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Rachael is great to deal with because she is up front and easy to get a hold of. She helped with ideas and presented us with different options to choose from. She went above and beyond in her homework; for example, finding us different options for purchasing a barn door and providing an electrician to move outlets. The work done was also very good. The guys put up a new wall, painted, and installed the doors and rails in a short time and cleanly. We get lots of complements on the workmanship. Everyone was super friendly and no problem was too big for this crew.
Thank you Ryan, it was a pleasure working with you both.
My husband Mark and I have known Patrick and Rachel for 12 years! We trust them both implicitly and are our immediate "go to's" with any and every home improvement requirement!
Their personal care, concern, advice, and ultimate service has proved invaluable to us, and we delight in recommending Cadence Construction to ANYONE who demands "excellence" and totally reliable work done!!!
Thank you so much for your kind works Mark and Bridget. You both are always a pleasure to work for.
Rachael, Patrick and their team were absolutely amazing. There's literally nothing negative to say at all. Not even constructive feedback. They are just the best. :) They are friendly, courteous, professional, clean, communicative, responsive, reachable, full of great ideas, and delivered absolute top notch quality of workmanship. Despite delays, courtesy of the permit and tree protection process - no fault of theirs at all - they revised our initial idea (to accommodate the requests from urban forestry) and turned the design into something even better than we could ever have imagined. It's more than we hoped for, we love it and we cannot recommend them enough! We would hire them again and again (and I'm sure we will!).
We are so happy everything worked out so well, we love your new backyard oasis and wish you many years of family fun and entertainment on your new deck. :)
We were very happy with the workmanship they were always here on time and cleaned up every day before leaving. Great communication, verbal daily updates of the work that was done each day. Can't wait to get to phase two of kitchen renovations and have them come back to finish it all off.
We are looking forward to working with you both again.
When we decided we were going to do a renovation of our master bedroom and ensuite we knew we were going to need a contractor.
We started looking for contractors to get quotes and noticed a sign on one of our neighbour's lawns for Cadence Construction and Design. We asked our neighbour about their experience with Cadence and they had nothing but good things to say and recommended them highly.
This would be our first major renovation and we had some concerns about putting our home into someone else's hands. All those concerns melted away very quickly after our very first meeting with Rachael and Patrick. Right from the start we felt comfortable with them both and could tell immediately that they understood our vision for our space, made many suggestions appropriate to our concepts and they were very detailed and knowledgeable.
Some of our concerns leading into this process was how overwhelming we had heard the renovation process can be. With Rachael basically holding our hands from design to shopping as well as incorporating any changes we wished to make, it was almost easy.
Patrick and the rest of the crew were amazing to deal with. They were punctual, very respectful of our home and family (including the dogs), courteous, kept the work areas clean, were very knowledgeable and kept us informed throughout the process (not to mention every one of them were very nice guys).
In the end, we had an extensive renovation done involving many subcontractors (of which Cadence uses very qualified professional individuals that seem to share many of Cadence’s values of customer satisfaction as well as being very approachable), and we couldn’t have been any happier. They took our old bedroom and ensuite from being one of our most hated areas of the house to being our favourite.
We would highly recommend Cadence and look forward to working with them again the next time we tackle a renovation. As a matter of fact, we have already given them our highest recommendation as they will be doing a large basement renovation for relatives of ours based on our recommendation.
I highly recommend this company.
From the start they were very professional, listened to what I wanted and offered up helpful suggestions/ options. Estimates/Quotes/ were detailed and easy to understand. Contract clearly outlined deliverables, expectations of both parties and payment terms.
All trades were professional, quick, helpful and kept the work sight clean. Project was completed within budget and time frame originally established. As with any renovation some issues did arise - the company took ownership was quick to react, offer up suggestions and keep me (the homeowner) informed.
I am very happy my new kitchen, entrance way and bathroom.
Paul, We are so pleased with the outcome of your kitchen. You were a fantastic client and we look forward to working with you again in the future.
Thank you for the kind words.
Rachael and Patrick
Dealing with all staff from Cadence we experienced very professional service from start to finish. And we have a beautiful deck to enjoy when the warmer weather comes!
We hope you have many many years of enjoyment and family time on your new deck. It was a pleasure working with you.
Let me just start by saying that, regardless of the project you are undertaking and how much stressful renovations can be, it is a known fact that everybody ends up loving Rachael. You cannot ask for a better partner to go shopping and picking up every piece of your project. She knows what you want, like a mind reader, and she will find it for you even if you have a tight budget like I did. And the guys, I didn't think I could find anyone more obsessed than me with the little details. When I was about to open my mouth to suggest something, they were already taking care of it. They put everything together perfectly, with not a single mistake. They built me a kitchen from scratch in the exact way I told them to and I could not be happier with the result. Regarding the budget, I can only say that they offered us an estimate more or less similar to other contractors, but it was their professionalism, enthusiasm and the variety of ideas they presented us what ultimately made us go to them. I would absolutely recommend Cadence Construction, and we are definitely considering them for other projects.
Mayensy,
I really enjoyed our shopping trips and am so pleased you love your kitchen, it looks amazing and we made a great team.
Looking forward to working with you again.
Rachael
Rachel and Patrick at Cadence Construction have been a dream to work with. Admittedly, this is my first major renovation and I couldn't have asked for a better experience. By the end of the renovation, Rachel feels more like a friend than contractor/project manager.
