We at Muskoka install Wood Fencing, Chain Link Fencing, Wrought Iron Fencing & Custom Wood Decks using Canadian materials. We take pride in our quality materials & professional workmanship. We also specialize in home renovations, basements, wood flooring, tiling, carpet, drywall, paint & primer, and finish carpentry. read more...
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Michael Sorrenti of Muskoka Wood Decks and Fencing was hired by my husband and I to build a deck and install fencing. The deck was completed last fall, and at that time, we had given Michael MORE than the price of the deck as a deposit. We were told by Michael that we did not require a city permit due to the size (we found out later from an inspector we did need one, and there were MANY deficiencies in the deck, on top of a fine to be paid for not getting a permit). Due to city restrictions the fence installation had to be put on hold. After repeated attempts to get Michael to tend to the deck deficiencies, we were forced to hire another contractor to do so. We cancelled the fence installation, and asked Michael for our remaining deposit back. After promises from Michael to return our money, repeated telephone calls, emails, and letters we still do not have our money, and we are told the business is CLOSED. I do NOT recommend dealing with this person or this company. Workmanship and integrity are huge issues here.
This customer is in breech of contract and is being resolved in court. Customer will be paid amount originally offered $2151.00 by May 4th 2016, customer needs to read our policy we are not responsible for any permits we provide service only, customer is responsible for all permits posted on our web site. Customer needs to remove this complaint once paid out off court.
Settlement agreement done March 4th 2016.
Customer was paid by bank draft on May 8th 2016. This matter is now resolved customer will have trusted pros remove their review
The crew was pleasant. It took them along time to finish. Did front step and walkway. Not pleased with workmanship. Some stones are broken step looks unfinished. Deck has 4 boards major splits. Tried to glue I of the splits. Rail has had major split. Solar light broken. Was contacted and was told he would come to replace its now 3 weeks. Still waiting. Contact info no longer in place to reach him. Very displeased in the customer service the service was paid in full. I would this fixed.
I am still waiting for a response from this company no where to be found. Should anyone have the contact info please contact me. @ ildiko_bacchus@rogers.com Very upset customer.
We have contacted the customer back in June 2015 and will return in the fall to rectify problems. Pressure treated boards splitting is a common problem with pressure treated spruce. Solar light is broken something we did not due but will be replaced. The deck boards also pressure treated do split and crack which is normal but we will replace the boards. Ildiko if you read this please contact us (705) 792-8760 or email: muskoka@outlook.com
Michael submitted a quote for my fence on handycanadian.com. I went to look at a previous fence job he did and he was given a good reference. I am very happy with the job he did on my fence. He used good quality wood and screws instead of nails to secure the boards. He was reliable, thorough and professional at all times and he cleaned everything up when he finished the job. I would not hesitate to recommend his company. After seeing the work on my fence, my neighbour hired him to install a pergola in his back yard. I need some work done on my front porch and on my cottage and will definitely be asking Michael before anyone else.
I recently had my wood fence repaired by Muskoka Wood decks & Fencing. I was very please that it was done within our time frame and that the quality of the job and materials used was excellent. In fact the workmanship exceeded my expectations. He was very polite and did exactly what he said he was going to do and when he said he was going to do it.
When I asked for a copy of his business licence and proof of insurance coverage it was provided promptly. Communication from Muskoka Wood Decks and Fencing was very clear and concise. It was a pleasure doing business with this company and I wouldn't hesitate to recommend them for hire.
Muskoka Wood Decks & Fencing has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in Innisfil and the surrounding areas is 2.7. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 15 |
Approved | 0 | 14 |
Unverified | 0 | 0 |
Suspicious | 0 | 1 |
Overall Rating | 3.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2010 |
Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Custom designed to customer specs and the Ontario building code. All necessary permits are applied for and we call all locates prior to digging. We can also install or provide you with the correct stain for your deck or fence.
We install and repair Wood Fencing, Chain Link & Wrought iron. We also provide estimates for Insurance companies. All work is done to the Ontario building code. Now providing post hole digging service.
Custom designed and built to code is what we provide for all our customers. Available in Pressure treated lumber or Western Red Cedar.
Complete basement renovations from drawings, wall frame, insulation, sound proofing, wood flooring, drywall, taping, painting, carpet, tile, back splash, plumbing, & electrical, audio, ethernet & digital control panels. All done to customers requirements.
We work with all wood products for Fencing, Decks, Renovations & New Home Construction. We use the new blue boards for framing basements which eliminates molding and moisture. All wood materials are premium canadian lumber products used.
Installing Wood Fencing, Decks and Home Remodeling from baseboard, doors, all trim and hardwood floors. We can provide the following wood materials maple, oak, cedar, pine, cherry, and cork.
We remove repair or install all hardwood & laminate flooring. All products used are manufactured in Canada and come with manufacturer warranty.
Architectural Design, Bathroom Renovations, Carpeting, Caulking, Commercial Renovations, Design Build, Drywalling, Garage Construction, General Contracting, Home Additions, Insulation, Painting, Tiling, Wrought Iron
We at Muskoka install Wood Fencing, Chain Link Fencing, Wrought Iron Fencing & Custom Wood Decks using Canadian materials. We take pride in our quality materials & professional workmanship. We also specialize in home renovations, basements, wood flooring, tiling, carpet, drywall, paint & primer, and finish carpentry.
For a free estimate please contact us (705) 792-8760
Main contact(s) | Frank Marino |
Listed with TrustedPros since: | 2012 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 2010 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Muskoka Wood Decks & Fencing to request licensing info. |
Insurance information | Contact Muskoka Wood Decks & Fencing to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Muskoka Wood Decks & Fencing has contributed 5 responses to the following questions posted in the 'Ask the Pros' forum