CMC Home Renovation

While the quality of Mike's work was not the issue everything else was! We received a quote from Mike and Cletus in the winter. Admittedly we had some scheduling delays and were not able to move forward with the work immediately. We kept Mike engaged with our delays and when we were finally ready to proceed we confirmed with him that he was still able to do the job and that the original quote (both scope of work and price) were still valid. Mike agreed and started the work. The original estimate of 5 days has taken over 3 months and it is still not completed. We did add to the scope of work while the job was in progress because he ran into a couple of issues and the best way to move forward was to ammend the job. The issue with this though was that the revised price continued to change. We were advised by our contractor that he had made an error in the quote and that he was not making any profit on our job therefore it was not a priority for him. He made it sound like he was doing us a favour by still doing the work but really all he was doing was stringing us along. We finally assigned a deadline to the job as we had rescheduled carpet installation and painters twice. It was at this point that Mike decided to tell us that he needed to subcontract the drywall taping (which was included in the original scope of work) and that if we wanted to have him finish the job it would our responsibility to pay for the subcontractor's services. When advised that this was not acceptable and that we expected him to complete the work for the agreed upon price he broke off communications and has not been heard from since. We had agreed to a payment schedule that paid daily for services rendered but held back the final installment until the job was complete. At the end of it he was ahead on payments and has never completed the job. We have no choice but to turn to the Provincial Court System to recover the additional expenses that we are out of pocket. I would seriously caution anyone looking to contract out the services of this company!

CMC did a great job on our place. We had all doors and trim replaced in our condo. They had to replace the entire door frames first. Right from the beginning they guided us on how the job would have to be done correctly. Quotes were right on, there was nothing misleading. The guys are excellent craftsmen and very fair to deal with. True professionals. We are very satisfied with the work and would have no problem recommending them to anyone.

I simply can not say enough positive comments about CMC. Mike and Cletus were nothing short of fantastic.

Job: I had my old tiles removed and new tiles installed. I also had under cabinet lighting and pot lights installed. I live in a condo so it was of the utmost importance that condo rules and regulations were adhered to.

Quote: The quote was provided to me with days of the initial meeting. This was critical because my job was time sensitive and I was leaving the country. The quote was by far the most detailed quote I have ever seen (I went through 7+ contractor interviews for this job to put it in perspective). I was impressed with Mike and Cletus right from the start.

Result: The quote was spot on. I never once felt like I should expect "additional" or "surprise" charges. They were clean and took care of all my belongings during the renovation. The job is immaculate. I am so pleased with the quality of workmanship. It is also easy to see how much pride they take in their work - I was not just another job to them - and they made sure I was 100% satisfied with the work they performed. They even made suggestions to improve the look of the design I had in my head. I'm so glad they did because it looks even better than I had imagined.

Both gentleman showed a very high level of professionalism. I have already hired them again for more work. I recommend these gents without any reservation.