City appliance service been in business since 1984 and been in appliance service trade in since 1982. We provide in home service to most makes and models of appliances, like washer, dryer, fridge, stove, dishwasher and freezer. We offer 24/7 days service. We have emergency service available on request. We do keep up to date w read more...
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Called this company for service on 3 newer appliances on a Saturday. They said they would try to come out that day but that they may not make it until Monday. I was really not expecting same day service, so I was very impressed but I did say Monday would be fine. When no one showed up Saturday I made arrangements to take the day off work Monday. Well no one came Monday either. I called again and they said they would send someone Tuesday. I could not take another day off work so I advised that only my nanny would be home and that they would need to call me to verify repairs and charge. I received a call Tuesday from the repairman at the house. He informed me that the fridge was out of freon and that he would charge $100 to refill but that if I would have contacted Frigidaire it would have been covered by warranty. Well at this point I had already had to throw away all of my food in the freezer and most in the fridge after waiting for City Appliance for 3 days and I was not in a position to wait any longer so I told him to go ahead and refill the freon. He said the dishwasher needed a new motor. Said he would get a quote. 2 weeks later and no word on that. Had no explanation for the washing machine problems except that the machine was "too old" (it is a 3 year old high efficiency top loading double washer) and that things stop working well when they are old. Would have honestly let this crappy experience go, however just found that they have charged my credit card for $315 - almost 3 times the quoted price. STAY AWAY, this company is unprofessional and CROOKS!!!
This customer made up story,she total to fix and then she paid by her credit card texting me the number,also paid after 3 days,when she found out she can get her fridge repair under warranty,then she complain after 13 after I repair it that I quoted her $120 total when my minimum is $75 service call and $50 for 1/2 hour,which is total to $125 plus get,and she had 3 appliance to check and repair,if you count 1/2 hour each it will be 1abd 1/2 hour .labour will be $150 plus $75 for service call ,total of $225 plus get and parts extra,and we charge her $300 plus get,total of $315.these kind of customer always look for excuses.to not to paid and give bad name,
I called early Saturday morning, and he came when he said he would (that same afternoon). He quickly made a prognosis, had the part that was needed, changed the part, and was polite and personal through the whole experience. He also offered the extra information (when the fridge/freezer would be cold enough to use, what to expect with the motor) so that there would be no surprises after he left. The warranty information for his labor and the parts was shared as well. I would call City Appliance again, and recommend the company to others.
Mohinder answered my late night email and came over the next day to look at our Subzero fridge that was not cold. He was professional and explained the potential issues that could be happening. He did a diagnostics and charged the freon to get us up and running before our party this weekend. Thank you Mohinder, you are our guy for any future issues. Thanks again.
Fridge failed during the night on a Sunday. Called City Appliance and problem was resolved with a replacement part at the estimated cost within 3 hours of call. Courteous professional service by Mr Sagoo turned an urgent situation into a pleasant experience and I highly recommend him.
Refridgerator suddenly stopped cooling, called several companies, was told couldn't fix it today, called another and was referred to City Appliance, called them, was told politely they were swamped due to long weekend, but Mr.Sagoo took my information and was at my home in 3 hours, immediately diagnosed the problem, needed a new part which he had in his vehicle, upfront about cost, was finished in 30 minutes, fridge working! Great and courteous service. Thank you.
Mr. Sagoo arrived within an hour, ascertained the malfunction, gave an estimate and went to work immediately in a professional and highly competent manner. The repair required high skill and experience in a narrow setting. I was impressed by the straightforward, friendly and polite manner of both Mr. Sagoo and his helper, and a willingness to solve the problem without delay.
I came home to find a cold freezer compartment and a warm fridge. When I called City appliance Repair, they came out the same day and fixed it in less than half an hour. Fast service, reasonable price - I would certainly call them again if another appliance needed repairs
City Appliance and Refrigeration Service has a TrustScore™ of 2.9. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 53 |
Approved | 0 | 45 |
Unverified | 0 | 7 |
Suspicious | 0 | 1 |
Overall Rating | 4.1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1985 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Service to all washer, dryer, fridge, stove, dishwasher, freezer. Samsung, LG, Whirlpool, Kitchen Aid, Subzero, GE, Hot Point, Electrolux. Edmonton area and surrounding area. St Albert, Sherwood Park, Mornville, Spruce Grove, Stony Plain and others.
City appliance service been in business since 1984 and been in appliance service trade in since 1982. We provide in home service to most makes and models of appliances, like washer, dryer, fridge, stove, dishwasher and freezer.
We offer 24/7 days service. We have emergency service available on request.
We do keep up to date with new appliances technology with attending manufactures class,our service tech are up to date.
We service most brands like samsung, LG, kenmore, whirlpool, kitchen aid, sub zero, may tag, Amana, inglis, white Westinghouse.
We do all our repair in your home, all parts and labour warranty. We accept visa, MasterCard, intrac, debit, and cash.
Visit our web site and read our reviews on our site and on google. Then call us 7804637733.
We service Edmonton and surrounding areas.
Main contact(s) | Mohinder Sagoo |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | No |
Warranty | No |
Accepts credit cards | Yes |
Year established | 1985 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact City Appliance and Refrigeration Service to request licensing info. |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.