Cogan Contractors Inc.

I had Cogan Contractors extend and replace an existing cantilevered deck. They had to replace a rotted joist, tear the old one down and build the new one. The workmanship was excellent and they were so courteous, polite and Alan kept me informed all through the project. They also did a great job of cleaning up. I made changes part way through and Alan kept with his original quote. It was an extremely positive experience from the initial contact to the completion of the job. I am ecstatic and I highly recommend this company. He is honest, accommodating and and excellent tradesman. I am having him back to do further work.

Thanks Alan and your crew for giving me a beautiful deck.

Alan and his crew are amazing people. The fence that they built for us is unreal! This is the second time I have used Cogan Contractors and it will not be my last. I really appreciate how great Alan is with communication. He responds same day to inquiries and questions which I've never experienced before with other trades. Cogan Contractors is super thorough with each of their jobs and really spends the time to ensure that each of their projects is fantastic. They really believe in the importance of a quality job and really take pride in what they do (which doesn't go unnoticed!!) . When they put up our fence everything down to the last detail was thought of (they put a beautiful decorative insert inside the gate, hauled away all the dirt from the post holes that they dug and even cleaned up tiny little dirt pieces that landed on the lawn after!)

If you're looking for quality workmanship, respectful communication, very fair pricing, on time completion, and a finished project that's unreal then don't hesitate in hiring Cogan Contractors.

Great service, great finish, they built the deck to the high standard that I wanted, I showed them what I wanted and I got it all and more. I was at work when it was been built and was happy to come home and see the great work done and NOT come home to a nightmare situation, highly recommend this company and will get their service back for any future projects, also does a great job of cleaning up any left over materials.

Amazing professional work. In two days our back yard was transformed into a welcoming, comfortable space that was usable immediately. The crew was respectful, engaging and did a thorough clean-up.

Cogan Contractors replaced our existing fence with a solid, well constructed, attractive new fence. They were able to modify the structure to accommodate a tree trunk. This and other adaptations needed because of site issues were fully discussed with us prior to the changes being made. The work site was kept tidy and fully cleaned up on completion of the work. The job was completed on time and on budget. We would have no hesitation in hiring Cogan for additional projects.

I am very happy with the results. The deck that was replaced was unusual in that it was cantilevered on the floor joists from the house. They had to deal with rot on the existing joists and had to insert new joists inside of the wall of the home. The work was excellent and they where on time, within budget and very courteous.

A great experience from start to finish. Alan and his crew worked quickly and with an eye for detail. They demolished and removed the previous fence and built a new fence on site very rapidly. We are very pleased with how the fence looks and our neighbors have commented on how nice the fence is and how quickly it went up. We hope to have Alan build a deck and patio area for us in the coming months.

We are very happy with our fence that Alan and his team did for us! We recommend him to anyone that is looking to get their fence done!

Alan and his crew did a great job with our fence. They were efficient and built a fence just as we had envisioned. They left the job site tidy when they were done. Alan was a pleasure to deal with. He was prompt with his responses and very transparent about costs. The cost ended up being more than initially quoted because of the amount of hedge removal required. We would definitely recommend him and his team!

Alan was contracted to build a 72’x6’ wood fence and 10’x6’ wood gate. Fence was to include a metal support post to carry 10’ gate, stable drop pin, locking latch and retractable wheels. He told me this job would be easy and without problems.

Quality of work 2/5 – Alan failed at planning and executing this job successfully which resulted in a poor and unsatisfactory product. The pictures are evident and self-explanatory.

The gate would be used daily as it’s the only entrance to the garage in the back of the home. A metal post was supposed to be used to support the 10’x6’ wood gate. He instead attached the gate to the inside of the 4x6 fence post. The metal clamp-in frame he used cannot withstand the weight of the gate and has sagged. There is a 5 inch vertical gap from fence post to gate and instead of using the proper wheel and the gate drop pin, he carved a hole into my concrete driveway to hold the wheel in place which doesn't line up due to sagging.

When he strung the line for the fence posts, an area of concrete would have been in the way of the last post, so instead of consulting with me, he made the decision to move forward and placed the posts onto my neighbour’s property. When I returned home from work, I was met by my neighbour with measuring tape in hand and not very happy. The 1 inch custom strips are untreated, bowing and lifting and will no doubt begin to rot.

Timeliness 2/5 - Deviation from the job plan and lack of communication set this project back. Time was lost when Alan did not comply with the Real Property Report (RPR) and placed the fence posts 6 inches from the property line onto my neighbour’s property.

Cleanliness 4/5 – Things were cleaned up nicely except for a few items. My wheel barrel was left full of wood dust, a garbage bag of empty concrete bags, and the gate drop pin that was supposed to be used on the gate were left behind.

Budget 1/5 – Over budget due to the costs of another contractor coming in to construct a total re-do of the entire gate as Alan said he could not provide what was originally promised.

Communication 1/5 - Alan did not take direction well or communicate effectively. He did not comply with our contract and overlooked what was agreed upon.

Courteous 1/5 – He was a no-show to our scheduled meeting to discuss these issues. He had no regard for my time and was extremely unprofessional when I called him on it. He said this was a tiny issue and offered to fix the gate with 3 rollers and new hinges. Bottom line – I was not looking for a quick fix, I was looking to get what was promised and agreed upon as per our contract.

The other quotes I received were estimated competitively. Alan's quote was 17 percent more expensive however I chose him based on the positive reviews here figuring the work would be superb with no headaches. You don't always get what you pay for! (Picture Proof Attached).

UPDATE: I welcomed Alan to proceed with legal action which he has yet to do because he knows his finished product was garbage and he did not comply with our contract. He thought he could use scare tactics and bully me into accepting shoddy work which was bordering on harassment and the police called. His invoice was sent and monies were paid. Bottom line – Pictures don't lie and shoddy work catches up with you eventually!

It is an amazing experience to work with this group. They are incredibly skilled, kind and professional. As a family whose work was affected by the fires in Fort McMurray they were more then accommodating when it came to terms of payment. They are an absolute pleasure to work with and I will be calling them again for any project I am doing in the future. 👍

We have an existing deck that is out of shape and require a complete makeover, after reviewing 4 quotes, we chose Alan based on value and positive reviews. We had some specific design requirements and Alan seemed to understand our needs and confident in accommodating them. During the project, Alan updated us with pictures whenever possible and kept communication whenever needed a decision, this helped us to visualize the final product before its completion. No surprise, the finished deck is exact what we wanted and better. I highly recommend Alan and his crew for your outdoor projects, they are efficient, reasonable priced, and know what they are doing.

Alan and his team built a deck on my new duplex in October, being a new home owner I did not realize the deck was built on the property line and there was no room for the fence. I brought this to Alan's attention and he immediately began to rectify the problem. The attention to customer satisfaction is very impressive.

I would highly recommend Cogan Contractors to anyone.

Best contractor we've ever had. All 3 gentlemen were prompt, hard working, respectful, excellent with out old dog, but above all the workmanship was superior. They use the best of the lumber delivered by a 3rd party. They will go back and exchange any warped or damage lumber and have it replaced with acceptable lumber. The owner Alan, goes through the entire project at the end of the job to ensure everything is perfect. They also did some nice extras for us just because I mentioned a few things. We felt that their pricing is very reasonable. We would recommend this team of professionals to anyone who needs a good contractor. Thank you Alan and your awesome team.

Doug & Kathy R.

Our condominium board hired Cogan Contractors to replace three decks in our complex. From the demolition of my old deck to the finishing of the new deck the crew was very professional and pleasant to deal with. Highly recommend this company.

We strongly advise against hiring this company to complete any project as communication is strongly lacking and the professional manner the owner exhibits is almost on the line of harassing and bullying. We now feel unsafe in our house.

#1 – We had left specified drawings indicating our specifications on the job site as well as via email. At the end of day 1 of the project, we noticed that our drawings were not adhered to. Alan (director and owner) decided to do job differently because he thought it was better. At no time was this communicated to us. But, as the job was 1/2 done, we decided to let it go.

#2 - We asked at the onset if he accepted credit card for payment – he said he did. That was our determining factor on hiring this company as we had another company quote but they did not accept cc. After the job was almost complete, I heard from a previous client that the company does not accept credit cards. As surprised as we were to hear that, we then asked him if this was the case? Alan said he doesn’t take credit cards. We were shocked as this was why we chose this contractor to complete this job.

#3 – After stating there was no other way we could pay. He said there would be a 3% surcharge to use credit card. Again we were shocked as this was not mentioned at any time previous. As well, that 3% surcharge to use credit card is prohibited by MC and VISA. We mentioned this to Alan and he states we should pay for this service. We do not agree as it is prohibited.

#4 – Alan asked us to call him which we did because we had to clear this up and he started to yell at my husband and proceed to call husband names (very strong explicit names which I will not detail here). Alan quit the job (with the deck not 100% complete and the fence posts not touched) and finished the 'conversation' by yelling that he was going to sue me and lien my house. At that point, we no longer felt safe with that company on our property. We asked him to let us know what things he left on our property and we would leave them on the drive way.

#5 - We then asked for an invoice to be sent for work done so we could be done with this matter. After numerous harassing emails from Alan he finally sent an invoice for entire project. We will not pay for entire project as entire project was not completed. We asked him to send a revised invoice for work done so that we can pay. He has refused.

Update - Sadly as issues still unresolved, we decided to pay the full invoice for work not done in order to alleviate the amount of stress this situation has placed on us.

After this horrible experience, we will never go with a small time contractor/company again. After receiving multiple harassing emails from owner, this has left us feeling unsafe in our own house, vulnerable and appalled that a professional would treat his customers like this.

Very pleased with the timely, courteous, professional service we receive. New fence looks great.

Very fast and friendly service. It was a pleasure to deal with Alan and his team.

Alan was a pleasure to work with throughout my entire project. He communicated everything very clearly and stayed true to his initial quote. He arrived on time and clearly provided a timeline for the job. Overall I am very satisfied with the entire process and the work performed & would certainly look at hiring Cogan Contractors again.

In this fast paced world in which we all live, it is a rare occasion that one crosses path with such professionalism and care. Alan and his team are a RARE find and we cannot sing their praises enough. From start to finish, Mr Alan Cogan made the construction process seamless. His work is of high quality and he excels at finishing. I was quite impressed with his pricing and can honestly say that it was quite refreshing to not feel taken advantage of as a customer. Alan was both fair and honest to work with. We highly recommend COGAN CONTRACTING INC and should we have any further construction needs, big or small, Alan is the man for the job!!!

Thank you, Alan!

Bobbi & Todd

CLAY&CUPCAKES INC

We Cogan Contractors recently to build a bar in our basement. We found them to be very honest, trustworthy and very professional at all times. The quality of the work was very good indeed and they went out of their way to please us. I would recommend Cogan Contractors completely to anybody in need of contractors. We are very pleased with the finished project and receiving complimentary comments already from friends.

Was very impressed with the quick response and quality and workmanship by Cogan Contractors. Very professional

I would highly recommend them

I am beyond impressed with Alan's work. I contacted Cogan contractors because I desperately needed some deck repairs and a railing. Alan responded to my inquiry the same day and made it out the same week to complete the job in the busy summer months!! Alan and his helper are super professional and great to work with. The job they did on the deck railing is unreal, after they left my fiancé and I kept looking at it kept saying that we couldn't believe how fantastic it looked. Cogan contractors obviously have a love for the trade as their attention to detail does not go unnoticed! I would hire this company again in a heartbeat and wouldn't even bother contacting anyone else for a quote because Alan's price was very fair. They have my business for life! Next year when I need a fence for my new build I know who I will be calling.

I would be giving them more than 5 stars if possible.

After reviewing different deck builders, we selected Cogan Contractors because we were so impressed with Alan Cogan's customer-service focus and old-fashioned professionalism. It was a pleasure to have Alan and his team at our home, and we couldn't be more pleased with the end result.

Alan quickly responded to our inquiry via TrustedPros and provided us a very reasonable written quote for our project - which never changed even though our deck concept evolved significantly. Alan also made time in his ultra-busy schedule to accommodate our summer-sensitive deck project.

It is refreshing to see a small company with a huge work ethic and a 'whatever it takes' attitude. For example, our deck stairs were substantially altered to better suit our needs and one of Alan's super-courteous staff members, Matt, single-handedly removed about 200 lbs of concrete slag under an old fence post.

Alan Cogan is an honest man and a very talented carpenter whose sole focus is building the dreams of his clients. He is also a very respectful listener and super-engaged project communicator who faithfully delivered every promise to us.

Our family is delighted to offer an unconditionally positive reference to Cogan Contractors for any type of carpentry project, big or small.

Alan and his co-worker appeared within 4 days of my contacting him. I was very pleased with the job and worksite was clean. He's in my speed dial now. Thank you Alan, Very professional.

Alan and his crew really delivered on their promise to build an excellent fence as quick as possible. They were quick, courteous, affordable, professional and skilled. You would not regret getting a quote on your project.

Excellent communication by Alan's team. Good price and excellent job performance

Quick, very good communication and clean.

Our fence was done on time, on budget and it looks excellent. One of the most complicated parts of a fence is getting it straight and level, our fence is perfect.

Thank you very much for doing this.

Full Kitchen Renovations were quoted and scheduled to be completed in 8 Days. Job was completed on time. Good crew, and an accommodating company. Cogan Contractors had no problems changing materials, making decisions mid project, and taking different directions from us during the renovation.

Cogan Contractors was able to make great decisions when it came to flooring materials for our bathroom renovation. We didn't have to worry about anything, and knew the job would be done efficiently with minimum disruption to our customers.

Finally, all remaining small jobs got completed and any items that needed to be altered, or repaired were done promptly and professionally.

We will use Cogan Contractors again.

I have to say Alan did an amazing job of selecting, preparing and installing our walnut live edge mantle.

At first we weren't exactly sure what we wanted or what would work for our living room but Alan pointed out the options and made great suggestions that we agreed with. He also chose an amazing piece of walnut for the mantle that had to be cut to just right to fit into the corner over the fireplace.

The end result is a stunning centerpiece of our living room. I had the guy from Shaw over to fix a problem recently and he remarked how great it looked! I would have no hesitation bringing Alan back to do future work for us.