This Hamilton area roofing contractor is rated 3.9 from 51 reviews with a TrustScore of 2.3. Services offered include roofing, siding and window installation work. Read their reviews, view license and insurance information, and request a quote.
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
John Aaron And Andrew do not care about the homes they destroy.
After only 7 years their poor workmanship is really showing and my roof is leaking.
After sending a very unqualified worker 3 times to try and fix a leak they gave up and voided my warranty on the siding job and blame the siding job for the leak….
Their warranty and workmanship is not worth the paper it is printed on, this company will everything in their power to avoid fixing their terrible work.
Pictures paint a thousand words and these photo show the type of work you can except for John Aaron and Andrew D’s Company.
Tell everyone you know to never you this company!!
My spouse and I (30 years old, working professionals) live in Guelph, we unfortunately went with Daneglo for roof and eavestrough replacement. The work they did on our home was sub par to say the least. Pick any item below and ask yourself if there is a better option out there:
- Major red flag, they left moldy plywood on our roof structure when that was part of the quote to have replaced as it was a health concern. They replaced some boards but obviously tried cutting corners and left old plywood and thought we wouldn’t notice
- Exposed plywood on the exterior and missing flashing, this will cause water damage
- New solar Vents were put in the wrong spots, this is such a simple thing to correct but they didn’t, inefficient and a waste of money
- When the roof was finished they missed an entire row of shingles?? Not sure how that’s even possible
- We had them blow in insulation for our attic space, it looked like a 5yo went crazy with a blower and didn’t know what they were doing, super low spots and high spots, inefficient
- The roofing crew left a huge mess, I expected some cleanup and my own walk around for nails, this was insane though. The completed roof was littered with nails, eaves were full of nails, screws, and scrap shingle pieces, shards of scrap metal from eaves installer (we have kids, there was tiny scrap metal and nails all over our yard)
- Their dump bin sat on our driveway overflowing for an additional week after I kept telling them to pick it up
- Biggest red flag. I emailed them and mentioned a few things needed to be looked at, we even had plans for future business on our windows and doors. So I thought they would fix a few of our concerns. They did nothing, emailed and texted a few times, dragged me along and no responses at all now. Sad, not sure how local companies get away with this
- Finally I emailed their main contact in hopes we could settle, still no response. It’s clear this company does not care.
D'Angelo & Sons sent someone out to fix our flat roof in the pouring rain. I tried to show them where the leak was and they said they didn't need me to show them. The individual went up on the roof slopped down a bit of cement in a couple areas that did not fix the leak and charged me $1,695.00 for what I later found out was $25 worth of cement and 15 minutes of time. When i said the leak still was not fixed, they then said they can do another attempt to fix it for $7,500 + tax but would not warranty or guarantee or they could replace it for $21,480 + HST. Skylar would not return phone calls or emails and when I tried to reach out to Sandro the front desk explained I can email any issues because Sandro doesn't like to be contacted directly. To date I have never received a response.
This company will take your money, not fix your issue, ghost you if you don't spend more money when they try to trick you into a new roof. My roof has now been fixed by a great company in Burlington who knows what customer service is. Get your quotes and do your due diligence. I regret trusting what appeared to be a reputable company with what should have been a simple repair.
6 years after they did the job, still discovering issues… this week found out they did not put a drip edge before applying shingles. 6 years ago complained at the start of the job about the lack of underlayment, dismissed me and did not understand why I was mad about the job… now I am paying for the consequences… cannot even get service on warranty after I called them a year after job!!!!
Hired this company to inspect and repair a newer roof as I had a leak, had them do the work they said was necessary....roof still leaks. Called and reported problem to them, said they would have someone come out, never happened..I understand that mistakes happen, but the mark of a good company would be to correct mistake and repair damage caused by their error.. would definitely say to stay away from this company.
After a violent wind storm we lost shingles on our rental property. We were about to go on vacation and wanted it repaired before the ceiling in our top apartment retained water damage. Within two days the situation had been assessed and on the third day it was repaired. We could go on vacation secure in the knowledge our property would be protected from water damage. Phillip and his associates were quick, and got the job done. It was quality work and they stayed on budget. I appreciate their diligence and respect for our property.
Thank you to Tyler and Phillip. We would highly recommend you to anyone.
Thanks for taking the time to share your great feedback with our company . We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. I will pass the message along to everyone that helped you have a great experience!
They came to fix a water leak on roof which appears only during/after heavy rain. On the first inspection, they were not able to find where the leak was coming from but they suggested to work on two windows (re-flashing and caulking). Just after the job was done on windows I was not able to see if the leak was fixed or even if the windows were the problem (no heavy rain after the fix or water test was done). Once the leak came back, D’Angelo sent the technician again for inspection. Again, he was not able to find where the leak was coming from. I suggested to pour water and finally we found that the leak was coming on the siding (a corner where the roof joint the siding). We were agree that this leak was most likely same as before and he will report to management to proceed. Unfortunately, we could not water test the windows until the leak from the siding area is fixed so at this point I don’t if the windows still leaking or not or even worst maybe that fix was never necessary. Finally, in a phone call with Jamie (sales manager), he told me that he is not wiling to send more people to work in my roof since this time is on the siding and not in the area that they worked before (the windows). In summary, I paid for a job that probably was not necessary, D’Angelo took my money and go away without fixing the problem. Be careful with this people ask for everything in writing specially which warranty/warrant they give and for how long.
RESPONDING TO COMPANY REGARDING ITS ANWER TO THIS REVIEW
If DAngelo say to me that they will perform a job that was estimated for the order of 5000 CAD and they do not take responsibility I would never hire them.
Three months after we came out there to do repairs he contacted us saying he was still having a problem.......
That is not true, I spoke with sales person a couple of weeks after the job was done and I told him that the leak did not shows up with the light rains. DAngelo has forgotten that I was very clear that the leak only shows up with heavy rains. Sale person agrees to give some time and call back if leaks appears. The leak showed up on the first heavy rain 10 months after the repair by DAngelo. So, I called and DAngelo sent technician as agreed with sales person months ago (not because of Dangelo kind of gesture). I can say DAngelo was doing the right thing taking responsibility for the job up to this point when sending technician for re-inspection.
We told him what he needs to do to fix the issue and he did not want to move forward.
Another thing that is not true. After DAngelo sent technician it was suggested to work on the siding. Technician agreed that most likely the leak was always coming from siding area and not from the windows were DAngelo worked initially months ago. So, I called DAngelo to schedule the job on the siding but sales manager was not willing to send personnel to work on the siding. In fact technician did not re-installed the ceiling/attic access door because he was planning to come back on spring. DAngelo rejected to schedule the repair.
Unfortunately there is not much we can do to repair materials this old that were not even installed by our company..... This house is only 6 years old, so materials are not old. In fact neighbours do not have a leak problem with their houses, unfortunately I have it.
Elmer contacted us about a leak. This leak was from a previous company years ago and was most likely leaking due to age as the materials were deteriorating. We offer customers full replacement quotes which comes with a full warranty. As well as repair quotes which do not come with warranties. As we would be attempting to repair materials which are not necessarily 'repairable' but offer a bandaid solution to the issue. Three months after we came out there to do repairs he contacted us saying he was still having a problem. We normally do not send technicians back for work that is not under warranty but we did anyways as a kind gesture. We told him what he needs to do to fix the issue and he did not want to move forward. Unfortunately there is not much we can do to repair materials this old that were not even installed by our company.
****READ THIS BEFORE YOU GET WORK WITH D'Angelo!!****
Let’s start with the basic background. I am a first time home owner and a young female. Earlier this year the home I had just purchased was leaking into my attic and into my spare bedroom. I called a lot of places, but only D’Angelo got back to me. My boss had given them a recommendation so I thought - what could go wrong?
The roof cost me 18K - the house is less than 900 sq feet.
The front eavestroughs cost me an additional 2K
I was quoted with such a high cost due to it being “2-3 days of work”. I was shocked on a Saturday when I stepped out for a couple hours to do some running around, that the roof had been done in this time. As you can see with the front part, it still looked old so I didn’t even know the roof had been done until a conversation with the receptionist at D'Angelo days later - they needed to remove the bin off my lawn had kept blocking them in.
After much arguments back and forth, and even an unsuccessful complaint to the BBB (D’Angelo stands behind their work!) - here I am.
In the photos you can see, the front part is still rotten (apparently this wasn’t included in my quote, I’d love to understand how I was supposed to decipher the parts of a roof when I am not a roofer. D’Angelo is blaming me for not knowing this and thus standing behind their work).
What is absolutely worse is that I have had them out TWICE to fix the eaves and it is no better. I had the work done in the first place due to the water leaking onto my front porch and it being a safety hazard. Well, the second time they came and said the front part that is rotten - this is why it’s still leaking. I brought another roofer in who said they did a terrible job as the water is pooling in this area and thus leaking.
Do NOT use these guys. They took advantage of me and I was left with a 20K bill and STILL a nice little ice hazard in the cold months.
From start to finish it was a total nightmare. the sales person didn't know what they were talking about. Once the work was done the eaves were all leaking from the corners and sloped backwards. Matt in the office just ignored all my calls and emails everyday. then when it came time to fixing the problems nobody ever showed up and when they finally did they never fixed all the issues...it was a nightmare period.
Hi Mike. We're so sorry you didn't have a good experience. We would be happy to discuss this with you. You can reach us at our head office at (905)387-3000 or by emailing us at info@dangeloandsons.com
D'Angelo & Sons Construction Ltd. has a TrustScore™ of 2.3. The average TrustScore™ for other businesses providing similar services in Hamilton and the surrounding areas is 2.6. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 54 |
Approved | 1 | 51 |
Unverified | 0 | 1 |
Suspicious | 0 | 2 |
Overall Rating | 1/5 | 3.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Yes |
In Business Since | 1978 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
D'Angelo & Sons Construction Ltd. has been recognized for their skills and expertise by their peers in the following categories
D'Angelo & Sons Construction is a solid company who provides excellent service from their organized and professional team. Whenever Guest Plumbing and Heating is asked on our job sites for a roofing company we strongly recommend D'Angelo & Sons Construction to our clients.
This Hamilton area roofing contractor is rated 3.9 from 51 reviews with a TrustScore of 2.3. Services offered include roofing, siding and window installation work. Read their reviews, view license and insurance information, and request a quote.
Main contact(s) | Aaron D'Angelo |
Alternate Phone Numbers | 905-333-8500, |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 1978 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Contact D'Angelo & Sons Construction Ltd. to request licensing info. |
Insurance information | Contact D'Angelo & Sons Construction Ltd. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.