Henderson Total Maintenance Ltd.

We found this company about a year ago through the Trusted Pros website.

The company owner, John, was very prompt to respond and come out to visit the site.

It was obvious from his questions and ability to understand our needs, that he was very good at what he does. He took his time, got all the information needed, had other company members and sub contractors visit the site, contacted the city for bylaw approval, and worked closely with his designer, all this was done before we got a quote!

The work was completed in a timely manner, co-ordination between sub contractors was near flawless. This was all during the height of the pandemic last year!

We are very happy with the completed project, and will gladly use Henderson again for future work.

To whom it may concern,

We have just finished our renovation outside of the cottage this past summer which was made possible thanks to John Henderson.

Working with John was a very positive experience. We placed an ad through Trusted Pros and heard back from many companies, however, John left us with a very good impression. His replies were prompt and thorough. We really took a chance as we presently live overseas and didn’t have an opportunity to meet him in person and explain what we really wanted. All our communication was done through email.

John was honest from the start and told us what he could deliver by the date we requested. He understood exactly our needs and concerns. Throughout the various stages of the renovation, John updated us with emails and pictures. It gave us a clear vision of how the project was coming along. It was a joy arriving to the cottage after a long trip and seeing the transformation.

John not only delivered but exceeded our expectations. The quality of his work is superior. His work ethic, attention to detail and professionalism is superb. His staff was professional and easy to communicate with.

Our next project is the deck and we will only be working with John Henderson. His craftsmanship and high standards align with our expectations.

There is only one major regret we have: that we didn’t meet John three years earlier when we started the inside renovations.

Sincerely,

A Campbell

M Shaw

I live in a 130 year old house. Suffice to say there are many surprises when one tries to renovate. If you find yourself in the same situation, give Mr. Henderson a call.

From day one John Henderson took care of business. Initial meetings were focused on design and education. Mr Henderson provided various models at different price points. He also provided various materials and images in order to inspire or explain the overall plan. Like your old high school teachers, Mr. Henderson assigns homework. This ensured we understood and agreed with the final plans. Which also gave us a good idea regarding the budget and undertaking of the project at hand.

He called, and arrived early every time we had an appointment set up. All of his associates were punctual and professional. Mr. Henderson and his crew were highly adaptable and effective whenever we would hit a construction roadblock. He was kind with his time, and that of his associates. Ensuring that any and all of my needs / concerns were fully addressed and taken care of.

I can't tell you how appreciative I am of his time / hard work. These types of projects intimidate me, however he made the experience feel like a breeze. Even when the project was completed he still helps me out with other smaller projects with little or no financial gain to himself. Goes to show you the type of guy he really is. He'll have my business for the next ten years.

Please consider him for any project you may be considering.

Cheers John!

John and his team helped us when we bought a house and commercial building last fall. Fast and efficient, John and team cleaned the mess left in the basement and prepped and painted the house.

Before John came, we were concerned about the living conditions, however now, my kids easily play downstairs and I know they're safe.

John has a great handle on brining people together for a job, large or small. He knows how to get things done.