Brigadier Group Inc is a full service, licensed and insured building construction firm serving residential, industrial, commercial and institutional clients in the GTA. Our office is located at 785 Westney Rd S in Ajax. Our company consists of an elite management team whose professionalism has had a fundamental role in the continued success of o read more...
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After a brief discussion about the size and style of the deck, Aaron came back to me with a rough cost estimate. Within a short period of time he was able to get the locates and completed the whole project in less than a week. Brigadier group built us a lovely deck, on time, on budget and left the area clean and tidy. I am very pleased with how this turned out and I will definitely be using them again for future renovations.
Thanks Matt!
You were a delight to work with. Thank you for the support and I hope you enjoy the new deck!
(Began June 2022- July 2023) Aaron, (Brigadier Group from Ajax), was hired to install windows. Now it’s a year later and job not completed. Constant errors from his end. Saying he ordered the replacement windows when he didnt as I checked with the manufacturer! (We were patiently waiting, meanwhile the re-order was never placed!!!!!).
For us, he’ll say that he tried to make it right. That he requested to come to our home and fix this for us. All he had to do was reorder a small window and a patio door with the correct measurements, from the same manufacturer. Instead, he tried to install cheaper less quality style and incorrect style. (The window company was hacked and unable to provide their services for approx 8wks, but that had nothing to do with this because Aaron never placed the reorder). He gave us his word in writing that he would properly complete this project and he never did.
13 months later and fed up, we got back a small refund and cut ties with him. All in all we paid Aaron and the workers approx $8,500 cash out of ten thousand, the rest he gave us cash.
Hi Demetra. I am very sorry that your window took so long to come in. This was an issue with our manufacturer but it is our responsibility. I can see you are upset because you are posting about us all over the internet. I looked at your profile and you do this to many businesses.
Your accusations are very hurtful and powerful. You were fully refunded and the windows you did receive were on time and perfect. I can assure you that we have not lost any claims and that we are still in business. If you, or anyone who is reading this has any questions about the business name, I would be happy to explain our marketing strategy.
You paid us $4500 for a house full of high quality windows. Whatever you paid the installer is not in our records.
We retained Brigadier Group's services by happenstance and they were brilliant! My wife and I were in the middle of a renovation which included an 8' x 12' addition coinciding with a full kitchen renovation. Our former contractor could not deliver and dropped the ball. In a fit of frustration over various issues I contacted Trusted Pros looking for help. Aaron Topple answered our call for help and came to our aid. His team pulled off our dream reno that was not being delivered by our previous contractor. From the engineering aspects through to the final finishes, Aaron's team cam through amazingly and we absolutely love our new home. Brigadier had to first repair and then finish a job started by someone else and they were consummate professionals. Aaron was on site at all times and got everything we wanted done right and to our exact specifications. Vanessa was extremely helpful, putting together our colours and finishes which brought everything together. The team cam back time and again making sure details were finished and done to our satisfaction. We highly recommend Brigadier Group for any renovation. Mark and Michiho Rogerson
Hi Mark and Michi.
Thank you so much for taking the time to leave a review. It really helps with our business. On behalf of our team and our families, I would like to thank you very much for the opportunity. You were great to work with and we will always answer the phone if you need anything else at all.
This company collects money but doesn’t finish the job.
Doesn’t have their own crew or forms. Aaron is simply a middle man that marks up other work.
Also missed their mark by 3”… even with two surveys.
Mr. Anderson.
It seems that you need to engage your General Contractor on this one. We do not provide survey and layout services and we were not on this project for the design. We placed the forms exactly where your General Contractor instructed and he signed off on it. We brought up the issues you were looking at and we even waited on you for what little payment you did provide. It is quite upsetting that you are trying to hurt our business when we were doing the best we can to help you. I hope you enjoy the new home that we helped you with.
We used Brigadier Group to do an extensive renovation to our home before we moved in. We were on a short timeline, during Covid restrictions, and they were able to accommodate us. We are thrilled with the results, they did an exceptional job. They were very conscientious about our budget and it came in right on budget. All the trades spoke highly of working for Brigadier. Would definitely not hesitation to recommend them.
Hi Lois!
Thank you so much for taking the time to let us know what you think. We had a great experience getting to know you and the family. We hope your grandkids cherish the time they spend with you in your new home for years to come.
We hired The Brigadier Group to design and build a screen room addition to our home. Once complete, it met and exceeded our expectations!! This screen room is absolutely gorgeous. Quality built structure and such amazing details on the small things like adding panels to the inside and outside bottom to make it that much more appealing to the eyes and to keep the rain/snow out. The crew was friendly and hard working. We would 100% recommend them to anyone for your renovations...Top Notice service and quality!!!
Hi Rachel.
Thank you so much for taking the time to submit this review. Our families really benefit from it.
The Brigadier Group agreed to carry out a partial renovation on a 2 bed/2 bath unit in Scarborough in the middle of the Covid-19 pandemic, as a fill in while other major projects were on hold. Unfortunately, just as work about to start, ON Gov't allowed construction to proceed. Faced with many roadblocks, and jockeying for trades support, all while senior partner Aaron was called out of town on military duties, Bob and Jack were determined to get the job done. We were happy to sign off on the finished job we expected, and the unit has now been sold. Good job fellas, we'd certainly call on you again if the opportunity presents.
Hi Mike.
Thank you very much for the honest feedback. Reviews really do go a long way to help good companies build their reputation. We are happy that you got the place sold and everything worked out. It was a pleasure working with you and your family. You were well prepared for the project and easy to work with.
Your compliments were passed along to Bob and Jack. We are looking forward to working with you again in the future should you need us.
Brigadier Group has a TrustScore™ of 3.4. The average TrustScore™ for other businesses providing similar services in Pickering and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 2 | 7 |
Approved | 2 | 7 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 3/5 | 3.8/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Yes |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Yes |
In Business Since | 2010 |
Member of TrustedPros Since | 2019 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Brigadier Group has been recognized for their skills and expertise by their peers in the following categories
We have worked with Aaron and Brigadier group in the past and have always been impressed with the results.
Brigadier Group is an excellent company to work with. We are a solution provider and beeing hired by Aaron to handle their residential and commercial projects. Always a pleasure to work with a professionally organized and managed company. Aaron cares about his project and is available at any time for consultation and guidance. We do recommend and happily refer our customers to Brigadier Group for all sorts of general contracting needs. Whether it is a residential or commercial project. Addition, basement finish or a custom build home. We do work and provide consultations first hand on pretty much all of their projects.
Architectural Design, Basement Renovations, Commercial Renovations, Concrete Work, Demolition Work, Drywalling, Excavation Services, Foundations, Framing, Garage Construction, General Contracting, Heating & Air Conditioning, Home Construction, Home Restoration, Insulation, Shed Construction, Siding, Structural Engineering, Waterproofing, Windows and Doors
Brigadier Group Inc is a full service, licensed and insured building construction firm serving residential, industrial, commercial and institutional clients in the GTA. Our office is located at 785 Westney Rd S in Ajax. Our company consists of an elite management team whose professionalism has had a fundamental role in the continued success of our organization by ensuring quality, efficiency and a minimum standard of excellence. Loyalty, Trust, Integrity and Superior Craftsmanship are the staples to our overall success. In addition to being a certified Eco Business, Brigadier Group is an accredited member of the Durham Construction Association, The Ajax-Pickering Board of Trade and Homestars.
Main contact(s) | Aaron Topple |
Listed with TrustedPros since: | 2019 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 2 years on Craftsmanship Manufacturer Warranty on Supplied Goods |
Accepts credit cards | No |
Year established | 2010 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Yes |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Brigadier Group has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum