Kitchen & Bath Inc

DON'T HIRE THIS COMPANY BECAUSE OF THE FOLLOWING:

1. Their A+ rating and BBB accreditation was revoked.

2. The City of Mississauga charged and convicted K&B for not being licensed in Mississauga to perform home renovations and they were fined $10,000.

3. According to a third party engineer, Kitchen & Bath Inc.'s poor workmanship led to a severe flood in my home when installing my fridge.This flood caused $65,248.00 of damage. Certas Direct sent out three letters to Kitchen and bath requesting that they provide the name of their insurance company, and all three letters have been ignored. The outstanding balance was to be paid by the end of May 2019.

CONSUMER BEWARE

I hired Kitchen and Bath Inc. to renovate my kitchen, Laundry and Powder room. They started work on Tuesday August 7, 2018, and what transpired during the next 10 weeks was a comedy of errors!

When you are charged $76,000 for a renovation one would expect top quality workmanship, but this is not the case with Kitchen & Bath Inc. Shoddy job best describes the quality of their workmanship, as can be seen in the attached pictures.

The worst experience by far occurred when a plumber connected the fridge to the waterline on October 17, 2018, and when I woke up on the morning of October 18, 2018 there was a flood, as the waterline had ruptured, and the water damage was severe. My insurance company hired Pario Engineering & Environmental Sciences, an independent third party to determine the cause of the flood. Pario concluded that the flood was a result of improper installation and the incorrect waterline housing being used.

We hired another contractor to finish the incomplete work and to repair and rectify the negligent and deficient work, which was estimated at $13,000 plus HST., plus parts and labor.

I met with the Kitchen & Bath Inc. on November 7, 2018 at my house to notify them that we were terminating the contract because of the flood. Kitchen & Bath Inc. wanted a final payment of $7646.60 for a job that wasn’t completed.

I informed the Kitchen & Bath Inc. that I will need to pay another contractor to finish the work and that we should just part ways.

However, this wasn’t good enough for the Kitchen & Bath. I received an e-mail from Kitchen & Bath stating that there was an outstanding balance of $7,646.60 which was past due and needed to be paid immediately. K&B also mentioned that a Lien for the outstanding balance amount was submitted against our property to secure the funds.

Likewise, the e-mail mentioned that this matter could be resolved without the added heavy legal costs.

I met with a lawyer who did a search on our property and found out that no lien had been registered.

This company deserves a ZERO out of FIVE Star review.

Amazing results.

Thank you Kitchen & Bath Inc for the wonderful job. We absolutely love our new, bright and simply gorgeous kitchen. It has given life a different meaning. We are also very happy for taking your professional advice on what and where the changes in our house needed to be done and we appreciate all that effort your team put in to it.

It was easy working with you all, from choosing the right product to have them all delivered on time and professionally installed.

We also like to thank you for being very understanding and patient with me and my husband throughout the whole process. So many beautiful designs to choose from and we wanted it all. Special Thank you to Miss Tiana for being there for us whenever we had a question and Mr. Shan for his quick response and action.

We definitely recommend your company to all our friends and family and have already received so many compliments on our beautifully renovated home.

I hired Kitchen and bath to install my new kitchen. Excellent service start to finish. Tina was patient, creative and knowledgeable throughout the design process. Amir was a pleasure to work with. Installation team were punctual and efficient. End result was everything we hoped for and more. It’s been 2 years and our kitchen still feels brand new! Highly recommend.

I found Kitchen and Bath crew to be professional, on time and very tidy! It was a pleasure to see the progress of my new bathroom everyday when I got home and not the mess of having had workers through my home all day! I thoroughly enjoyed the whole bathroom renovation process and would absolutely recommend Shahab and Kitchen and Bath Renovations to anyone. Great job, on time and to budget.

We had a great experience working with Kitchen&Bath. Living two hours away from the project, we needed someone we could trust to get the job done in our absence and chose them because Robert (our project manager) listened well, took detailed notes at every meeting, and showed great organization skills. He also had a plumbing background which was vital for the changes we needed at the house. The demo revealed a few problems so the project took longer than expected, but we realized that possibility going in. Rob understood our vision, listened to our ideas, but also didn't hesitate to add his expert advice, helping us to make the right choices and keeping us from making costly mistakes. During the project, we met many of his subs and found them just as friendly and helpful. The whole time we felt a good vibe from Robert’s team and a lot of mutual respect. At the end, everyone worked quickly to get all the little details finished and completed to our liking. No project is without issues but it's how a company deals with those issues that counts the most and we found this to be one of Kitchen&Bath’s strengths.

Overall, the project went smoothly and we attribute it to the constant communication we had with the team and their willingness and desire to create something of quality. We've had nothing but compliments from all who have entered the house. We would definitely work with Kitchen&Bath again.

We recently had a new kitchen and laundry renovated with Kitchen&Bath. Right from the start project manager Robert was understanding of what we wanted to do and was able to provide ideas and solutions, e.g. mounting 2 induction cook tops with ovens underneath to look streamlined.

Other kitchen companies we spoke too either wanted to change our minds, simply did not provide a quote or they did not want to the whole job.

Rob and his team were fantastic to deal with, very friendly and professional. The subcontractors he organised (electrician and Plumber) even praised him and said that compared to others they worked with the quality that Kitchen&Bath provides far exceeds many other companies.

The works completed look great and having replaced a kitchen and laundry that were probably 20 years old it has certainly updated the look and increased the value of our home.

Rob even managed to provide us with a contact where we purchased all our new appliances and got a fantastic price.

All in all, we are extremely happy that we chose Kitchen&Bath for our renovation, everybody who visits the home comments on how good the work looks and ask for the company name.

We are so happy that we are already planning renovation of 2 bathrooms which we are planning to have Rob do when we are ready.

I would recommend that anyone looking at renovating considers using Kitchen&Bath.

Kitchen and bath was hired to renovate our kitchen. There were problems and delays right from the beginning.

You pick out your dream kitchen with the cabinets and sink, only to find out they didn't plan correctly and feel it's okay to change the design without your approval. k&b response: "I want to start by apologizing for the sink oversight. In your new kitchen design we have put lazy susan cabinets in the corners, which made your sink base smaller than your previous one. When the Jaspel sink did not fit in the 30'' sink base, our countertop installers made a suggestion and I went with it without getting your approval. I understand you find this sink unsuitable for your new kitchen."

You discuss how parts of the install should to be completed and come to an agreement. What a disappointment to find out they cut holes in the cabinets and completed the install as originally planned. k&b response: "For me it does not make a difference where they put it as long as its provided."

You expect the hired professionals to use the proper tools and take pride in their work. If you call them out on the quality of work, they refuse to replace the damaged material. They only want to patch everything. kb response: "I agree a professional would know how to use power tools safely!"

Stay away from this company. They will mislead and lie to you every chance they get.

Great company. This is the third project I am doing with Kitchen & Bath. They have always exceeded my expectations.

Just finished a $4 million custom built home in Willowdale and Kitchen & Bath was in charge of custom kitchen cabinetry, custom built in closets, custom built entertainment unit, bar in the basement and all vanities in the bathrooms.

As building house scheduling is an important aspect of the project, the timing was extremely crucial. Kitchen & Bath managed to meet all the deadlines and was very accommodating of everyone else's schedule.

We are saying special thanks to Amir who was very meticulous with all the detailing, Marc with coordinating the crew and meeting all the deadlines and last but not least Sofien for an amazing design.

Kitchen & Bath definitely managed to bring the wow factor to my home. Will definitely work with them on the next project and highly recommend them to anyone who wants a company that goes beyond their means for customer satisfaction.

The project started August 22nd 2017 and to date not one bathroom has been completed. All my sister and myself wanted to get done was to renovated the ensure and the main bathroom. $45,000 + and still nothing. They are not rebuilding the bathroom. If there is anyone out there experiencing this kind of madness please post.

We hired this company to make the cabinets of our kitchen which suffered a fire, we reserved the price on December 2015, unfortunately we could not finish the work with them because the insurance company did not covered the full amount but we were very happy with this company as they were very understanding at all times and they refunded our down payment immediately and completely. We recommend them and hope in the future to do some remodeling with this company.

We hired Kitchen & Bath to renovate our kitchen. The experience we had was great start to finish. All the staff we dealt with were very patient, knowledgeable and courteous. Our project manager ( Sofien) was always there for us until the very last day. Our kitchen looks even better than we had envisioned.

My kitchen needed renovating after two decades of outdated cabinetry and countertops that had stains in them. I called Kitchen and Bath and they were friendly and helpful, and walked me through the whole process so I knew exactly what was happening and where my money was going. It was a great experience, the best I've had in terms of renovating and home improvement. I would definitely call again.

amamzing service. The crew was efficient and did a phenomenal job on my new kitchen cabinets and counters. Thank you for all your help, advice and workmanship.

Wanted to complement the excellent work done by Kitchen and Bath Inc. I found it convenient enough to work with a true one stop shop center for renovations. These guys import, sell and install so really a bargain. Very good quality contractors who are efficient at the installation.