in the walls, bad spot around the light switch and they removed an old medicine cabinet that went into the next room and covered it with cardboard and tape. When asked about it it was explained that it was due to the medicine cabinet not their work.
-floor is bubbling up and was cut too short, so it was filled with caulking
-countertop is off set while the mirror and light were installed in the centre.
(Still waiting for correct countertop)
-trim has large gaps and windowsill was just filled with caulking
-door trim was installed and damaged the door
They have a signed contract of what needs to be fixed and have been waiting over a month on them to be repaired. He is blaming the hold up on suppliers and refuses to call back. I can’t believe he took advantage of a 73 year old women. This job so far has the workmen ship of a $4000 bathroom job not a $15,000 bathroom. It is very unprofessional and sad that this is what she has been left with.
We have ordered the new custom countertop and has been completed and is due to arrive this week, this has all been mentioned to this individual and many family members on numerous occasions. All the other issues have either been dealt with or will be when we come to change the countertop that needed to be changed as the grandmother made a change to the original plans to have a tall existing linen cabinet beside the new vanity that after the room was done.
I have told this individual numerous times that once we receive the new countertop we will schedule the change and any other issues that there may be.
4.8
We cannot say enough good things. From our incredible quote, to the quick responses via email and phone to our impressive install today!! Arrived right on time and all done in one day! Highly recommended Dan and his guys!! Thank you so much!!! Wish we would have taken a before picture because our after is just so beautiful.
Bath Expert has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in London and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 0 | 13 |
| Approved | 0 | 11 |
| Unverified | 0 | 2 |
| Suspicious | 0 | 0 |
| Overall Rating | 3/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Not yet provided |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Company Website | Yes |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2002 |
| Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Full and partial bathroom renovations, bathtub and shower conversions, custom fitted liners and wall systems, sinks, vanities and mirrors, toilets and accessories, walk in safety baths, safety accessories, tub refinishing/glazing.
Always organized, Always prepared and Always professional! Are you looking for a qualified AND affordable bathroom renovation expert that can do full or partial bathroom renovations? Then you found the right company for all your bathroom renovation needs. We specialize in the following areas to upgrade and beautify your Bathroom: Full Bathroom Renovations Acrylic Tub Liners Custom Bathwall Systems Bathtub Resurfacing Custom Vanities Shower Doors Soaker, Whirlpool & Air Tubs Walk-in Bathtubs Barrier-free Solutions All Bathroom Fixtures Servicing: London, St Thomas, Brantford, Woodstock, Stratford and surrounding areas.
| Main contact(s) | Dan Van Manen |
| Alternate Phone Numbers | 877-451-2282 |
| Listed with TrustedPros since: | 2016 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | Our company provides a one year labor warranty. All manufactures warranty is based on the product. With this the majority of the products come with a one year warranty as well. |
| Accepts credit cards | Yes |
| Year established | 2002 |
| Offers financing | Yes |
| 24 Hour emergency service | No |
| Legal structure | Incorporated |
| Licensing information | Contact Bath Expert to request licensing info. |
| Insurance information | Contact Bath Expert to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
