At Granite Transformations, we’re experts in commercial and residential redesigns.
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The quality of the work was good I would not say great too many issues with the installer's able to get the product to do the job internally. I can't fault the installers for that but I can fault the company. We were told it would take two weeks to do both jobs it dragged out for a total of 7 months. Our installers would have to leave other jobs to come and do work at our place and vice versa. The wrong backsplash was put in the kitchen when I called and complained to the "program manager" Linda she actually laughed and said too bad that was what was ordered and that's what was going in. They ordered the wrong size handles for the bathroom (which they measured) and I ended up with something I hate it looks tacky but we couldn't open our drawers without them. So at this point I just said whatever I will change it out later. The tub mechanism hasn't worked since January (it was installed in Oct.)
I have been fighting to end since then to get someone to come fix it, still waiting. The kitchen backsplash looks horrible it's got grout caked on to the tiles and some is jagged. I lodged a complaint with the BBB yesterday and was told today the store is closed the phone & emails don't work, I called the HQ in Florida today and that number doesn't work either. So Buyer beware do not get a quote from anyone at this company you will just loose your money and have no way of getting any of it back.
Granite Transformations Ottawa has a TrustScore™ of 1.0. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 1 |
Approved | 0 | 1 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1997 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
At Granite Transformations, we’re experts in commercial and residential redesigns.
Main contact(s) | Tammy Younker |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 1997 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Granite Transformations Ottawa to request licensing info. |
Insurance information | Contact Granite Transformations Ottawa to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.