This Hamilton area roofing contractor is rated 3.9 from 51 reviews with a TrustScore of 2.3. Services offered include roofing, siding and window installation work. Read their reviews, view license and insurance information, and request a quote.
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I was impressed with the initial projection of professionalism, but it largely ended after the deposit was made (I should have been suspicious when they even had to re-schedule the quote). The quote was the most expensive by far (30% more), but they really sold me on their professionalism and purported customer service so I went with them. So the deposit is made and they schedule my gutter installation for about 10 days later. The installation day comes around (a Thursday) and I get a call around 09:30 saying that the weather was going to turn bad (which it did...the next day) so they would not be coming. Fine, I figured they would come early the following week (Mon or Tuesday) but no I was pushed off a full week. Fine, delays happen and it is a small job so I get it. Well, Thursday rolls around and I am waiting for them to show...08:30....09:00...09:30...10:00...ok I really have to get to work so I call them and they say, oh we can't come today it looks like rain (and fine, it was pretty windy). This is where I start to get irritated; I shouldn't have to be the one calling at 10:00 to find out they are not coming. Fine. They reschedule me for the following Monday, which was a snow storm so I just assumed they would not come so I went to work only to get a call from my wife that they did show up (again, no call...btw the sales person (Frank) made it very clear that the crew calls before they come). The crew had all sorts of questions that, had I known they would actually show up (at a reasonable time... I don't go to work until 9-9:30) I could have been there to answer. So I come home and answer the questions. Finally, it is done! When I get home I have a look at the finer details (e.g., end caps & joints) and come to the conclusion that my 3-year old must have done the work. Sloppy is a kind word to describe it. I try and get a hold of the salesperson (Frank) by phone and email but never do hear back from him; he did however put my complaint through to the crew manager. Well, the crew manager had all sorts of excuses, but ultimately did agree to send someone out. Someone did show up but again without calling so I could be home to point out my concerns. Well, now they made an even bigger mess of the end caps (looked like a dog chewed it). So I try and get a hold of Frank again but no response directly form him, he put me off to Geoff the warranty guy. To Geoff's credit he was good and made no excuses; he just wanted to fix the situation. Long review short, Geoff sent someone out a couple more times to try and fix it. In the end, I assumed I must just have high expectations. Geoff said that I did not (he had all the pictures of the work) but ultimately things were as about as good as they were going to get. He did knock a small amount of the bill, but not nearly enough to get the sour taste out of my mouth. Oh yea, they also left a fair amount of garbage lying around (like 6" spikes from the old gutters). I attached a photo of the 'as good as it is going to get' end caps.
D'Angelo & Sons Construction Ltd. has a TrustScore™ of 2.3. The average TrustScore™ for other businesses providing similar services in Hamilton and the surrounding areas is 2.6. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 54 |
Approved | 1 | 51 |
Unverified | 0 | 1 |
Suspicious | 0 | 2 |
Overall Rating | 1/5 | 3.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Yes |
In Business Since | 1978 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
D'Angelo & Sons Construction Ltd. has been recognized for their skills and expertise by their peers in the following categories
D'Angelo & Sons Construction is a solid company who provides excellent service from their organized and professional team. Whenever Guest Plumbing and Heating is asked on our job sites for a roofing company we strongly recommend D'Angelo & Sons Construction to our clients.
This Hamilton area roofing contractor is rated 3.9 from 51 reviews with a TrustScore of 2.3. Services offered include roofing, siding and window installation work. Read their reviews, view license and insurance information, and request a quote.
Main contact(s) | Aaron D'Angelo |
Alternate Phone Numbers | 905-333-8500, |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 1978 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Contact D'Angelo & Sons Construction Ltd. to request licensing info. |
Insurance information | Contact D'Angelo & Sons Construction Ltd. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.