Paul's Contracting

I was extremely pleased with the work done by Paul's Contracting. The level of workmanship was excellent. They listened to what I wanted and delivered.

They left the work site clean and tidy.

A quick review on Paul's contracting. During the deep dark days of COVID, my wife and I engaged with Paul to do a renovation on our kitchen. Paul was attentive to detail, very professional, and always made a point to get back to us based on our desired needs in a timely manner. Unfortunately, due to labour shortages on Paul's end during COVID, he was not able to complete our project. We decided to move on to another contractor based on our timelines. Paul did still continue to communicate with us and explain his situation which we were emphatic too. And, he was kind enough to give back the deposit we originally had put down for this project. Therefore, I am extremely confident that Paul is a man of his word and will follow through with whatever desired need you need done.

We were immediately impressed with the detailed booklet put together for us with drawings, materials listings, and a lot of other information. Paul and his team were absolutely fantastic to work with and did a marvelous job. It's always a bit nerve wracking to have unknown people in your home, especially with young children, but we felt completely safe with the team. Whenever there were issues that came up, they told us right away and presented us with the various options. We did most of the shopping for products and the team stayed true to their quote for the work done. Our bathrooms look fantastic and we couldn't be happier with how they turned out.

It was a very long wait to get them here, longer than expected, but I don't believe any longer than with others. It was 5 weeks to finish two bathrooms and a new laundry closet. They didn't come and go to work on other projects at the same time, which we appreciated.

We would highly recommend.

We contacted Paul in October 2021. We had a couple other quotes from other contractors and Paul seemed the most organized. We signed the contract and gave the deposit Nov 15, 2021 with the start date in contract of “TBA” but verbally for mid-Jan. Fast forward almost each month thereafter to me reaching out to Paul asking when we were going to be starting our project (a primary bathroom renovation- including a shower that was leaking and non-functional). He bumped us every couple of months (stating Covid and lack of staff) until we reached August where after several weeks of emailing, calling and texting letting him know we could not wait any longer and we wanted our deposit back. He kept brushing us off, not answering and saying ”he will look into this.” On August 30th, he finally responded to a formal email we wrote up referencing the Consumer Protection Act whereby if work has not commenced within 30 days of contract, consumer is entitled to a refund. He stated he would get our depot back ”by the end of the week.” Fast forward again now to Sept 20th and again he is not responding to our calls and emails. He also seems to have deleted his business information on Google where I (and another poster from months before) had given him 1 star reviews. This is not what a mother of 3 kids wants to deal with. It has been a nightmare working with Paul and I regret the moment I called him for a quote. We have had other contractors in since signing with him. Other contractors have (reasonable) wait times, yes, but not the lack of communication that we’ve experienced with Paul. At this point, we are looking into legal action.

A cautionary tale:

We were very fortunate to have Paul help us with seriously compromised sil plates and foundation supports under our cottage. This work was initially undertaken fall of 2021 by another contractor who did not complete the work and left us with an unsafe cottage in the spring.

We were appreciative that Paul works closely with an engineer to ensure he has expert advice in this kind of situation. In consultation with the engineer (Jason Stradiotto, who had explored our crawl space), Paul designed a plan to keep our cottage from falling away from the foundation until his company could schedule a time to do the complete repair. Impressively Paul installed supports, to take the weight of the cottage off the rotted sil plate and joists.

Paul’s presentation and workmanship were impressive. We now feel we have a safe cottage to share with family and friends.

Make sure you have good references when you hire a contractor.. it was an expensive, unpleasant lesson!

Paul and his staff were excellent to work with on our bathroom renovation. I was offered lots of options and able to purchase my own materials. Decisions on details always included my input, although I often sought their opinions with final decisions left up to me.

I was encouraged to discuss with them any concerns I had along he way.

For the weeks they worked in my house they were respectful, arriving on time and did their best to be the least intrusive as possible. Some extra tasks were built in up front and others, within reason, were added as we went along. I was kept up to date on the changes in the order.

The quality of the workmanship was excellent and we are so happy with the end result.

A great job done by Paul and his team. Very professional and courteous with good communication with updates. We valued their experience and helpful suggestions for improvements to our original plan. We didn’t hesitate to contact Paul for this project as he had previously renovated our master ensuite beyond our expectations.

We recently had Paul's Contracting in to complete a basement Reno for us. From beginning to end it was a pleasure to work with Paul and his team. Paul by far had the most detailed project outline and quote which made me feel confident in what we were getting for our money and also made me feel like I knew where our money was going / that we weren't going to get hit with a bunch of additional costs at the end. Paul also made sure that he knew exactly what we wanted, but also shared his expertise on how we could improve our project vision without necessarily increasing the cost. Paul was very honest with his project completion timeline and once our project started his team was here every day making sure the work got completed. Very happy with the completed project! This is the second major Reno we have had done by Paul's Contracting (full master bath demo/reno previously) and we would have them back again!

I am a little late submitting my review, but we hired Paul and his team to redo our main bathroom in February. Things were pushed back a bit due to supply chain issues but we had no problem with that, things were out of their control. From start to finish, Paul and his team were very professional. Explained in detail everything that was getting done. They did a fantastic job and everything was cleaned up at the end of each day. They always went the extra mile and asked my husband and I, our thoughts and always explained what they were doing the next day. They kept on track and we are very pleased with this company. We will hire them without a doubt for future Reno’s.

Ryan & Kelly from Innisfil

We are very impressed with the quality of work by Paul’s contracting. Paul first gave us a very detailed quote and layout of the bathroom renovation after seeing the space and speaking with us on what we wanted. Paul and his crew worked around our schedule and were very professional, trustworthy and knowledgeable taking the time to make sure all our questions were answered as well as involving us with the layout and design along the way. My husband and I decided to change all faucets and hardware a different colour after the demo had begun and Paul was opened to these changes and made sure we got exactly what we wanted in our bathroom. We are very happy with the results!