This Kingston area general contractor is rated 5.0 from 10 reviews with a TrustScore of 4.4. Services offered include home improvement, carpentry and basement work. Read their reviews, view license and insurance information, and request a quote.
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John and his team are excellent to work with. Very responsive and do an excellent job. They did a post-construction clean on my daughter's home, which was listed for sale the next day, and it sold immediately. Highly recommend.
We highly recommend Henderson Total Maintenance! John and his talented team exceeded all of our expectations. We hired John and his team to build a 1000sqft legal secondary unit in our basement. This was a big job that required a complete demolition back to the cement walls. The reconstruct included 3 bedrooms, a kitchen, living room, mechanical room and two bathrooms. They worked with my wife’s design to make it exactly how she wanted the space to look. The project team was always so polite and professional and had a can do attitude toward everything that was thrown at them. The owner, John Henderson was always checking in with the team and making sure things were to our satisfaction. There is so much I could add but the proof is in the pictures. Give them a try, you won’t regret it!
Thank you for your kind words, it was great working with you both to realize your vision for your in-law suite.
This is the third project we have used John and his crew for... and couldn't be happier with the results!
They took an unusable portion of the basement, installed a window, and made it into a very functional room, suitable for a storage area. It looks great!
John and Brandon's methodical approach, timeliness and enthusiasm for the project went a long way to making our dream a reality.
Many thanks again, we hope to work with you again soon on another project!
Hi Peter, Again it was our pleasure to help you see your vision for added space through to fruition. It's always fun to work with homeowners who understand what it means to work with professional's in the industry to make sure things are well thought out resulting in expectations being met. We look forward to the next project with you
Thank you
John and his team recently renovated our basement. They made some great suggestions and fixed anything that went wrong. Their communication was great and the end result looks fantastic, we couldn't be happier. They tidied up after every day and were very pleasant to work with. Highly recommend.
Hi Meredith,
Thank you for your kind words, we appreciate it very much. It was wonderful to work with you to bring out the vision you had for a combined space where family could have fun and work could also get done undisturbed.
The crew loves feedback and this will certainly make them very happy, enjoy your new space!
Best regards
John
The basement looks great!
John and all of his employees were wonderful to work with! He communicated the plans very clearly and checked in at each step to make sure we were happy with the work done. He even followed up a week after the work was done to make sure we hadn’t noticed anything.
The work was done on time and on budget. All the workers were respectful of COVID 19 protocol and the fact that we were working from home as well!
We were so impressed with the work that we have already contacted John for another project!
Hi Corey, Thank you for your kind words, the guys will be happy to hear that the work they did was well appreciated.
It was great to work together with you to turn the basement into a beautiful area to play, relax and watch movies in and it was fun working with you.
Best regards
John
Dealing with Henderson Total Maintenance was a great experience. They were all very professional and helpful. The job was completed in a timely manner and we are very happy with the results. We highly recommend Henderson Total Maintenance.
Hi Tom, Thank you for the wonderful words, it was a pleasure to work with you on your deck project.
Best regards,
John
We found this company about a year ago through the Trusted Pros website.
The company owner, John, was very prompt to respond and come out to visit the site.
It was obvious from his questions and ability to understand our needs, that he was very good at what he does. He took his time, got all the information needed, had other company members and sub contractors visit the site, contacted the city for bylaw approval, and worked closely with his designer, all this was done before we got a quote!
The work was completed in a timely manner, co-ordination between sub contractors was near flawless. This was all during the height of the pandemic last year!
We are very happy with the completed project, and will gladly use Henderson again for future work.
Hi Peter,
Thank you for your kind words, it was great to meet you both.
We enjoyed working with you to get your project to fruition the way you wanted it.
On behalf of our staff and sub trades we thank you for your confidence in our firm!
To whom it may concern,
We have just finished our renovation outside of the cottage this past summer which was made possible thanks to John Henderson.
Working with John was a very positive experience. We placed an ad through Trusted Pros and heard back from many companies, however, John left us with a very good impression. His replies were prompt and thorough. We really took a chance as we presently live overseas and didn’t have an opportunity to meet him in person and explain what we really wanted. All our communication was done through email.
John was honest from the start and told us what he could deliver by the date we requested. He understood exactly our needs and concerns. Throughout the various stages of the renovation, John updated us with emails and pictures. It gave us a clear vision of how the project was coming along. It was a joy arriving to the cottage after a long trip and seeing the transformation.
John not only delivered but exceeded our expectations. The quality of his work is superior. His work ethic, attention to detail and professionalism is superb. His staff was professional and easy to communicate with.
Our next project is the deck and we will only be working with John Henderson. His craftsmanship and high standards align with our expectations.
There is only one major regret we have: that we didn’t meet John three years earlier when we started the inside renovations.
Sincerely,
A Campbell
M Shaw
Hi Al,
It was a great pleasure to work with you and Marshall to get everything lined up for the job. We couldn't have done it without the input you both had on this project.
To do it via e-mail was a challenge but it was something we enjoyed doing, we always love a challenge!
Your cottage is a beautiful oasis that is now that much closer to completion.
On behalf of our whole crew, we thank you for the experience!
John
I live in a 130 year old house. Suffice to say there are many surprises when one tries to renovate. If you find yourself in the same situation, give Mr. Henderson a call.
From day one John Henderson took care of business. Initial meetings were focused on design and education. Mr Henderson provided various models at different price points. He also provided various materials and images in order to inspire or explain the overall plan. Like your old high school teachers, Mr. Henderson assigns homework. This ensured we understood and agreed with the final plans. Which also gave us a good idea regarding the budget and undertaking of the project at hand.
He called, and arrived early every time we had an appointment set up. All of his associates were punctual and professional. Mr. Henderson and his crew were highly adaptable and effective whenever we would hit a construction roadblock. He was kind with his time, and that of his associates. Ensuring that any and all of my needs / concerns were fully addressed and taken care of.
I can't tell you how appreciative I am of his time / hard work. These types of projects intimidate me, however he made the experience feel like a breeze. Even when the project was completed he still helps me out with other smaller projects with little or no financial gain to himself. Goes to show you the type of guy he really is. He'll have my business for the next ten years.
Please consider him for any project you may be considering.
Cheers John!
Hi Todd,
I'd like to thank you for the opportunity to work with you, we are humbled by your words but gladdened that we were able to make your experience a pleasant one instead of a worrisome ordeal.
I look forward to working with you again.
Best regards
John and crew
John and his team helped us when we bought a house and commercial building last fall. Fast and efficient, John and team cleaned the mess left in the basement and prepped and painted the house.
Before John came, we were concerned about the living conditions, however now, my kids easily play downstairs and I know they're safe.
John has a great handle on brining people together for a job, large or small. He knows how to get things done.
Hi John, it was a great pleasure to work with you on your project and I am delighted to know your children feel safe when playing downstairs.
I look forward to working with you again in your future projects.
John Henderson
President
Henderson Total Maintenance Ltd. has a TrustScore™ of 4.4. The average TrustScore™ for other businesses providing similar services in Kingston and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 10 |
Approved | 1 | 10 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | N/A |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1992 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Bathroom Renovations, Cabinetry and Millwork, Carpet Cleaning, Carpeting, Closet and Storage, Concrete Work, Decks, Demolition Work, Design Build, Drywalling, Duct Cleaning, Electrical, Excavation Services, Fencing, Fireplaces, Floor Heating, Floor Refinishing, Flooring, Foundation Repairs, Foundations, Framing, Garage Construction, Garage Doors, Gutters, Handyman Services, Heating & Air Conditioning, Home Additions, Home Restoration, Insulation, Kitchen Renovations, Land Clearing, Landscaping, Masonry, Mold Removal, Non Slip Treatments, Painting, Paving, Pest Control, Plastering, Plumbing, Power Washing, Property Maintenance, Roofing, Siding, Stonework, Structural Engineering, Stucco, Tiling, Trash Removal, Tree Services, Waterproofing, Window Cleaning, Windows and Doors
This Kingston area general contractor is rated 5.0 from 10 reviews with a TrustScore of 4.4. Services offered include home improvement, carpentry and basement work. Read their reviews, view license and insurance information, and request a quote.
Henderson Total Maintenance Ltd. was awarded Best of TrustedPros in 2021 for Basement Renovations in Kingston.
Main contact(s) | John Henderson , John Henderson |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | |
Warranty | Guarantees Our commitment to you is creative, quality, client-focused solutions, while respecting your budget and time. Renovating is new to many people, so we strive to clearly explain each step in the renovation process highlighting milestones and presenting realistic transparent budgets all in a friendly down to earth manner. No big egos, just simple respectful everyday language. Our Guarantees are the Piece of Mind You Deserve When renovating with Henderson Total Maintenance Ltd. you get the confidence knowing that we will treat your project like our own, with personalized service and daily site clean-up You will receive: Transparent Realistic Estimates Friendly Service Fully Licensed Liability Insurance Required Permits & Stamps Experienced Skilled Trades WSIB clearance certificates Expert Advice Project Calendar Daily Site Clean Up Team Approach 1-year Warranty on all labor Specified manufacturers warranty on materials |
Accepts credit cards | |
Year established | 1992 |
Offers financing | |
24 Hour emergency service | |
Legal structure | Incorporated |
Licensing information | Business does not require a trade license |
Insurance information | Contact Henderson Total Maintenance Ltd. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Henderson Total Maintenance Ltd. has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum