Mckenzies Waterproofing specializes in repairing cracks, pinholes, interior and exterior waterproofing. We install sump pumps and replace your old weeping tile. We service homes in and around the GTA.
It was my first experience with the McKanzie team, and I must say that I was very impressed with their professionalism to work. Casper and team walk me through the entire process step by step during the assessment. They did their due diligence and were on time as per the schedule to complete the work. After the job was complete, the team took care of the clean-up as well without being asked to do that. Very hardworking and diligent team. I was very pleased with their work and realizing that they offer other services as well, I have now contracted them for another job around the house.
Great work. Please continue to keep client focus in the forefront. That is all you need to be successful.
I just had Mackenzie do our waterproofing and concrete work done a few weeks ago. He saw the job, agreed on the price, wrote up a contract and gave a deposit. The job started on time and with great enthusiasm. His waterproofing was done well. My estimated linear feet was short, therefore we calculated the overage and I paid him in full. The trouble came in when he was asked to waterproof a part of the house that he was shown the very first visit. He said he had to dig deep and we needed excavator (8'), so that was an additional $1000/day. He also agreed to do some minor grading work as he knew about draining water away from the basement. He got an excavator in for that, the propane line was destroyed $655.00, the landscaping wires were destroyed $200, the electrical conduit to the pool was destroyed $800.00. He knew all these lines existed as they came out of the basement that he had just waterproofed. Even then, I said mistakes happen and not to worry.
He then proceeded on to the DISASTEROUS next phase of the contract, the concrete work. The deal was $6380.00 and he took approx. $3000 from me. He poured one concrete pad of 100 sq ft. One post. Dug holes and removed interlocking and when I asked him to complete the job before I would pay him anymore, well he has disappeared!!! Left me with 4 foot deep holes, missing interlocking in about 500 sq feet, dangerous grading....He said he under-estimated the job, so I said I understand but I should get at least my $3000 worth of work and then we can renegotiate or we move on. He doesn't pick up his phone, he does not text. He has left our house in a dangerous state. It will cost be $3000 just to undo his work. Plus the initial leak in the house remains untreated. So after spending say $15000 we have a dangerous house and a still leaking basement.
Don't really write reviews. But need to give credit where credit is due. These guys were professionals, did an excellent job fixing up our house. They also provided us with series of photographs to show what work exactly has been done (and where). Very pleased with this company. Highly recommend them for Vaughan folks!
Professional. Quality. Honest. I had the owner of McKenzie's Waterproofing come to my house and I watched the process of waterproofing from beginning to end. I quickly grew an appreciation for the hard work and attention to detail required to do the job right. The company took no short cuts, and provided me with top quality materials and expertly applied the waterproofing. It left me no doubt that I was getting value for the money. And it gave me peace of mind that my home was properly protected for years to come. Very reasonable cost. Truly a professional you can trust. They take picts of the whole process so you can see for yourself. Adds value to any home. I would recommend this company without any reservations in the Toronto or GTA area.
McKenzie Waterproofing has a TrustScore™ of 3.3. The average TrustScore™ for other businesses providing similar services in Toronto and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2007|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main contact(s):||Casberth Mckenzie|
|Alternate Phone Numbers:||647-978-1376|
|Listed with TrustedPros since:||2016|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||Yes|
|Licensing information:||Contact McKenzie Waterproofing to request licensing info.|
|Insurance information:||Contact McKenzie Waterproofing to request insurance details.|
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