Some highlights are:
1. From the initial walk through of my home and what my idea for the reno was, Rachel and Patrick showed up on time, and were ready to work. They took everything I said down and offered suggestions without being pushy. This is important to note because, while I loved their suggestions, it just wasn't my idea. They said ok and took my ideas back and provided me with a detailed quote based on what I wanted.
2. This takes me to the quote which was extremely detailed with estimated costs beside every point that we discussed and then some. It was very easy to understand and made me very comfortable with how my money was going to be spent. Rachel let me know that these are estimates and some expenses might be a bit higher if we makes changes along the way while some might be lower if we don't require as many materials as quoted. All would be updated in the end (subtracting and adding as needed)
3. Pre-reno - once the contract was signed Rachel set up a time to meet me and different stores to pick everything out TOGETHER. This was huge because she knows what works and what doesn't, what works within budget and what other options there are that I never would have thought of. If I went out a purchased something myself (sink and faucet, as an example) then it comes off the quote in the end.
4. Reno time - the team that came to my house to do the dirty work was very respectful of that fact that I sometimes work from home and were so good with my young son when he would return from school. They let him participate a little bit and he loves that he got to write his name in our kitchen which will be there forever. I love that it's hidden :)
5. Hit by the reno bug - once things got underway I realized I wanted a few nicer things...of course. Rachel was very helpful and detailed each cost along the way so there were no surprises in the end.
6. Final Result - I am in LOVE!!! My floors look amazing. You can't tell that there was ever nasty popcorn ceiling, i'm in love with my kitchen - so much extra space now with 4 corner cabinets where there none, the trim and caulking is so sleek, etc.
7. Customizations - instead of leaving dead space in my kitchen, the team custom built a floor to ceiling pantry, cute cupboards on either side of my above range microwave and built in fridge with lots of storage above it. Of course this came with costs but it was soooooooo cheap and was discussed beforehand.
8. Tired of reading? I'll stop here as I'm beginning to ramble, but I highly recommend Cadence Construction. The team was great, the execution was flawless and my overall opinion is I'M SO HAPPY.
Now to save for the basement :)
WOW!!! Thank you so much for such an incredible review Cassandra. I must admit, you were very easy to work for and I'm delighted that you love your kitchen again.
Looking forward to working with you again in the future.
Rachael
The best part of this team is their awesome customer service. Rachel is great & really follows through. The whole team was great and our kids loved them. There were np issues with the workmanship. We had some little details that we weren't happy with at the end and the team was responsive to come fix them up.
Thank you Julie, it truly was a pleasure working with you and your family.
Cadence Construction and Design Inc. has a TrustScore™ of 4.1. The average TrustScore™ for other businesses providing similar services in Ajax and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 73 |
Approved | 0 | 73 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | N/A |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Yes |
In Business Since | 2013 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Cadence Construction and Design Inc. has been recognized for their skills and expertise by their peers in the following categories
We have worked with Cadence Construction and Design Inc on many projects. They are one of the best contractors in Durham. Their expertise is above average and Rachael has the best Customer Service mentality you will find in the industry. If you put your project in their hands, you will always receive the best workmanship. We would recommend them to anyone and look forward to working with them again, on further projects.
We can assist you in creating the bathroom you most desire. We know what materials and techniques to use to make your bathroom last for a very long time. Our goal is to create the most inviting space that makes you want to stay those few extra minutes in the shower.
We Strive to create a kitchen that you’ll be so proud to show off and look forward to cooking up some delicious culinary cuisine or game day nachos. Being passionate about creating spaces that are both beautiful and functional is the genuine drive behind what we do.
Your unfinished basement can be a fully functional extension of your home. No longer the vast abyss for storage boxes and old furniture. We can create a cozy family friendly space for you and your loved ones to enjoy for years to come.
Each project is an opportunity for us to create an outdoor oasis you can fall in love with. No matter the size or scope. Your design will be based on your Outdoor Living aspirations, lifestyle, personal taste, and budget.
We strive to elevate our industry’s standards by going above and beyond for our clients. We take pride in our workmanship and in everything we do.
We are not taking on any new projects at this time. We are temporarily closed.
Cadence Construction and Design Inc. was awarded Best of TrustedPros in 2021 for Basement Renovations and Kitchen Renovations in Ajax.
Cadence Construction and Design Inc. was awarded Best of TrustedPros in 2020 for Decks, Flooring, Kitchen Renovations and General Contracting in Ajax.
Cadence Construction and Design Inc. was awarded Best of TrustedPros in 2019 for Basement Renovations, Bathroom Renovations and Kitchen Renovations in Ajax.
Cadence Construction and Design Inc. was awarded Best of TrustedPros in 2018 for Decks, Basement Renovations, Kitchen Renovations and Carpentry in Ajax.
Cadence Construction and Design Inc. was awarded Best of TrustedPros in 2017 for Decks, Kitchen Renovations and General Contracting in Ajax.
Cadence Construction and Design Inc. was awarded Best of TrustedPros in 2016 for Decks, Kitchen Renovations and General Contracting in Ajax.
Main contact(s) | Rachael Burden , Patrick Burden |
Alternate Phone Numbers | 416-835-2207, 416-835-2207 |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | No |
Warranty | We provide a One year workmanship warranty on all our projects. |
Accepts credit cards | No |
Year established | 2013 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Business does not require a trade license |
Insurance information | Contact Cadence Construction and Design Inc. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Cadence Construction and Design Inc. has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum