This Markham area window company is rated 3.8 from 2 reviews. Services offered include window installation work. Read their reviews, ask about license and insurance information, and request a quote.
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NOTE: After writing the following review I was contacted by the owner and he visited my home to address my concerns. A skilled tradesman was sent shortly thereafter to make the repairs I had requested. I now consider this job to be satisfactory.
Fieldstone windows started off great and the windows they installed were well done. They did leave quite a mess in my garden however with bits of metal etc. The doors took an extremely long time to arrive due to COVID which is common and understandable. However, Fieldstone still held on to a large amount of our funds for many months and then expected payment before the job was completed and a quality check occurred. I found this unprofessional. The worst was the state they left the trim around the interior of the door frame. I know plaster is difficult but at least make an attempt to repair or cut the trim to the right size to cover the holes. I called Rose the sales rep and she said "ya, plaster does that". Not the answer I was hoping for. I can't go along with the other excellent reviews unfortunately. I would not recommend. Very overpriced for the service and quality.
I have now had the Strassburger windows from Fieldstone for 8 years and already the trim on every window has cracked where it is attached to the window frame.
The insulation is likely non-existent. The breeze that comes through the window frame of every window can almost blow a candle out.
I tried getting them to come out to my place in the winter (2016/2017) to review the situation, but they stalled in 2017 to the point where it was no longer beneficial to test the windows. They used the excuse they were training a new person.
Now this year when I want to have them out, they doubled the service fee and will charge kilometers. And again they are training a new person.
If they were so sure of their workmanship, they wouldn't be charging this high rate. They only offered a 5 year warranty and for good reason for them.
I would not recommend them at all to do your windows. I included a picture of the trim so that everyone can see how it is separating from the frame. Sorry, I cannot show the candle blowing in the window from the lack of insulation.
Ken the owner called and came out to inspect the previous work and found the insulation had not been properly installed. Within the next business day they had a repair man out to our house. He checked and repaired all the windows that had issues.
The work was done extremely well. All windows are now sealed tight and we no longer have a draft coming in.
Thanks Ken.
Sufficient data is not available to establish a TrustScore for Fieldstone Windows Ltd.. The average TrustScore™ for other businesses providing similar services in Markham and the surrounding areas is 3.4. For detailed information on how TrustScore is calculated, click here to learn more.
Additional services may be offered by this company. Please contact Fieldstone Windows Ltd. to inquire about their full list of services.
This Markham area window company is rated 3.8 from 2 reviews. Services offered include window installation work. Read their reviews, ask about license and insurance information, and request a quote.
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