Paragon Homes is one of the region's very few expert Renovation and custom home designers and builders. In effect, all of the homes we build are fully customized to meet our client's needs and budgets. Unlike most custom home builders, we are fully capable of starting from scratch and designing the home of your dreams. And when it comes to b read more...
Maisons Paragon Homes Inc. began operations in 1988 and has received 14 reviews for an overall customer rating of 4.3. The average rating for businesses providing similar services in the Gatineau area is 4.3. Write a review
4.5
4.4
4.2
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4.4
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4.7
Nous avons choisi Paragon pour la construction de notre maison de rêve et nous n'avons aucun regret. Ils ont su nous guider dès le début du projet avec la création des plans, le bon 'timing' pour effectuer le choix des matériaux de finitions et le choix des contracteurs. Le concept de Paragon est unique. Nous sommes auto-constructeur mais nous achetons aussi un kit de qualité supérieur. En effet, la qualité des matériaux utilisés est supérieur à ce qu'on retrouve avec la compétition. Ce concept nous donne de la flexibilité que l'on ne retrouve pas ailleurs.
Frank et Nicole ont su respecter notre budget, et ils nous ont aussi aider à économiser avec les contracteurs. La communication avec eux est excellente, ils sont toujours disponible peu importe l'heure ou la journée.
Notre projet n'est pas encore terminé mais il tire à sa fin et jusqu'à présent nous sommes très satisfaits et notre maison est exactement comme on l'avait imaginée. Merci Frank et Nicole pour l'excellent service!
Chantal B.
The Stand Easy
Cantley
4.3
I would like to share my experience on building a home from scratch with you. I was feeling uncomfortable getting my project started due to no experience in the business of building a new home and no time to oversee all the activities involved. So, I turned to Maisons Paragon Homes for help.
I spent 2 years researching online looking for good contractors to help me build my dream home but none of them gave me that sense of trust. Some of them wanted to charge me for consulting fees which I found strange and their prices added up to a lot higher than my estimate. I picked up the name Maisons Paragon Homes from my search. I spent 2 days learning about what this company offer. One thing that I like was their online estimate calculator. The number that I got from this calculator was in line with my estimate. This was a good indication for me which took me to the next stage.
With careful consideration, I started email communications with Maisons Paragon Homes, and I got a reply the next day from Frank Murray. I also had a few phone conversations with Frank after that. I was impressed by the knowledge Frank had demonstrated to me over the phone about the construction business. As a result, I decided to hire Frank to help me build my home. I used Maisons Paragon Homes for “Architectural Design” and “Construction Project Management Services”. I also bought the Home Package Kit from Paragon Homes because of the R-32 wall insulation system.
Just to be clear, Paragon Homes was only acting as a construction project manager in my case, not a home builder. I am not buying a completely built home from Paragon Homes at a fixed price. I was the custom home builder, a self-builder as I learned this later on during the process. Frank & Nicole went through the whole tendering process and pre-picked the best contractors for me. They always tried to stay within the budget and often would re-negotiate for better prices for me. This had saved me some money. One thing that I really like was, during the entire building process, they acted like they were building their own home. Judging based on that, I knew I had hired the right person for the job.
My house was built on a high hill and it’s about 100 km out of town. Well, it was referred to as a mountain by most contractors. Due to that, I was charged a much higher price for everything. We had to prepare special plateau here and there at high cost to enable the truck to get up there to do the work. My site was full of sand/rocks and every time it rained, it washed away a lot of the sand. Erosions occurred all over the place which required repair and drove up the price of building. It went over the budget by quite a bit but that had nothing to do with Maisons Paragon Homes. I guess I can blame it on the site, price of materials, labour cost and the local laws for driving the cost of the project up. However, it would have cost me more money if I managed this project myself.
A project once I thought was impossible, now has become a reality for me and my family. Without the help of Maisons Paragon Homes, this dream home would have never been realized. Even though we had many issues to deal with during the building process, many disagreements and many delays, we managed to come out of it with a beautiful home. As for that, I would like to thank Frank & Nicole for sticking with me all the way through to the end, and for their patience and professionalism in dealing with many issues. I am very happy with the quality of my home, structure and appearance wise. My family is looking forward to spending our first winter in this home this year.
If you are in search for somebody to help you with your project, I recommend you touch base with Maisons Paragon Homes.
Saly Leak, CEng, MIET
Lanark Highlands, Ontario
Thank you so much Mr. Leak for this review. It was a great experience working with you and your family.
5
May 30, 2017
After over two years of research on building our new custom home, we chose to go with Paragon Homes.
Such a big project comes with a lot of challenges and financial consideration. Frank Murray from Paragon Homes ‘the owner’ took our dream and idea and made it possible.
Paragon took charge of our design, custom plan including all of the engineering on the structure, the mechanical engineering and all of the other aspect of the design of our new custom home.
With Paragon Homes management systems and tendering process, we did save big time on the total construction cost. Frank was also on site every day managing and supervising all the trades and vendors and ensuring quality control and all inspections.
We did have some issues with a few trades but Frank took charge and resolved the problems.
We also purchased Paragon Home package kit due to the high efficiency of their system and more specifically the R-32 wall system and the overall quality of the material included in the kit.
We are certainly happy we did as we ended up with a home that will cost very little to run.
Without any hesitation, we would recommend to anyone wishing to build their dream home to Paragon.
Sylvie Lesieur
St-Eustache, Québec
1
Horrible experience! We hired frank murray back in 2013 as we were building our new Bonneville home; we hired His team to manage our new build as I was 6+ months into my pregnancy, we thought (and were promissed) and "key in hand" type of a service... we basically paid him over $20k ++ dor absolutly nothing; we had to continuously follow-up with our trades, our home was supposed to be delivered i. september at the latest; upper level of our home was "ready" only on November 27th... by January 2014 all the post-dated cheques we had given Mr. Murray were cashed however our home was not even close to being finished. I have birth to our son on December 21st and by the first week of January 2014 I was booking cobtractors to complete the jobs they had started and not finished (such as primodial things like a shower...) ... I tried contacting Mr. Murray to no avail; I then sent him a written notice that his work was still not done and that we were vary dissapoi ted with his services; he responded with a formal letter from his lawer basically stating that his portion of the deal was done and to sue him if we were not happy!! Not exactly what we were expecting from a person we gave $20k++ to complete our new home project... we also found out later that Mr. Murray had received "kick-backs" from certain trades he had strongly recommended as reliable ... extremely dissapoiting to say the least... to follow-up to Mr. Murray's response: I presume that this is how Mr.Murray deals with all negative feedback; no accountability what so ever. For the record all our trades completed the work however WE had to schedule/manage them ourselves. We have even called back a few of the trades to complete more jobs for us. We also found out that Mr. murray was trying to bid on jobs for Bonneville instead of discussing deficiencies on our behalf (as he was supposed to). We did not mention in our review that our house had deficiencies DUE to paragon; what we said and stand by is that $20k++ was taken from us for "management" but we did over half of the work and were basically told to get lost when we vocalized our disappointment. We stand bad our review (we would give this company 5 rotten tomatoes if that option was available).
TOTALLY false allegations and situation. This situation was brought on by 2 factors. The first one was caused by Bonneville Home (modular home)where they would not come back on site to finish their deficiencies as too many threats were received by clients. The second one is for the same reason. We cancel our mandate (Construction Management services)as we were receiving concrete threats from clients. The other trades that had to finish the home were also refusing to finish the project for the same reason. We are dealing here with customers that could not be satisfied in the way they were dealing with us and the other trades. As for receiving kick backs I challenge the clients to prove their allegations. Paragon Homes has not obtained its reputation since 1988 by serving our clients this way. This is certainly an unfortunate experience for both ways.
Frank Murray
President, Paragon Homes
Maisons Paragon Homes Inc. has a TrustScore™ of 4.4. The average TrustScore™ for other businesses providing similar services in Gatineau and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 1 | 14 |
| Approved | 1 | 14 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 4.7/5 | 4.3/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information |
Available upon request
|
| Posted Liability Insurance | Available upon request |
| Posted Workers Compensation | Business does not require workers compensation |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 1988 |
| Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Paragon Homes is one of the region's very few expert custom home designers and builders. In effect, all of the homes we build are fully customized to meet our client's needs and budgets. Unlike most custom home builders, we are capable of starting from scratch and designing the home of your dreams.
We are true custom home designers and builders. As you browse through our photo galleries you will notice that no two homes are alike as we design most of our custom homes from scratch for our clients. The result is a unique home that reflects the needs and wishes of our clients to the fullest.
We can design and build your custom home or Renovation to a variety of specifications including green and healthy standards. We are also specialists in many construction systems including insulated concrete forming (ICF) systems and steel and concrete construction.
Paragon Homes is one of the region's very few expert custom home designers and builders. In effect, all of the homes we build are fully customized to meet our client's needs and budgets. Unlike most custom home builders, we are fully capable of starting from scratch and designing the home you wish.
We generally save our clients in the order of 15% to 25%, net of our fees by eliminating the General Contractor. And our process grants you more freedom in shopping for finishes and appliances, controlling your budget, and seeing where your hard earned money is going.
We generally save our clients in the order of 15% to 25%, net of our fees by eliminating the General Contractor. And our process grants you more freedom in shopping for finishes and appliances, controlling your budget, and seeing where your hard earned money is going.
Plans and Design. We can help you with designs and plans for your new custom home design or custom renovation including: Creating custom designs and plans from scratch to meet your exact needs. Working with existing plans or ideas to create a unique design for you.
Custom work of all kind. We can work from a blank sheet of paper, use magazine pictures or photos you've collected or use drawings and sketches.
Paragon Homes is one of the region's very few expert Renovation and custom home designers and builders. In effect, all of the homes we build are fully customized to meet our client's needs and budgets. Unlike most custom home builders, we are fully capable of starting from scratch and designing the home of your dreams. And when it comes to budgeting, planning and building, our proprietary construction project management process ensures you will get the best-built home for the least amount of money.
Our renovation capabilities are broad and include:
- room renovations - kitchens, baths, family rooms and more
- complete basement renovations including insulation, flooring, plumbing, electrical and finishes
- large-scale custom home renovations - from design to completion
- home additions including those requiring engineering and foundation elements
We can design and complete your home renovation or custom home addition - however big or small - in a full turnkey manner to minimize the impact on your quality of life and ensure that your project is on time and on budget. We are experts at large-scale renovations involving structural changes such as foundation additions, additional floors and major remodeling. We handle everything including building mechanicals, plumbing, electrical, heating and ventilation. Our expert staff can guide you through the complete design process and together we can create a renovation that meets your needs.
Paragon Homes is your one stop shop for the design, the plans, construction management or Turn-Key and your custom engineered home package/kit for your new home or cottage.
All of our home packages-kits are available in conventional kit frame construction, hybrid timber frame construction, or log and timber frame.
Since 1988 we have built over 450 homes with our proven cost effective construction project management system or as a turn-Key project. Over 30 years experience.
| Main contact(s) | Frank Murray |
| Alternate Phone Numbers | 819-743-9220, |
| Listed with TrustedPros since: | 2013 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | THE PARAGON HOMES 5-YEAR WARRANTY for your complete peace of mind  The only new home construction warranty available for self-builders in Ontario and Quebec  Finally, a new home warranty that protects self-builders  If you are considering self-building your new home but are concerned about not having a new home warranty to protect you, your worries are over thanks to Paragon Homes.  When you contract with us for your plans, home package and project management service in Ontario and Quebec, we will provide you with a comprehensive 5-year warranty that will give you, the self-builder, increased confidence and peace of mind.  Our warranty is equal to, and better in several cases, than conventional new home warranty programs, and it’s free. There are no hidden enrollment and registration fees—which can sometimes cost up to $1,500 and are buried in the purchase price of a typical new home—or other expenses or inconveniences to deal with.  To the best of our knowledge, we are the only enterprise to offer this type of warranty to self-builders.  How We Can Offer This Warranty?  Our design-build-supply services have been refined and managed for over 25 years by the same individuals that created the original Paragon kit and project management system. As a result, we have such confidence in our products and services that we can offer this warranty to selfbuilders when they contract with us for their plans, home package supply and project management service.  So now, you not only benefit from the savings that Paragon Homes offers via its design, tendering, supply and management services, but you will also get the peace of mind that allows you to proceed with self-building your new home. It’s all part of our package.  What are you waiting for?  Start building and start saving! |
| Accepts credit cards | No |
| Year established | 1988 |
| Offers financing | Yes |
| 24 Hour emergency service | No |
| Legal structure | Incorporated |
| Licensing information | Licensing information available upon request |
| Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Maisons Paragon Homes Inc. has contributed 3 responses to the following questions posted in the 'Ask the Pros' forum
