We are a family owned and operated renovation team that is dedicated to making your house feel like home. Specializing in many things including interior/exterior renovations, mobility renovations and hand-holding the nervous homeowner, we cater to you and your every need. We promise we will always treat you and your home with the respect you des read more...
RenosGroup began operations in 2009 and has received 17 reviews for an overall customer rating of 4.9. The average rating for businesses providing similar services in the Ottawa area is 4.1. Write a review
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4.3
We hired Renos Group to renovate our basement this past summer. When still at the stage of getting estimates and coming up with design options, I was first attracted to Renos Group because of the usability of their website through which I could quickly book an appointment for an estimate.
Though their costs were slightly higher than some of the other contractors we met with, we decided to go with Renos Group for several reasons:
• We liked Keith’s friendly, confident yet easy going attitude.
• We liked the very detailed estimate Keith gave us, clearly outlining both the administrative, labour and material costs as well as the amount of time required for each area/section of the project to be completed
• They were insured and the work was fully guaranteed.
• We appreciated the company’s flexibility in allowing us do some of the work (such as painting) ourselves; to purchase some of the materials ourselves when we could get them at a discount; and to modify our plans a couple of times once the project got underway. All of this helped us to save on costs in the long run.
Once the work began, there were of course some issues that cropped up. At times, some of the workers didn’t turn up as expected and at times reaching Keith was difficult. But, we found most of the crew to be courteous, dedicated, trustworthy and reliable. I had no issues leaving them alone in our home while I attended to other things. One of the workers, Adel, was especially professional, often coming early and not leaving until a particular job was done to his satisfaction, making up for the shortcomings of the others. Despite the minor glitches, the basement was completed pretty much on schedule and Keith provided us with updated quotes whenever some of the plans and choice of materials changed. He would not accept final payment until all of the work was completed to the last detail.
We are very pleased with our final, finished basement and recommend Renos Group for home renovation projects.
Wow the level of detail in this review is outstanding. Thank you very much for taking the time to write it. Adel was very happy to see his name in there :-)
4.7
We have an older home and wanted to change our enclosed kitchen to open concept. From our first meeting, Keith and The RenosGroup team were great to work with. They answered our questions and walked us through the entire process. The quote provided was very detailed, easy to understand and accurate. The final product turned out great and we love our newly renovated kitchen. We definitely recommend the RenosGroup.
Thank you so much for the great review. We loved working on your project. It was great to have a project so close to home......travel time was excellent :-)
5
We hired Renos Group for a major kitchen renovation (design, load bearing wall removal, plumbing, gas, electrical, HVAC, cabinets, counters, main floor flooring and bathroom) after reading positive online reviews. Keith met, then surpassed his 5 star rating. I found Keith, his employees and carefully selected sub-contractors to be professional, personable, easy to work with and accommodating – and the respectful way that Keith treats his employees carries over into the quality of work produced. During the entire process he kept us up to date and on budget. The best part was that Keith handled everything – no renovation headaches or stress for us, definite value for money. Our new kitchen is something we can enjoy for years to come and we would not hesitate to recommend Renos Group.
Wow Maija, we are so appreciative when we get great clients like you. You were such a pleasure to work for and we had some good times with you throughout the renovation. We felt like family while we were there. Thank you for making us feel so welcome and being a great client.
4.7
We hired RenosGroup to fully renovate our kitchen and main floor (living room, dining room). From our first meeting until the end of the project, Keith and his team were courteous, understanding, knowledgeable and professional. They quickly worked to understand our needs and got started right away on creating our design, along with the cost of each particular item. We really appreciated the attention to detail and how Keith took the time at every step to explain the work being done and what the status was. Any additions, subtractions or delay were discussed with us in advance.
RenosGroup quality of work is second to none. They took great care to renovate and install everything to our exact specifications and preferences. We could not be happier with our beautiful new kitchen!
You were fantastic to work with, we appreciated all the good communication back and forth. Thank you very much for the kind words. We look forward to working with you in the future again.
RenosGroup has a TrustScore™ of 4.4. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 2 | 18 |
| Approved | 2 | 17 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 1 |
| Overall Rating | 4.5/5 | 4.9/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information |
N/A
|
| Posted Liability Insurance | Yes |
| Posted Workers Compensation | Not yet provided |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2009 |
| Member of TrustedPros Since | 2014 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Many Ottawa homeowners often overlook one of the most important rooms in the house: the bathroom. Not only is a bathroom meant to be functional, but also stylish. In fact, guests get a little glimpse into your personal life when they visit your home and enter your bathroom. Let us make you shine.
Hiring a professional kitchen renovator is your best bet at keeping your costs down and protecting your home. A professional kitchen renovation company can provide every service you need and will always be prepared for potential obstacles. Let us help you build the kitchen of your dreams.
Basements are just one of the many services we offer. We specialize in creating the perfect basement living space whether it be for a man cave, home theatre, or a family friendly area. Let us help you create your perfect space.
Home additions can make a big, positive impact for your home. They can help provide the necessary space you need whether it be for an extra bedroom, guest suite, storage or living space. Let us help you create the extra space required to make your home more functional and comfortable.
If you have been considering moving to a new home to better accommodate a family member you should reconsider, as it is far easier to work with a renovations expert to customize your current home to meet your mobility needs. Let us help you stay in your home.
We're willing to take on a variety of projects, and even the most difficult ones don't deter us. As experienced general contractors you can trust that your home will be in good hands with our help.
We are a family owned and operated renovation team that is dedicated to making your house feel like home. Specializing in many things including interior/exterior renovations, mobility renovations and hand-holding the nervous homeowner, we cater to you and your every need. We promise we will always treat you and your home with the respect you deserve because we understand that the client comes first. By following this rule we are always kind, courteous, and preform daily clean ups at the end of each day.
We love what we do for a business, as it is truly satisfying to see a beautiful home and happy client at the end of a big project.
| Main contact(s) | Keith Melanson |
| Listed with TrustedPros since: | 2014 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | We offer a 2 year warranty on all our work |
| Accepts credit cards | Yes |
| Year established | 2009 |
| Offers financing | No |
| 24 Hour emergency service | No |
| Legal structure | Incorporated |
| Licensing information | Business does not require a trade license |
| Insurance information | Yes |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
RenosGroup has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum
