When you need top-quality kitchen, bath and custom construction solutions that are designed to meet your budget as well as your needs, contact Kitchen & Bath in Oakville and surrounding areas. If your current kitchen or bath is poorly arranged, out-of- date, or in need of repair, we can help! Our goal is to add value to your home whi read more...
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CONSUMER BEWARE! Extremely dissatisfied with this company and would NEVER recommend them to anyone. What was supposed to be a 6-8 week kitchen project turned into a 7-month incomplete mess and headache. We experienced nothing but shoddy, terrible, and downright laughable quality of product and workmanship - not to mention their incompetent and inept staff. Sort their google reviews by “lowest rating”; everything that these unhappy reviewers went through is 100% true and can be attested by our frustrating experience with Oakville Kitchen & Bath.
The first red flag started with the flooring. The wrong floors were delivered to our house (the boards had numerous noughts/burn marks and were NOT the style we chose), so they sent us to their supplier to pick out a different style. Weeks after, they delivered more boards that were still damaged and NOT the ones we chose. We finally received boards that did not have the marks however the colour was (yet again) wrong; moreover, they slapped on an extra $700 that was not discussed in the estimate. The designer (Sofien) apologized and said he would omit the extra fee. Floor installation was a complete joke, as we saw their workers placing PIECES OF CARDBOARD underneath the floorboards. The finished product was uneven and damaged (see photos). On top of all that, the final cost breakdown still included the extra $700 they said they would omit.
Next was the crown molding. Cracks were completely visible after finishing the ceilings, so we asked them to fix it. After coming in 3 times to fix it, the cracks are still glaringly evident in the cheap caulking they used. When we voiced our frustrations yet again over the phone, Shawn (the project manager) said the cracks were there because our 50-year-old house is “settling”. We hired a separate painting/plastering/ceiling company to finish our living room as we did not trust Oakville Kitchen & Bath. The separate company saw the kitchen ceilings and were completely “shocked and baffled” at the terrible work that was done.
On to the cabinets, which is still a major issue they have yet to fix 7 months later. We pointed out how there were many, many cracks in all the cabinet doors/drawers. Despite our complaints, they still went along and installed them. When asked, they reassured that the cracks were due to “humidity”. One of their workers finally came weeks later and messily patched the cracks with silicon... Lo and behold the cracks were also still visible. We said this was unacceptable and they finally removed the doors and brought them back for repair. All they did was paint over the silicon – as soon as you gently touched the patch-work the area cracked (see photos). Months later and having these doors/drawers sent back and forth FIVE times, they are still the same awful quality.
We really tried to give them a chance, we tried to be patient, but what we went through was ridiculous and beyond aggravation at this point. When the kitchen was “finished” on their end, we had to go around and mark all their mistakes with green tape (see photos). They did fix some of the issues they caused (staircase had quarter inch gaps between the floor and bannister, gaps in the walls, messy jobs on the window sills, etc.) which we appreciated, but it still took months of complaining and frustration to finish. It was bad enough that COVID happened this year but imagine not having access to a kitchen or an eating area for at least 6 months. There are countless of more errors that we could have mentioned in this review but the photos speak for themselves. Do yourself a favour and avoid at all costs!
My partner and I have been searching for good contractors to remodel our kitchen for a few months, when we found upon Hamid and his team. Their dedication and hard work really stood out, compared to our previous experience hiring contractors which was a total nightmare.The day the crew showed up I was a bit nervous, however they came in at 8:30 am sharp as agreed, unpacked, and started working right away. Throughout 5 weeks they've been renovating our kitchen, they were extremely polite and respectful, and their quality of work was nothing short of amazing. After the kitchen was done, we hosted a party and all my friends praised our new kitchen. Two of them actually asked for the contact info of the contractors.I cannot thank Kitchen and Bath enough for this wonderful kitchen, I would hire them again in a heartbeat.
We just completed two projects using Kitchen and Bath and we are thrilled with the results! Marc and his outstanding team built us a beautiful wall-to-wall built in unit with bookcases, cabinets and fireplace mantle and surround, and a gorgeous kitchen with built-in wine bar with wine fridge, wine rack and drawers. The work was done on time and on budget, and design, craftsmanship and installation were all excellent! Thanks to the entire Kitchen and Bath team!
We dealt with Shawn for the complete rebuild and renovation of our kitchen and master bathroom. Despite my doubts (about all contractors, frankly), Shawn truly went above and beyond the level of service I could have ever anticipated. He was responsive, professional, and pleasant to work with. I would definitely recommend working with Kitchen and Bath if you are in the market for any of the services he offers!
Kitchen & Bath Inc has a TrustScore™ of 2.3. The average TrustScore™ for other businesses providing similar services in Oakville and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 5 | 32 |
Approved | 1 | 18 |
Unverified | 4 | 7 |
Suspicious | 0 | 7 |
Overall Rating | 1/5 | 4.1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information |
N/A
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Posted Liability Insurance | Yes |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2011 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Looking for a contractor that has the specialized knowledge necessary to create the kitchen of your dreams? We provide outstanding products and service. Our competitive rates will help to keep you in budget. Contact Kitchen&Bath today to schedule a consultation.
At Kitchen&Bath we can do any repairs or modifications that might be needed to accommodate your remodel. We’ll install cabinets, countertops, flooring and tile as well as paint, patch and texture walls.
When you need top-quality kitchen, bath and custom construction solutions that are designed to meet your budget as well as your needs, contact Kitchen & Bath in Oakville and surrounding areas. If your current kitchen or bath is poorly arranged, out-of- date, or in need of repair, we can help! Our goal is to add value to your home while we increase its comfort and efficiency. Some of the services and products we offer include:
Kitchen Remodelling
Custom Cabinetry
Home Renovations
Bath Remodelling
Sinks
Granite Countertops
Quartz Countertops
Marble Countertops
Vanities
Toilets
Stand Up Showers
Glass Enclosures
Jacuzzis
Main contact(s) | Tiana Jovanovic |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2011 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Business does not require a trade license |
Insurance information | Yes |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.