Overview Saskatoon's Premier Service Plumbing, Heating, & Air Conditioning Company. All work is completed by a Journeyperson Plumber and General Gas Fitter! Gibbon Heating and Air Conditioning provides comprehensive solutions for Saskatoon residents' plumbing, heating and air conditioning needs. We serve residential, commerc read more...
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I had a new Lennox HI-efficient 2-step furnace installed as well as new A/C & hot water heater. Brent provided a quote and the work was completed in a day and a half as was previously discussed. On the 1st day, Brent came to site with his team (Aaron & David), explained the job (discussed options with his team and me particularly of installation of hot water heater as the area was fairly tight to make it all work to code) and removal of old furnace & A/C, etc, and left his team to do the work. Aaron & David were very professional and courteous and did good work which was completed in a timely manner. Upon completion, Aaron and David reviewed the job with me. I would highly recommend Gibbon Heating and Air Conditioning Saskatoon for their professionalism, quality of workmanship, prompt service and price.
Poorest customer service I have ever experienced. Brent, the fellow that we dealt with came across as a good guy. WRONG. Virtually everything he said was misleading. The installers were OK, but left a mess when they were done. Brent was to return the day of the install to inspect the work, DID NOT show. We waited for him but to no avail. When the quote was given he said he would be there the day of the install and 1 week after. Neither happened. We contacted him with our concerns and when he showed up found that the work was not completed. In the meantime he had the job charged to our Visa card with which we paid the deposit. The contract clearly stated that final payment was not due until completion. DO NOT, and I mean DO NOT deal with these people.
Brian,
I am truly sorry that you feel this way about your experience. I will be the first to admit that not everything went as planned, and sometimes that happens. We had discussed a discount and upon giving that discount, I was under the impression that everything was as good as it could be.
The fact that we were swamped, working late hours and dealing with delays on other jobs is not an excuse. It certainly makes things more difficult, and we could have done a better job communicating that with you.
We do not claim to be perfect, but we try to do our best. In this case, we fell short, and for that I apologize.
We do appreciate your business, it means a lot to us. You have my direct number, and if there is anything that I can do to help you our further, please contact me directly.
Thank you.
Brent (owner and operator)
Fast, courteous service. On time with appointments, minimal disruption during installation, accurate cost estimate up front. Installation crew was excellent - answered all my questions and explained clearly. They brought in Sommerfeld Electric crew to do electrical work associated with the installation. Prompt followup shortly after installation to ensure everything was going well and that I was satisfied with the work.
Thank you for the review! At Gibbon we pride ourselves on quality of workmanship at a fair price. Our customers, are customers for life.
Brent
Gibbon Heating & Air Conditioning has a TrustScore™ of 2.1. The average TrustScore™ for other businesses providing similar services in Saskatoon and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 4 |
Approved | 0 | 3 |
Unverified | 0 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1998 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We specialize in Lennox furnaces and air conditioners and will get you setup for hot or cold in no time. As always, we'll come to your home or business to create an accurate quote. Once you sign off, we ensure everything is installed on time and on budget while leaving the work area clean.
We have a great selection of hot water heaters (tank and tankless) for your home or business. Give us a call and we'll be on site in no time to give you an accurate and fair quote. Once you sign off we'll get the permits and have the work done right away.
No plumbing job is too big or too small for the team at Gibbon. Our seasoned staff can help you with anything from a laundry room sink, to a new home build or full renovation. We handled everything from permits to clean-up. You will be 100% satisifed.
BBQ lines, garage heater lines, stove lines, you name it and we can install it for you. Our professional team of plumbers and technicians will set you up with the perfect gas line installation for whatever you need. You will get a quick and accurate quote followed by prompt, clean service.
Through our sister company Bridge City Duct Cleaning, we will make sure that your ducts are cleaned after any furnace work. If you are simply looking for a duct cleaning, give us a call at 306.343.9576 or see our website and email information in our business section here on Trusted Pros.
If you are looking for a floor heating solution we can help. Our professional staff will come to your home and help you decide on the right configuration. You will promptly receive a quote. Our team will then finish the work on time, on budget and leave the work area spotless.
If you are looking for a fireplace we can help. Our professional staff will come to your home and help you decide on the right model and size. You will promptly receive a quote. Our team will then finish the work on time, on budget and leave the work area spotless.
If you need sewer work done, give us a call. Older sewers can cause problems and we know how to fix them.
If you need a water softener or other water treatment, give us a call and we can help.
Overview
Saskatoon's Premier Service Plumbing, Heating, & Air Conditioning Company. All work is completed by a Journeyperson Plumber and General Gas Fitter!
Gibbon Heating and Air Conditioning provides comprehensive solutions for Saskatoon residents' plumbing, heating and air conditioning needs. We serve residential, commercial and industrial clients and offer a quality of service and workmanship that's unmatched in the industry.
Complete Solutions
Gibbon is proud to offer Saskatoon residents the total solution - high quality plumbing, heating and cooling services that are priced competitively. Whether you're interested in garage heaters or a high efficiency furnace, need a boiler repair, gas line or water heater installation, the team of professionally trained and experienced trades people that make up the Gibbon team are ready and waiting to provide you with any of these services and more. Our clients appreciate the fact that they can call just one company for heating, cooling and/or plumbing services, because it takes the guesswork out of finding a reliable service provider.
Only the Highest Quality Products
Just like we stand behind every water heater repair, boiler service or high efficiency furnace installation we perform, Gibbon offers a range of plumbing products, garage heaters, furnaces, water heaters and softener systems that are built to last and known for their efficiency - products you can count on! We sell and install products by leading manufacturers and guarantee our workmanship for all of the services we provide.
Unbeatable Customer Service
At Gibbon, we're committed to ensuring our customers' total satisfaction. Whether you call us for a plumbing repair, to service your furnace or water heater, to install gas lines or garage heaters, you can expect to receive prompt and courteous service. We value your business and show our appreciation by arriving on time, tidying up after ourselves, and treating you and your home or business with respect.
Your Preferred Saskatoon Plumber
Gibbon has been providing the best plumbing services to Saskatoon home owners for almost two decades. Whether it is a bathroom sink, a new home build or a renovation, Gibbon plumbing can help you with it all. We come out and give you an estimate, take care of all plumbing and heating permits, perform a top quality plumbing installation and make sure it is all cleaned up when we leave!
Experience the difference! Call Gibbon Heating and Air Conditioning to fulfill all your plumbing, heating and cooling needs. We respond to calls and requests for estimates quickly.
Main contact(s) | Brent Badrock |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 1998 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Gibbon Heating & Air Conditioning to request licensing info. |
Insurance information | Contact Gibbon Heating & Air Conditioning to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Gibbon Heating & Air Conditioning has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum