2014
We are a family owned and operated renovation team that is dedicated to making your house feel like home. Specializing in residential renovations, mobility renovations and hand-holding the nervous homeowner, we cater to you and your every need. We promise we will always treat you and your home with the respect you deserve because we understand that read more...
RenosGroup began operations in 2009 and has received 21 reviews for an overall customer rating of 4.9. The average rating for businesses providing similar services in the Ottawa area is 4. Write a review
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4.4
Love my new bathrooms. Thank you Keith for the work you did in resolving some issues that came up. Your knowledge and experience and dedication to the client is evident! You have a good team and all very polite and respectful and diligent...no time was wasted! Clean up was done daily and up to what i expected.
Keith provided a detailed written estimate for costs and labour which many of his competitors I am surprised to say do not! Keith made bring toilet placement up to code easy which meant mvong 4 inches. Other contractors made a big deal of it and could not provide estimate of the costs. I made some changes to the scope of the work and the as the job progressed-new drywall ceiling in bathroom, increased amount of tile in main bathroom (which looks very high end),removal of drywall around powder room window and Keith provided estimates on the go. with the cost break downs in the original estimate i could calculate the bottom line increase to the job costs as we went. No surprises. My sister recommended him and she was right-easy to work with and respectful. also a good sense of humour! Keith checked in daily to the site to see how progressing and to resolve any issues. Much appreciated!
What a beautiful review, very detailed and informative. Thank you very much for taking all the time to write out your thoughts and feelings. Thanks again
5
Thank you so much Keith, Mike and the team for all your hard work on the complete finishing of our basement. We needed to have it ready to be rented as soon as possible and you guys really came through. The hardwood flooring and counter tops look great and the design ideas you had worked out amazing. We are both so happy with the work and how stress free you made it. We will definitely be coming to you for any future work on our properties that we need work done. We would recommend this friendly, honest company to anyone that need renovations done around the house. Thanks again guys,
Chris and Lindsay
It was a pleasure working with you and your family. We hope you get lots of good tenants :-)
5
this is a great company.....Keith and his team came in did exactly what they said they would do, Fast and friendly service, our new bathroom looks great... great workmanship!!!. We never had an issues with any mess as they cleaned up every day and most importantly they were on time and stayed on budget! they made the whole process easy!! Great work guys!!
Thank you for being a great client :-) We enjoyed our time working with you.
4.3
We hired Renos Group to renovate our basement this past summer. When still at the stage of getting estimates and coming up with design options, I was first attracted to Renos Group because of the usability of their website through which I could quickly book an appointment for an estimate.
Though their costs were slightly higher than some of the other contractors we met with, we decided to go with Renos Group for several reasons:
• We liked Keith’s friendly, confident yet easy going attitude.
• We liked the very detailed estimate Keith gave us, clearly outlining both the administrative, labour and material costs as well as the amount of time required for each area/section of the project to be completed
• They were insured and the work was fully guaranteed.
• We appreciated the company’s flexibility in allowing us do some of the work (such as painting) ourselves; to purchase some of the materials ourselves when we could get them at a discount; and to modify our plans a couple of times once the project got underway. All of this helped us to save on costs in the long run.
Once the work began, there were of course some issues that cropped up. At times, some of the workers didn’t turn up as expected and at times reaching Keith was difficult. But, we found most of the crew to be courteous, dedicated, trustworthy and reliable. I had no issues leaving them alone in our home while I attended to other things. One of the workers, Adel, was especially professional, often coming early and not leaving until a particular job was done to his satisfaction, making up for the shortcomings of the others. Despite the minor glitches, the basement was completed pretty much on schedule and Keith provided us with updated quotes whenever some of the plans and choice of materials changed. He would not accept final payment until all of the work was completed to the last detail.
We are very pleased with our final, finished basement and recommend Renos Group for home renovation projects.
Wow the level of detail in this review is outstanding. Thank you very much for taking the time to write it. Adel was very happy to see his name in there :-)
RenosGroup has a TrustScore™ of 4.3. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 1 | 21 |
| Approved | 1 | 21 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 4.4/5 | 4.9/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information |
N/A
|
| Posted Liability Insurance | Yes |
| Posted Workers Compensation | Not yet provided |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2009 |
| Member of TrustedPros Since | 2014 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Many Ottawa homeowners often overlook one of the most important rooms in the house: the bathroom. Not only is a bathroom meant to be functional, but also stylish. In fact, guests get a little glimpse into your personal life when they visit your home and enter your bathroom. Let us make you shine.
Hiring a professional kitchen renovator is your best bet at keeping your costs down and protecting your home. A professional kitchen renovation company can provide every service you need and will always be prepared for potential obstacles. Let us help you build the kitchen of your dreams.
Basements are just one of the many services we offer. We specialize in creating the perfect basement living space whether it be for a man cave, home theatre, or a family friendly area. Let us help you create your perfect space.
Home additions can make a big, positive impact for your home. They can help provide the necessary space you need whether it be for an extra bedroom, guest suite, storage or living space. Let us help you create the extra space required to make your home more functional and comfortable.
If you have been considering moving to a new home to better accommodate a family member you should reconsider, as it is far easier to work with a renovations expert to customize your current home to meet your mobility needs. Let us help you stay in your home.
We're willing to take on a variety of projects, and even the most difficult ones don't deter us. As experienced general contractors you can trust that your home will be in good hands with our help.
We are a family owned and operated renovation team that is dedicated to making your house feel like home. Specializing in residential renovations, mobility renovations and hand-holding the nervous homeowner, we cater to you and your every need. We promise we will always treat you and your home with the respect you deserve because we understand that the client comes first. By following this rule we are always kind, courteous, and preform daily clean ups at the end of each day.
We love what we do for a business, as it is truly satisfying to see a beautiful home and happy client at the end of a big project.
RenosGroup was awarded Best of TrustedPros in 2014 for Basement Renovations and General Contracting in Ottawa.
| Main contact(s) | Keith Melanson |
| Listed with TrustedPros since: | 2014 |
| Residential work | Yes |
| Commercial work | No |
| Warranty | We offer a 2 year warranty on all our labour/work |
| Accepts credit cards | Yes |
| Year established | 2009 |
| Offers financing | No |
| 24 Hour emergency service | No |
| Legal structure | Incorporated |
| Licensing information | Business does not require a trade license |
| Insurance information | Yes |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
RenosGroup has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum
