Imperial Stone and Design specialize in projects in order to beautify your Outdoor Living Space.
Terrible! Please do not use these guys. The abandoned my job after they had given me start dates. When called them they never returned my calls and never picked up when they saw my number. They kept raising the price after they had given me a written contract. You will find yourself stranded and having to find another company which will not be easy as most others are booked.
Thank you for your feedback. We appreciate when our customers express their thoughts regarding our client care. This helps us grow and become a better organization.
When we discussed your vision regarding the installation of the whirlpool, the dimensions were not accurate. Upon the arrival of your property after the estimate was provided, you informed us that you wanted a larger whirlpool which in result increased the initial quote we provided. At this time you were uncertain about the final quotation provided.
We are not aggressive with our clients and we wanted you to think it over and hopefully decide to have us build your oasis.
We hope that in future should you decide to move forward with your vision, please consider us as we take pride in our work and ensure the best client care.
Great Service and Awesome job is all I have to say.. we just got our backyard and Porch done. Imperial Stone and Design did an Amazing job. We had to leave town for a family emergency but Rod assured me things would be fine here. He kept me posted all throughout and when we came back- our backyard and Porch were ready :) :)... The project was completed on time and to our satisfaction. The surrounding area was all cleaned up.. Great Job Imperial Stone and Design.
Thank you for such great service. :)
Thank you Su for the review , if there is anything you need please contact me.
Again thank from the Imperial Stone And Design team.
After countless estimates we narrowed our decision to Rod and his crew. He arrived promptly and on time for the estimate (which is always a good sign). He introduced himself and after a quick chat about the Toronto Blue Jays I walked him to the back and introduced him to my wife.
My wife and I both felt extremely comfortable as if we had known him for years, as he was super friendly (in an honest way) and was willing to hear our ideas along with providing some helpful suggestions. We are so glad that we waited and skipped our prior quotes (I’ll give my wife credit where it’s due).
Now to the actual work: We purchased our home in Milton 27 years ago primarily for the large 5 acre lot size. Now that we are recently retired we spend more time outdoors tending to the garden and having our grandkids over. After much deliberation we finally decided to have the outdoors finished including in ground pool and seating area.
Once we had the pool installed and general layout of the backyard in place the stone was installed. The job took roughly 1 week to do, even though I asked many questions (I’m a curious person). His employees had no trouble explaining why/how things are done. I was very impressed with the professionalism and now I can impress my friends with all this extra knowledge.
I will definitely be using Rod again when it’s time to stone my driveway and front entrance. I’m not sure if he reads these reviews but if he does.
Hope you get to enjoy your backyard oasis for many years and we appreciate the kind words.
I will be highly recommending Imperial Stone and Design to anyone that would like to enhance the look of their home.
The entire process was made simple for us. Rod met with my husband and I to understand our needs and to ensure that our vision was going to be met. He took the time explaining the different stone and brick that would be best suitable with the look of our home and the most durable.
After doing some research and meeting with other competitors, we decided to proceed with Imperial Stone and Design. It was the best decision we made. The foreman on sight and crew were amazing and professional! They made the job look effortless to do!
Our home has now been given a breathtaking new look!
Thank you Manuel and Connie it was our pleasure!
Imperial Stone and Design has a TrustScore™ of 3.3. The average TrustScore™ for other businesses providing similar services in Milton and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Services listed by Imperial Stone and Design may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2015|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main contact(s):||Rodney Freitas|
|Listed with TrustedPros since:||2016|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||No|
|Licensing information:||Services listed by Imperial Stone and Design may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Insurance information:||Contact Imperial Stone and Design to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.