North Shore Home Home Services Ltd. is a Greater Vancouver exterior installation company of gutters, siding, fascia boards, fascia cover, gdownpipes, gutter screening, Hardie Board on the exterior of your home, Strata or business. Our building maintenance services include power washing, window cleaning and glass restoration& read more...
We contacted north shore Home services and have our roof and gutters cleaned. We were quoted a price of approx $ 320. We had asked for a written quote, but this was never received, and the workers showed up without us knowing. We had been asked to provide a credit card number to "hold" the job, however we advised that we wanted to pay cash...the next thing our credit card was charged $472.00.
We are very unhappy with the service of this company.
After the torrential downpour last week we found our gutters overflowing and water running down the side of the house. They came out the next day and removed the clogged section and we also had them clean out the rest of the gutters around the house. The 2 gentlemen were very professional and friendly and were able to answer some questions we had about the leaf guard screens. Will be having them back over the summer to install some screens so we don't need to get them cleaned so often and hopefully not run into any more overflowing gutters.
Their quote was for X number of windows. When he arrived he did not have the equipment necessary to do anything on the second floor exterior and borrowed our ladders. The job he was doing was obviously less than their quote called for -- just cold water and a squeegee. We decided not to have him do the lower floor. The chap said that was good because he had another job to go to and wasn't going to be able to finish ours that day anyway. The company had required a Visa card in advance and, although we complained about the quality and incompleteness of the job the charge was processed and subsequent calls were never returned.
I just want to say that North Shore Home Services is a company that I have used before and found them to be extremely helpful to me as I am a senior and find it difficult to get some jobs done on my own. I called them to come and clean my windows inside and out. I had to wait a few days for an appointment because they are usually very busy, but they were there when they said they would be. They moved furniture and flowerpots around for me and did a perfect job on my windows. They left everything clean and put back where they found it. I also liked that they were very friendly with a nice professional attitude. Some of my friends have used them now and they are also happy with the work they have done. Their prices are fair and I especially like that they guarantee their work.
North Shore Home Services Ltd. has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in North Vancouver and the surrounding areas is 2.7. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||1|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1995|
|Member of TrustedPros Since||2011|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
North Shore Home Services Ltd. has received complaints from their suppliers and/or creditors
Complaint: Contracted my building maintenance company to do work for them, the client was happy and now they are refusing to pay thousands of $s. Do NOT use them, they do not deserve your business. buyer beware! don't be taken advantage of like me, stay away!
North Shore Home Home Services Ltd. is a Greater Vancouver exterior installation company of gutters, siding, fascia boards, fascia cover, gdownpipes, gutter screening, Hardie Board on the exterior of your home, Strata or business. Our building maintenance services include power washing, window cleaning and glass restoration, gutter cleaning, gutter repairs, roof cleaning and maintenance, steam cleaning, sand blasting, soft washing, moss removal, and pressure cleaning. We can clean any vinyl, concrete, stucco, stone, tile, or wood surface and remove ugly staining caused by pollution and Mother Nature. We also specialize in removal of rust marks on stone or conrete finishes, and removal of those pesky white everflesence marks that leak out of stone retaining walls and outdoor tile and stone areas.. Our painting and coatings division can seal, caulk, or paint pretty much any surface, including specialty applications like smoke stacks that require ultra heat resistant paints, and outdoor concrete or wood areas.
North Shore Home Services has been in business since 1962, and since 1995 has been owned and operated by Troy Thompson, a North Vancouver resident.
Our service territories have always orginated from the North Shore communities of North Vancouver, West Vancouver, and the Sea to Sky corridor. We also service the communities of the Sunshine Coast, Vancouver, Richmond, Coquitlam, Port Coquitlam, Surrey, White Rock, Delta, Tswassen, Pitt Meadows, Port Moody, Maple Ridge, and Langley.
Our seamless gutter installation and dowpipes come in over 47 colors! We have over 8 profiles that can be made continously. Yes we do gutter repairs, and gutter cleaning. We install seamless gutters in profiles of 4 inch, 5inch, and 6 inch, with 5 inch seamless gutter being the most common for most residential applications. We love installing custom Euro-gutters or half round copper, alluminum and zinc gutters with round downpipes. We can make any custom profile and downpipes. We have retrofitted buildings over 100 years old and matched the exact profile they had when they originally built the building.
No one has warranties like us, and we are only a small handfull of companies that can say we've been around as long as our warranties. Ask us to see our WCB coverage and insurance for your protection! We are the only Lower Mainland company to still carry a smaller 4 inch seamless gutters - great for decks, cabins, or sheds, or even to replace 1 damaged section of gutter on your 50 year old bungalow instead of replacing the whole system. North Shore Home Services also carries a variety of gutter capping and gutter screening including the popular ALUREX and our own Ranger Series NS185 heavy hanger fastening system, with cleanout filter boxes.
All of workers are employees not Sub Contractors, who are Work Safe BC certified for Fall Protection, and Ladder Safety. We also carry a $5 Million Liability policy for your peace of mind. Ask us to see it!
Call us today for a free estimate and a visit to help us solve your exterior installation issues.
Even if you don't choose us - Advice is free!
|Main contact(s):||Troy Thompson , Rene Zavody|
|Listed with TrustedPros since:||2011|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||Yes|
|Licensing information:||Contact North Shore Home Services Ltd. to request licensing info.|
|Insurance information:||Contact North Shore Home Services Ltd. to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
North Shore Home Services Ltd. has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum