We provide a full range of services for our clients, working with engineers as well as building, electrical and plumbing permits when required. Here are a few of our services: Design and build custom bathrooms / kitchens / basements. Curbless walk-in showers with floating heated benches, wall niches, heated shower pans and read more...
Paul's Contracting began operations in 1996 and has received 131 reviews for an overall customer rating of 4.7. The average rating for businesses providing similar services in the Barrie area is 4.7. Write a review
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
Paul Counter and his team were very professional and courteous prior, during and after the job. They are friendly and professional and took off footwear as well as putting down sheets to prevent damage and dirt etc. They also cleaned everything up so it was left nice and tidy. We are very pleased with the service and the job we had done and would not hesitate to hire them for other jobs in the future. We highly recommend Paul’s Contracting.
We have used Paul's Contracting repeatedly on major projects in both our home and cottage. We have found the quality of work to be excellent, and the value for money to be most satisfactory. Communications have been very good, and Paul's team are trustworthy and reliable.
Paul and his team of Chris, Katherine and Wil were absolutely amazing:
Our upstairs was like a loft with an ugly whirlpool bathtub in the middle of the floor, a tiny shower with no privacy, a toilet and sink in a room the size of a closet. We had a closet with no place to hang any clothes. I called Paul to come to our home for his opinion on what could be done. Paul came to our home with a positive attitude and a smile, we threw around a few options and the finished product turned out better than we could ever have expected. This space now has a beautiful full bathroom with an amazing shower and vanity. They fixed some falling walls, painted this huge space and replaced the carpet with a beautiful vinyl flooring. They also did extras that Paul didn't charge for, we were so impressed with how thoughtful he is. The finishes are exquisite and done to perfection. Chris was extremely helpful in choosing tiles, flooring and paint color, we couldn't have done it without him, at the end of each day he would take the time to go over what was done and what they would be working on the next day. Oh! and the ugly tub is gone and we can now hang a ton of clothes in the closet.... Paul and his team listened to our concerns, kept us fully informed and worked with us very closely. I highly recommend Paul and his team, I promise you will not be disappointed.
Paul’s Contracting was hired to convert our master bedroom closet into an ensuite bathroom, provide access to the garage from inside the home, replace flooring in main living area and run a water line for a new fridge.
From the very beginning of our interactions, Paul and his team were respectful, knowledgeable, accommodating and efficient. There were no hidden costs and communication was amazing. We would highly recommend them and will absolutely call them again for future jobs.
I’m writing my review super later because we had a family emergency shortly after they finished the job in February 2019. I had hired Paul and team for 2 bathroom renos two years prior and so when we had an unanticipated kitchen flood that ruined the whole main floor flooring, I knew who I was going to call to put things right. In addition to the flooring we decided to remodel the kitchen and remove and interior wall. Paul’s team again were wonderful. Always offering suggestions to make things better and we were thrilled with the outcome. They made our vision a reality and I loved working with them but hopefully my reno days are over for a while. Thanks again Paul and team.
The work that was done was excellent and we were very happy with on site people and the finished job. Communication was a little difficult at the end of the project, but I will write that off to the added difficulty of working during a pandemic.
Paul and his staff made the whole process of our master ensuite renovation enjoyable. Paul had lots of suggestions on layout, several options for us to consider, provided us with detailed quote for the job and even met us at a local supplier to help select the tile. He gave us all the information we needed. The staff who completed the renovation were professional, courteous and most importantly, did a great job. We’ve very happy with the finished product and we hope to have them back to do another project for us.
We finally did it!! and couldn’t be more pleased. 9 years we pondered this project, can we do it ourself or risk revisiting a contracted kitchen disaster?? We interviewed contractors, Paul’s Contracting kept taking the lead in our checked boxes so confidently we forged ahead. From planning to end result, it was an extremely pleasant experience. Paul is down to earth, very patient and approachable, never any pressure, he listens and makes the entire process like listening to a fine tuned orchestra. He cares about client satisfaction and it clearly shows.
The crew (working in small quarters) worked rhythmically together. Extremely curious and respectful of our space, friendly, very patient with our daily questions. These 3 were all work, Chris (foreman) always having time at the end of the day for a friendly chat, bring us up to speed and explain the tasks for the next day. And Clean!!!
Our end result for two bathrooms was perfect, exactly the look and feel we had eagerly anticipated. Paul and team were also very helpful with design ideas right down to the small details.
When every morning feels like you’re at the spa you know we’re VERY happy customers.
I look forward to our next project, without hesitation, it will be Pauls Contracting doing the job!!
We hired Paul's Contracting back in 2016 to renovate two bathrooms. They did a great job at that time, custom tiled shower, moving plumbing, tiled heated floors, all new fixtures and vanities.
At that time we purchased a steam shower unit from a supplier in Calgary we found independently and asked Paul to install it. IT was complicated, but he did install it and it looked and worked well, for the first few months.
The unit was a constant problem, and kept malfunctioning. The supplier went out of business and after several costly repairs, we gave up. We contacted Paul and asked him to remove it, and build us a custom shower like he had done for our other bathroom.
It took five days from demo to completion of the tiled shower, and it is very well done. The custom glass will take a few weeks, that is done by a glass company, not Paul's construction.
PRO's - very clean, they lay floor coverings, vacuum daily, keep their work area clean and organized. Work is professional and well done. Contract is clear and organized, with Scope, responsibilities and payment schedule. Staff is pleasant and hard working.
CON's - They are super busy, and in demand. You may have to wait a few months for them to start, but they are worth the wait.
Paul and his team were very professional all around. Despite the insanely busy time for them, they were able to fit our small project in. He really took the time to explain the process, give us options (that would save on costs!) and completed the job within the time frame expected. Most importantly, it was done right and we have that peace of mind now. Thanks again, Paul!
A contractor you can trust, that is Paul's Contracting. I recently had a basement renovation completed by Paul's Contracting and I am happy to recommend their services. They are a great contractor starting with Paul and his team's attention to their client and their excellent workmanship. I was impressed with the attention to detail and the extra effort to ensuring a quality finish. First contractor that I have dealt with the does not haggle about extra's, what a relief. I will definitely be using them again.
I had "Paul's Contracting completely gut and renovate 2 bathrooms at my cottage in Innisfil, Ontario. I am very pleased to confirm that the bathrooms are now finished and they are gorgeous. The workmanship is perfect and the crew was a pleasure to work with. I would not hesitate to have them back again for anything in the future.
Thank you Paul.
I appreciate it.
We have had nothing but a positive experience working with Paul’s Contracting. From the planning through to the execution, Paul and his team were a pleasure to deal with. We were provided with itemized, line by line schedules for work. We were told detailed costs up front - and if anything had to change (as with any project), we were presented with options, not handed surprises.
Paul’s team treated our home like their own. Every evening, the work site was organized and tidied. Just because it was a construction site didn’t mean it had to look like one. Thoughtful and conscientious choices were considered throughout the project.
When doing a major renovation, proactive communication and education take a lot of the stress out of the picture. Paul was very careful to ensure that we were made aware of what was going on, providing us small progress reports as well as letting us know what had been done, where money had been spent as well as saved.
With regards to the quality of work, we were wholly impressed. Fine attention to detail and a high level of skill are evident. We are impressed with the pride that each of his team members took in their work.
We highly recommend Paul’s Contracting.
A living nightmare to deal with. They start late, leave early. Accused me of micro managing the project, after I voiced my dismay with regards to the process, which was NOTHING like what he said it would be. A tiny powder room and panelled ceiling took 6 weeks. With 2 people on the job (1 was the assistant) only 1 man working and excuses galore. Mansplaining at it’s worse. I checked this site and went by that....
Thank you for reaching out to us. It is challenging for all involved managing 30+ change order requests, the returning / re-ordered of new tiles as well as manage a complete re-design of the bathroom to address discovered structural load wall issues caused by builders before us. While we supported your changes head-on, I am indeed sorry that you re unhappy. Please feel free to contact me directly should you have questions perhaps around what influenced the work schedule or timelines. I d be happy to explore areas of improvement we can make too!
We can’t say enough good things about Paul’s
Written and verbal communication was business-like and professional throughout the entire bathroom renovation. Chris the tile setter, was pleasant and competent, paying attention to details, making good suggestions, following industry standards as well as ‘going the extra mile’. Even with such an excellent team, Paul stopped by to monitor the progress of the project.
We were very happy with the finished product and highly recommend this company.
We hired Paul and his team to renovate the main bathroom at our cottage located in the Severn area. The bathroom was relatively small and suffered from a very low ceiling.
Paul’s communication throughout the job was terrific. He was also creative in coming up with several options to address the ceiling issue. Once the space was opened up and the availability of specific options to improve the situation was confirmed, we quickly landed on a fix that involved raising the ceiling and reconfiguring storage space above the bathroom.
Paul’s team did great work. We’re very happy with the quality. We now have a much improved bathroom with more headroom, a larger storage space than before and a new and relocated hot water tank.
We had Paul and his amazing team take care of our complete bathroom renovations (2) and some flooring work, as well as some smaller jobs. Well today I was in a panic finding a leak on the upstairs ceiling in our linen closet. I reached out to Paul and he was here in less than an hour. He quickly determined what the issue was, offered his sage advice and took pictures for me so I can pursue getting it fixed with a roofer. All because he CARES and he stands behind ALL of his work. This issue has nothing to do with him or any work done by Paul’s Contracting, yet he was here in a flash to help at least diagnose the problem. I cannot say enough good things about Paul and his incredible team. If you are reading this, trying to find a great contractor to entrust your home to? Look no further. Excellent work. Fair prices- but more importantly a vested interest in caring about his clients long after the work is done. Thanks again Paul ! Cheers
Paul and his crew came into do a bathroom below septic grade from scratch. Right from the beginning Paul was up front and very innovative with ideas for the design. The entire process of this Reno was the best experience we’ve ever had with a contractor. From daily updates on progress to astonishing work every night. Paul and his crew went above and beyond what we imagined would have been done. There were some issues with our plumbing prior to the bathroom that were pointed out to us and Paul came up with quick easy cost effective solutions to help us. They were here every day from start to finish and when they went home; you never knew they were even there the place was always spotless. Pauls honesty and integrity makes their work even better and his crew will be the only contractors coming to do Reno’s in our place again. There is no contractor I would feel more comfortable trusting.
We found Paul and his crew were great to work with. They were friendly and accommodating. The quality of work was fantastic. Paul worked with us on the design and the completed space is just as we thought it would be. Very happy and would not hesitate using them again.
We contracted Paul and his team to fully gut and renovate our 2nd floor main bathroom and our 1st floor powder room, along with a new tile kitchen floor, and repairing some stair squeaking, prior to carpet installation.
Paul was very easy to work with, made great design and product suggestions - and his crew including Chris, and Anders were fantastic. It took longer than anticipated for the bathroom vanities to come in, but that was the only delay for the entire project, and I was updated regularly on their ETA from Paul. The worksites were kept as clean as possible at the end of every day, and I was always kept updated on the progression of each project as they were being completed.
Overall, we are very pleased with final results. The attention to detail and care that was taken by Paul and his crew to create these beautiful new spaces, speaks to the years of experience and commitment to being honest, fair and extremely reliable, as well as exceptionally talented. The fear or renovating has been quelled by the excellent service we received from Paul’s Contracting, and we would absolutely use them again on any future projects !
Paul and his team do incredibly high quality work! We waited 11 years to do a major renovation and are beyond happy with the result. Chris and Andres were amazing and I would absolutely recommend Paul's Contracting to anyone.
We originally got four quotes from four trusted pro contractors. Paul's price was in the middle of the park but impressed me as he seemed very knowledgable and honest. We gave the job to Paul (roughly around $35000).
Paul and his 3 employees exerted a lot of effort in doing a photo quality job. We were very happy with their results. I Think Paul is very knowledgable and the crew worked well as a team. The main body of work was quoted upfront. And Pault stuck to the quote and did a great job.... in a few cases where we added things and there were extras Paul was very accommodating and treated us very fairly. I really think he has an excellent knowledge and so does his crew. in our case there was a lot of plumbing, floor levelling, tiling, drywalling, painting, and A lot of light fixtures involved. In all facets of the job we were more than happy including tidiness timeliness.
From the beginning Paul was super friendly and up front and clearly takes pride in doing a job right and has a team that echos his beliefs and communication. His crew is hard working, clean and we were very comfortable having them in our home every day and they are great with dogs too. Open and flexible to ideas for the renovation and adaptable to changes during the project. Interior design inclusion was helpful for colours and tile. Love our new updated bathroom and would not hesitate to recommend to family and friends!
Paul and his team were well organized and professional. They completed one main bathroom renovation and one ensuite renovation. The ensuite was a complete demo and the new ensuite is amazing. Quality workmanship. Thanks guys.
I had Paul completely replace an old downstairs bathroom with a new bathroom. He was able to accommodate all of my requests and I got exactly what I asked for. I really appreciate the way he sat down with me and listened to what I wanted. He is very easy to talk to and gives very useful information when weighing different choices. After our meeting, he sent me detailed drawings including the exact work that would be completed. This made it very easy to make sure everything was thought out and was going to be done the way I wanted. Paul and his workers were very professional and courteous during the renovation and I look forward to working with them again on the upstairs bathroom. Thanks Paul! Keep up the good work!
We could not be more pleased with the work of Paul's team - Chris, Catherine and Anders. They were prompt, meticulous and kept us informed as the work progressed. Their pleasant personalities and commitment to quality work were most appreciated. The work was done as promised and on time and the work area cleared and cleaned before they left at the end of each visit. Paul dropped in regularly to check on how things were going and to keep us up to date as well. We would highly recommend Paul's Contracting and his staff and will certainly be using them again.
From the beginning of my install to the completion of both my master and main bathroom, I cannot believe how beautiful they both are. Paul and his amazing team were professional, friendly and courteous. He kept me informed throughout the project and were in on time as expected. They exceeded my expectations, as I have had bad contractors in previously. Their attention to detail and little touches were fantastic. They gave me advise when I was indecisive on color choices and little finishes (thanks Tracy and Chris). I loved that nothing was sugar coated and that anything that was found unsafe ie. electric/plumbing was corrected and inspected. I can feel comfortable and safe in such beautiful new bathrooms. I highly recommend this amazing company, and can't wait to start my next project.
It was a pleasure dealing with Paul and his team. Everything was so easy and smooth for us to deal with. Paul and his crew are true professionals and would strongly recommend them.
Thanks again Paul !
Hugh @ Cindy
Paul and his team were extremely professional and proficient. They were organized and cleaned up along the way. All work was problem free and looked great!
We hired Paul to completely gut and renovate our almost 30 year old master bathroom. He listened to what our vision and budget was and presented a plan that fit very well into those parameters. The reno was slated to take 2-3 weeks with an additional wait of a week or two for the shower glass to be installed. The actual reno took a few weeks longer due both to changes in the original plan and materials and personal issues on the part of Paul and his crew. We had leeway in the schedule so it all worked out well. Besides dealing with Paul, we mostly dealt with his lead man Chris who was always professional and easy to work with. We had a few issues arise and they were taken care of promptly and professionally. We would def hire Paul and his team to do another reno for us and can recommend him fully.
Our thanks to Paul and his wonderful crerw they were very professional. They kept us informed regarding progress along the way making sure we new at what stage they were at. Paul made sure that we received an e-mail outlining progress and financial updates We were very pleased with the cleanup and the finished product. Our ceramic floor has brought new life to our home.
We would highly recommend Paul's Contracting.
Larry and Carolyn
We are very pleased with our new bathroom. Paul and his workers were wonderful to work with and kept us informed every step of the way. Paul was very helpful and always got back to me when I had any questions to be answered. He and his team were courteous and easy to talk with. They conducted themselves in a very professional manner. The workmanship was very meticulous. We would definitely use Paul's contracting for other renovations in the future, and will recommend them to friends and family.
Paul and his employees renovated our master bathroom, closet and common bathroom. From the moment we met Paul, he was incredibly helpful. His bathroom design was provided in a visual format to help us 'see' what we would be getting, the contract was incredibly detailed and removed all worry, and his team was polite and supportive through the build process. We were kept in the loop through all stages of the build and had complete design control with help from Paul's designer. We are so impressed with the final results. Thanks Paul for making the renovation process as painless as possible and for the absolute professionalism of your team. We love our new bathrooms and closet and will enjoy them for years to come!
I recently had Paul and his team remove a load bearing wall between my kitchen and living room. Everything from the quoting process, scheduling, and work is absolutely superb. His attention to detail and work executed is second to none. With my project, he had to move many utilities that were in the wall to one small space and he did so impeccably.
I cannot say enough great things about Paul and his team.
He is the only contractor I will use for any future projects!
This is our third renovation with Paul's Contracting. Very professional throughout the whole project. Paul was in constant contact with us and kept us updated as the renovation progressed. Paul and his crew pay attention to detail and are second to none.
Thanks Paul, Chris and Andres.
We were looking to change our master bath. Paul was very knowledgeable and informative and once we decided what we would have done, the work and the items were clearly outlined.
The bathroom looks great.
Paul's fast response to our call saved us from big headaches.
Frozen pipes and shut down furnace at an exterior temperature of -25 Celsius was what Paul responded to. We called him to ask for help and he guided us on the phone on what should we do until his arrival. Paul was at our place within next 15 minutes.
We had the entire house scanned with thermal image camera to ensure there was no potential leak after thawing of the ice.
It is all over now, back to normal with minimum of damage.
Amazingly professional, organized, and trustworthy! Paul promptly contacted me after I requested a quote. The work was discussed and placed into a written contract with AutoCad diagrams that accurately reflected the work I wanted done. Paul communicated with me daily on the progress that was being done. The craftsmanship was outstanding and looks beautiful and functions well. Every day the work site was vacuumed and tidied up. As a single mom, I am extremely choosy as to who I invite into my home and Paul had my full confidence and I highly recommend Paul's Contracting.
Paul and his crew were a pleasure to work with. Professional and always there when they said they would be. Paul was very helpful dealing with our clients. He took the time to advise them of the best lay-out for each room. Using Paul's Contracting for the latest products trends and techniques, is why we would recommend his firm.
We are extremely happy with Paul's full build at our son's home in Barrie. He transformed a laundry room in a 40 yr old semi to a beautiful three pc bathroom. He spells out everything in the contract and there are no suprises. Paul and his crew are very respectful and courteous.
I highly recommend Paul and his employees for the work they did for us. From the planning stages all the way through to completing the job in a timely manner ensuring we were happy with the results.
Initially, Paul provided us with over a half a dozen professional computer drawings of different floor plans. This greatly helped us choose a final plan that reflected what we told him we wanted after our first meeting.
Once the project started Paul and his crew were very professional and courteous. Paul was attentive and patient with any issues we had including some small modifications that we requested as the work progressed.
There were some minor delays during the project but Paul was forthright with us when that occurred. We had some cost overages that weren't anticipated but Paul took time to explain why that occurred (added structural work and venting for bathroom plumbing).
The end result was a bathroom that exceeded our expectations and I have no reservations recommending Paul's Contracting to others for their renovations.
The workman ship on the bathrooms was very good I was pleased with the work that was performed.
Everyone with Paul's Contracting was very nice and friendly with myself and my family.
Paul is very good at what he does and he goes the extra mile to make sure that you are happy with the finished product.
WOW! It was a pleasure working with Paul and his crew (Chris, Anders, Catherine). They were courteous and really respected my time and my home. They worked with me to create two amazing bathrooms that the whole family loves. They made recommendations on finishes and design that improved my original idea. Any additional costs were discussed in advance and I was always provided with options to help keep costs in check. I would definitely recommend them to friends/family and will be calling him again for my next big project.
My husband and I hired Paul's Contracting to finish our basement in our brand new house. The job started in mid April of 2017 and was just completed in mid June. Our basement completion consisted of a full bathroom, flex room and and open space media room. Two massive walk in closets for storage were also included and a regular sized clothing closet. First off, let me preface this by saying that both my husband and I are detail oriented people and we were exceptionally pleased with the quality of work completed in our basement. This was a massive job that required Paul's crew to be on site everyday, Monday to Friday. We were not disappointed in their commitment to this job. We had contact everyday with either Paul or one of his crew, and updates were constant. Adjustments were easily made along the way and any increases to the budget were very clearly laid out so that there were no surprises. The finishes in our basement are meticulous and whenever we requested any additional work be done, the response was always positive and accommodating. Paul's crew were extremely considerate when working in our home; there was absolutely no damage to any walls when supplies were brought into the house and whenever possible, bulky supplies were loaded in via the basement windows They took care to ensure that the work site in the basement was cleaned on a regular basis as well. The project was completed on time and we are exceptionally happy with the final results.
We have thought about doing some renovations in our master ensuite, at some point in the future, and we would not hesitate to hire Paul and his crew again. A very positive experience for such an extensive and potentially stressful job!
An exceptional thorough, quality job. Paul listened and created a space beyond our expectations. An excellent crew who take a lot of pride in their work and treat your home as they would their own. Paul and his team renovated our main floor bathroom and installed a walk in tub, toilet and vanity for my handicapped mother and created an oasis spa for her. This team was flexible, creative and delivered more than we had imagined. It truly is now a peaceful retreat that allows my mother more independence and created a luxury she had been yearning for the past 5 years. I would certainly recommend this team of talented people and will definitely use their services for any further work I do in my home. We are very happy with the work performed.
Paul and Paul's Contracting was a lifesaver for me. I have owned my house for 16 years and noticed soft spots in the flooring under the carpet on the second floor landing, right outside of each bedroom. I did not think much of it at first, but over time the soft spots became gaping holes and dangerous. Also, I was refinancing to do repairs for the house and the appraiser noted the holes in his report. The mortgage company held back some of the funds and gave me a time limit to have the necessary repairs done.
I hired a contractor early December but with the holidays, I understood that they would not get started until the new year. Well January came and went and I still did not have a firm date for the repair. Finally I was given a date of February 28, which, also came and went with no work done. Even though this contractor had my deposit, he had done nothing in over two months.
I called Paul, told him my story and he recognized my anxiety right away,. He listened as I told him that the mortgage company was threatening to call in my loan if I did not have the repairs done right away. He came to see me within 48 hours and within the week he had the job done. I can not express enough how grateful I am to Paul for the wonderful work that he did in such a timely manor with such care and concern for my well being. I know that he was busy with other jobs but he was able to fit me in and did a fabulous job! I will be using Paul for the rest of my house repairs and have recommended him to my neighbours who have the same defective flooring.
Very responsive and professional initially, however, after taking my money to draw-up some bathroom plans, we never heard back once we were ready to proceed with the project. The plans were provided and even a few edits made after some discussion. I attempted to call, text, email on many occasions without any response. I finally gave up.
I feel I'm out of pocket for the money provided to draw up some basic plans. The verbal agreement was that this money would be credited against the cost of the project once we decided to go ahead.
I cannot speak to the quality of workmanship of this contractor, but his professionalism, responsiveness and reliability are in serious question.
Extremely disappointed with this experience. Would definitely not recommend.
I first want to thank you for your business, and to apologize for not being able to get back in touch with you. We moved our office and upgraded computers which caused a number of technical challenges for us. Some faxes, emails and voice mails were lost through the upgrade process. Though this is out of our control, we do understand and apologize Erik for the inconvenience you ve experienced.
Since this issue has been identified I have also called and emailed you personally to meet with you and offer our apologies. I remain committed to moving forward and look forward to hearing from you.
The small fee charged to prepare AutoCAD basement concept drawings will of course be credit back should the project move to construction stage.
Thank you again Erik for your patience through our office transition.
We have now used Paul's Contracting on 2 occasions. On both he and his crew were right on time, courteous and professional, and the work they did was perfect - neat, tidy and functional. We have absolutely no complaints and would not think twice about using them again in the future.
Paul and his crew are friendly and very concerned about your entire home while they work. They shovelled a path to the back yard to avoid traffic in my house and did a beautiful job installing to door.
They encountered a few obstacles as I own an older house and compensated beautifully.
Thanks for a great job guys.
When looking for a contractor we read reviews about Paul's Contracting and they were great! We called Paul and he was quick to come and give us a quote-he walked us through everything and answered all of our questions. We found Paul to be very professional and his crew to be the same.
Paul and his team did an amazing job on both of our bathrooms-we are so happy with the result! We highly recommend Paul!
Sean and Annette McAulay
We appreciated his straight forward approach. Paul spelled out everything in advance and we had a very good understanding of what was required. He kept us advised as the process went along. He was also very receptive to any changes as we went along and in the end we are very happy with the results. Pleasant crew, and they always left the house / workplace neat and clean. Our only problem was delays due to back orders by the supplier. Excellent work.
After a slow start due to extensive re-framing, and replacing a rotten wood floor the work progressed quickly from initial meeting with Paul to the final minor repairs, work was performed as stated and even above and beyond the initial contract. It is a pleasure to find someone who cares about their work and a crew that has pride in their work. I would recommend Paul and his crew to anyone considering renovations.
Paul's Contracting from Barrie, ON has just completed bathroom shower install in my home. Paul and his team were extremely nice and a pleasure to work with. Job description was discussed in advance at the time of quoting and the job was fulfilled exactly as we had discussed and to our expectations. I would call on Paul and his team again without any hesitation should I have any other work in the future.
Well Paul has just completed our new bathroom...total do over. Thank you very much. Looks great, done on time very professional. Paul and his men take care do it right and on time. Hardwood floor installed in bedroom. The first time ever the floor hasn't squeaked. Very happy with the quality of workmanship. Thank you to Paul's Contracting. Will definitely be seeing you again.
John and Joy
When a friend of mine helping me up finishing the basement had to leave and start building his house after months of waiting for the approval of the permit, I knew the day will come when I will need professional help to finish the work he had left undone.
With only half finished bathroom reno to go and a few plumbing issues, I went online made my homework and came across reviews on Paul Contracting. Impressive I thought, and I gave it a try.
Considering myself very lucky to have contacted Paul, he graciously answered all my questions and concerns, and agreed to start the work the following day, with an estimated time to take was one day, which I kinda doubted initially.
To my surprise and amazement, Paul and his team finished the reno and all the agreed issues under 4 hours!!! Not only the workmanship was fantastic, they also clean up and took the garbage with them! A job that literally gave me peace of mind and money's worth! I had the whole afternoon to do other stuffs without worrying about the reno!
Great job, Paul Contracting! Looking forward for future work/repair and strongly recommend to anyone, everyone who wishes to gain wonderful experience with Paul Contracting!
I highly recommend Paul & his crew. Great workmanship. Great customer service. I will be a returning customer.
Complete bathroom reno. Knock down walls, build walls, tear up concrete floor & install plumbing, new ceiling, all plumbing & electrical, tiled walls/floors, install new toilet/tub/vanity.
Our daughter flooded our main floor bathroom and as a result we needed to completely gut the bathroom and start fresh.
We had Paul from Paul's Contracting do the work. Paul and his crew are AMAZING!! Their workmanship is superb -- our bathroom looks BEAUTIFUL!!! Paul and the 2 guys he has working for him are very kind and friendly. We felt comfortable leaving our house while they were working. Every night before they left they would clean up and make sure no mess was left.
We are SO impressed with Paul's work that we are having him come back and redo the floor in our entrance way and kitchen.
Paul's rates are fair and comparable.
We would have no problem recommending Paul's Contracting to anyone who is looking for any sort of renovation. You won't be disappointed -- promise!!!
From initial consultation to the finished product, Paul was professional and knowledgeable. He provided lots of suggestions and ideas from his experience of other renos which helped me in decision making. The end result is better than I could ever imagined!
Paul and Chris worked hard to stay to timelines because I have just one bathroom in my home. They were dedicated to the project and responded quickly to questions and concerns.
I strongly recommend Pauls Contracting! They give a clear and honest expectation of cost and stick to it, work is done to a high standard and you will be delighted!
It is not easy to have a good contractor for any renovations. I researched a lot of contractors with their reviews and Trusted Pros websites helped me to find Paul’s contracting. My Kitchenette renovation is very small but I wanted it to be functional. Paul listened carefully about my plan and understood right away what I wanted. He also suggested some of things from my plan that helped me save the cost. When renovation was processing, I changed some things from my original plan and Paul was very helpful to make a right decision. He kept me updated as the work was done. Time lines were exactly as Paul had estimated. Every cabinet is perfectly balanced and firmly installed and counter tops and a sink are also beautifully installed with a good balance. Now, I have a functional, cozy, and unique Kitchenette. I recommend Paul’s Contracting to anyone and I will use him again.
We were very lucky to find Paul’s Contracting and what helped us were the reviews from Trusted Pros. Also, the many awards presented to Paul’s Contracting impressed us as well.
Our first meeting with Paul was at our house. Paul’s experience and abilities shined through; he quickly was able to envision what we wanted. Paul was not in any rush; he listened to our detailed vision. The area for the bathroom was in the basement and as usual the roughed in plumbing was all in the wrong place. Paul was quick to suggest the best placement of the new plumbing to accommodate the small space. He quickly assessed the job and immediately gave us an estimate of cost before he left our house. I had full confidence he would do a great job. Paul figured he would be able to start within a couple of weeks and we set up the following meeting (two days later) to discuss the job in detail. When we were completely satisfied with the details of his contract, he was actually able to begin the job two days later.
During the process of the renovation, besides working on the job himself, Paul had two very competent and diligent workers with him. Both workers were devoted to the job and no time was ever wasted. Paul over-saw every detail and checked off each item as,’ finished to perfection’. Both workers were friendly and accommodating.
Three weeks later, the job is complete and we are extremely satisfied. I invited a trusted real estate agent/ friend to view the finished space. The agent is now recommending Paul to her VIP customers.
One added note, we had interviewed other contractors the same day we interview Paul, and their estimates arrived while Paul was already half finished the renovations.
I absolutely recommend Paul as a truly honest and competent contractor. I will be using his expertise in all of my future renovations. I am eagerly spreading the word of his great work to all. If a great job at a fair price and the need for a good night’s sleep is want you find important, then Paul’s Contracting is who you need.
Working with Paul was awesome because he made the process easy by taking the time to describe exactly what he was going to do up front so there were no surprises. Then he did what he said he was going to do and was finished on time. He even repaired the water main valve in the basement because he noticed it was defective without me even asking! He really enjoys what he is doing and it is comes thru in his enthusiasm. He listens and wants to do a good job and it shows. I will be hiring Paul again when I need more work done. I would definitely recommend him to my friends and family.
Pauls' crew were very professional and created a bathroom out of useless space. He was always available for consultation and work ethic was great. I would highly recommend for any project. Looking forward to the next job.
Great professional team, courteous and respectful. Put down drop cloths to protect my hardwood floor from the front to the back of the house and vacuumed. Did not rush the job, it took them two days to install two doors and it was worth it... the doors look great!!
I would hire Paul's Contracting again.... Just too bad they don't do roof! I would trust them to do an honest and great job... But Paul will recommend you someone he trust.
We had Paul's Contracting install a backsplash in our kitchen and they did a wonderful job. We look forward to having Paul and his crew back in our home in the future to do more projects as we upgrade our home overtime.
Job was done quickly and looks amazing. Paul was very helpful and efficient -- a real pro. We would definitely recommend using Paul's contracting and will be employing him for future renovations. He is very prompt and courteous also. Great work. Bryan and Sue Stephenson
Paul does exceptional quality work. He is very detail oriented. His staff are easy to work with, friendly and courteous and he and his crew they take time to explain things well and always take measures to ensure our flooring is covered and protected while they work. Paul has an excellent eye for advising what will look best and provides great feedback for putting together the final touches with accents we needed to choose such as lighting, tiles and faucets etc.
His wife Tracy was a huge asset for choosing paint colours.
Paul came highly recommended to us by close friends and we would recommend him to anyone else too.
Had the bathroom countertops replaced with granite tops.. Also two new style raised toilets . Paul's contracting did the installation through Lowe's . The products were picked up by Paul, and were installed by Paul and his crew. The workmanship was excellent, the cleanup, very thorough. I would recommend Paul's Contracting to do work for me at any time in the future.
We had Paul's contracting build a new deck in our backyard a few years ago, and the quality of work was amazing. When we decided to tile our kitchen, hallway and laundryroom of course we called Paul. Paul is very knowledgeable and helped us understand what materials are best and explained everything to us. Paul has a great crew of people, they would always listen if we had any questions through the tile project. We are extremely happy with both jobs we have had Paul's contracting do, and will be using them for any projects in the future.
Paul and his crew did a complete renovation of our master bathroom. They showed up everyday and kept us informed along the way, and involved us in all decision making. Paul takes great pride in his work and isn't satisfied unless the smallest details are done perfectly. It's a pleasure to work with someone who doesn't believe in shortcuts and you can tell handles the project as if it were being done at his house. We're very happy with the finished product and look forward to using Paul's Contracting for future projects.
Paul's Contracting was a great company to work with. They showed up every day. If he was unable to make it he always emailed or phoned to let us know. Paul and his staff were always courteous.He went above and beyond what was asked of him and was always willing to discuss any of our suggestions or concerns. He finished the job on time and on budget. We will definitely use them for future projects.
Paul is a great guy with good people working for him. He started the project early and finished within the timeline we agreed upon.
I do wish he had been a little more upfront when quoting me originally for the project. (Part of that is my mistake for not being as thorough in the reading of the quote as I should have been). To be precise, while the project was ongoing, I was asked to go out and get a 5lb bag of grout and floor transitions. Not the biggest deal, but it seemed a little strange given the scope of the project that small items like that weren't included.
Of note, his communication bordered on just okay because he is so busy. Some days he was easy to reach and speak with, other times he could go days without answering an email. I am still awaiting a quote on putting up the kitchen back splash and have asked for it 3 times now.
Other than that he does great work, is very knowledgeable, carries the proper insurance, smart, knows the building codes very well, does things correctly, polite, etc.
Paul's Contracting is one of the very best contractors I have had in my life time. They arrived completed this job be it very small as to most renovations but these two men came with their tools, drop cloths etc. and completed the job in most timely manor. They left my home total clean of any dust or debris. I would use this company again for all my construction needs.
This was a challenging project that required an exceptional contractor who understood the difficulties and was focused on details. Paul was innovative, communicated progress daily, and his team exceeded my expectations in all aspects of the work.
I am afraid my experience of Paul and the people he sent along, is somewhat different from what I have just read on your website. I am attaching photographs of some the workmanship, so that your readers can form their own opinion as to value for money (around $15,000). The work took a lot longer than was agreed upon; some of the people that he sent, seemed to be of school-age and have no idea how to, for example cut material and install baseboards or ceilings. I have asked Paul on two occasions by email to come back and redo the work which we are extremely unhappy with and he has not responded.
I am disappointed in Paul's responses to photographic evidence of what his incompetent team have done. I reject what he has said and would invite your readers to conclude that the photographs of his workmanship speak for themselves. Perhaps also before choosing Paul's contracting, they should decide whether they wish to deal with someone who provides a response such as this, to a legitimate complaint, once it is aired on the website, yet refuses to reply to written requests by email to rectify the mess that his staff have caused. Next step: Small Claims Court .
This 3 bathroom, staff kitchenette, and office renovation project began Jan 2014, finishing as agreed ahead of schedule after several change orders. A final walk-through was completed agreeably. Client requested all builder grade materials and divided the work with his own staff member whom directed decisions based on budget on how and what we should and shouldn't do in client's absence. This 70+ year old building had been renovated numerous times over the years, and at one point and our own expense scheduled a structural site visit with an engineer.
Pre-existing conditions or damage or poor workmanship by others, the re-use of old building materials, damages caused by client use, neglect, or completing their own work or changes to our work are not covered by warranty.
We are a licensed and insured company whose staff are all WSIB insured.
We stand proud of our employee diversity as an equal opportunity employer with varying ages of women and men working in the trades. College co-op students working alongside trained staff have found gainful employment through networks established working within our company.
All trainees, co-op students, and apprentices are our future.
I was very pleased with the work that was done. Paul and his team arrived at the time that was arranged. Paul listened to what work was to be done and offered different ways of accomplishing it. He provided good input for the products to be used as well as offering cost saving options. The work site was completely cleaned up afterwards. I was especially impressed that Paul employed a female worker allowing her to work away but also took the time to explained how aspects of the job were done so she could learn as well. I was very impressed by his approach.
I would definitely hire Paul's Contracting again.
Discovered a small hole in exterior wall next to eaves trough. Was not sure if water was getting into wall cavity,so I called Paul and arranged a date for him to come over. When he looked at the issue, he did not believe there was a problem. For the home owners peace of mind, he accessed the area from inside the home and found no water had been entering the wall cavity. He made the necessary repairs, which were well done. I found Paul to be professional and his communication skills were excellent explaining what needed to be done while providing options.
Paul and his talented crew added great value to our home this summer, renovating the open area in our basement and transforming this into a laundry area and finished three piece bathroom and a much needed closet! I was not able to be present for any of the on site work each day, but trusted Paul with all the details as he would send pictures of progress made and make timely inquiries for questions he had as the renovations and construction progressed. I was so pleased with this renovation that Paul is beginning a second renovation this fall on our main bathroom in the house. I am very excited about the outcome of this, knowing the quality of workmanship that has been shown to me already!
We were very pleased with the quality of work from Paul and his crew. His foreman chris was awesome. He was super professional and included us in everything. Paul came everyday to check progress and see if there were any concerns. We highly recommend Pauls contracting to anyone wanting to reno for a good price.
Paul and his team did a professional and timely renovation to our home, adding a three piece bathroom in our basement and relocating the laundry area. I appreciated Paul's updates with pictures and questions as the project went along helped me a lot, as I was not able to be present during the renovations. I would highly recommend Paul's Contracting to others as an integral and honest company that provide many different expertise!
Paul was one of 6 contractors that came over to give me a estimate. He listened to my wants, I noticed through his verbal thought process, that this isn't his first rodeo. Paul is very honest, he stuck to a schedule, price was very good. I couldn't be happier with the end result.
We were extremely happy with the work preformed in our house by Paul and his team.
Not only did they do a wonderful job of fulfilling our wishes (including some modifications to design as we proceeded), his employees care about your home while they are there.
I would definitely recommend them to anyone considering a home renovation of any kind.
Paul's Contracting was hired to completely gut and renovate our ensuite bathroom. From our first meeting Paul was very professional and thorough and it was for this as much as a competitive price that we decided to go with his services. They were on site every day they were supposed to be and did a great job with the renovation which included: plumbing, installation of heated floors, tiles, shower system, drywall work and painting. I will hire Paul's Contracting for future work at our home. I would highly recommend Paul's Contracting to anyone looking to renovate.
Paul did variety of jobs for us. Everything was done very professionally, within the budget and on time. I would definitely recommend Paul's Contracting for works in both inside and outside the house.
Started work seven weeks ago plus, still waiting for toilet and vanity to be installed. Have contacted them several times over past month, and received one email saying he would look into, that was two weeks ago. Very disappointed.
We thank you for your business and feedback, however advise again that special order vanities can take several weeks to be built and shipped. Your entire bathroom renovation was completed within 1 week, needing only for the supplier to ship the vanity for installation.
The Simcoe County District School Board obtained the contract services of Paul's Contracting approx. 4 years ago. we were very impressed with the quality of work and reasonable pricing. Paul and his staff have a very positive attitude when working in a busy and demanding environment in our schools and buildings. we have continued using ther contract services . I highly recommend there contract services.
Paul's contracting did an amazing job in our bathroom. Chris our site super was very professional and courteous. He constantly involved us in the process asking us how we felt about every detail before just making a decision. It is the little things like this that will continually have us return to Paul's contracting in the future for any of our renovation needs.
Our only complaint was the length of time it took to complete the job as it went longer than originally estimated. However we were in no rush and we were willing to work with their schedule
Overall our experience was excellent and we would have no hesitation recommending them for any renovation
I agree, tiles selected took a bit longer to receive from the supplier than what normally is the case. Thank you for your valued business Kim!
I would highly recommend Paul's Contacting to anyone looking for excellent workmanship. They were all timely, courteous and friendly, keeping me in the loop at every stage. The price for the work done was reasonable and it was completed in less time than anticipated. Further, I would not hesitate to hire this company again. Anyone looking for a reputable, friendly, reliable and most importantly knowledgeable contractor, this is the company.
I have dealt with many contractors in the past and as a result of some negative experiences, I have learned to appreciate top quality service when I see it. Paul is top drawer service. The start date was delayed as a result of his previous job going over time estimate. This happens in the business. That aside, paul's professionalism is outstanding. A proper contract was provided, to protect him as well as the client and it is explicit in the scope of work. He listens well and goes to great lengths to ensure you are fully informed. The quality of the work is excellent and he pays attention to detail. I had a small issue with the reinstallation of the toilet and he came and reinstalled a new one that I provided at no cost because I felt the installation wasnt done right. Customer service is paramount with Paul and he realizes repeat business is key. He is sincere, honest, professional and competent.
Paul's company installed porcelain tile on my kitchen floor. A number of minor problems were encountered not the least of which was a very non level original floor. Paul's crew were professional in every aspect. The lead hand Chris was always willing to answer questions or make suggestions. He obviously cared about what he was doing and over all quality was his goal. This was the second job Paul's Contracting has performed for me and I am highly pleased with the end result in both cases. I have no doubt I will hire them again in the future and would not hesitate to recommend them to anyone.
We hired Paul to do a small plumbing job for us and he did a great job! He offered us a fair price and stayed within budget. He was very friendly and courteous.
It's not always easy to trust contractors, but we felt at ease with him right away. We had a scheduled day for him to come and do the work; unfortunately he got stuck at another job and couldn't make it but he came by our house to apologize personally and came to do the work the next day, even though it was a weekend.
We will not hesitate to call him for future work - we were very satisfied.
Paul and his crew did a very good job helping me replace the tub surround in our rental property with a new one. He was able to easily work it into his busy schedule and complete the job in time for me to have a new tenant move in. Paul was very professional, providing a proper quote/contract and explaining the work to be done. Paul was also willing to go beyond....he painted the bathroom at no extra charge when he recognized that it needed it. I wouldn't hesitate to recommend Paul's work. Thanks Paul!
I hired Paul's contracting to build me a basement office.
It turned out great and he stayed within budget.
Paul and his team do excellent work, I will definitely be using them for our next project and would highly recommend them.
Never have my wife and family been treated with so much respect. Paul from Paul's contracting made us feel as if we were friends for years.All the work he did was excellant. He even took a few other small jobs for me without complaining. His prices were great. Would I recommend him. Yes in a heartbeat. Thanks Paul.
This review is for a basement bathroom. The room was completely unfinished (plubing not roughed in) and was small with an awkward shape. Paul's Contracting broke up the floor, installed the plubming and fixtures (shower, sink, toilet), installed and mudded dry wall, sectionned off area with a wall with double folding doors for access for maintenance purposes, installed ceiling fan and installed a tile floor. Here's a bit of a break down as to the different aspects of the job.
Estimate: I had several contractors come to my house to provide an estiamte for the work to be done. Paul's contracting was by far the best. He understood exactly what I was looking for and told me what he could do to see that realized. His inspection of the area was thorough and informative for me. He actually measured off the area, took pictures and made a sketch while he was at my place. You'd be amazed how many contractors didn't go in depth and confirm with measurements, that they could do what they were saying they could do. Paul got back to me in a timely manner with an estimate of the cost (lower than the other 4 contractors) and a diagram of the area with locations and measurements of the fixtures.
Contract: He had the contract done up shortly after and personally went over it with me. It was simple, not too wordy and made sense. I felt like everything was out in the open and there wasn't any hidden meanings or fine print that would possibly lead to a disadvantage for me. He was aslo very flexible and it wasn't difficult to make changes. We decided to paint the walls oursleves and there wasn't an issue with it.
Workers: Paul had an experienced worker (Fred) assigned to my renovation and he remained the primary worker the entire time. He was really nice and kept me in the loop with everything that was going on. He told me what he was working on for the day, and at the end of the day he gave me a run down of what he had done. The labourer that assisted Fred was the same guy each time as well. They were both very personnal and clearly competant to do all the work they were supposed to do and the quality of their work was great. Their mess was cleaned every day, and there was never an issue with them what so ever.
Communication: Paul is very easy to communicate with. He made regular visits to the Job site and was always accessible to speak with. We made a couple last minute changes with bathroom fixtures and things went very smoothly.
Timeliness: I didn't have an issue with the timeliness of the work. Completion was delayed a little, but only due to the requirment for city inspections which I nor Paul's Contracting could control.
Overall: The company is a competent, legit and well run business that clearly cares about the satisfaction of the client. He understood that I wanted to spend the least amount possible for the work I wanted to be done, and made that happen without sacrificing quality. His estimate was very well detailed and beat all of his competitors. He keeps in touch with clients and knows what is going on with projects. I'd highly reccomend Paul's Conracting to anyone looking for a basement bathroom renovation.
Paul was friendly and courteous. He and his crew removed their shoes to enter the house. The work done was very well done and his part of the job was finished in a timely manner. He came to do the work when he said he would and stayed to finish the job. i would recommend Pauls Contracting.
Paul did our complete basement renovation and it was such a pleasure working with him. He had some great ideas to enhance ours and we are thrilled with the completed project. Any concerns or questions we had were dealt with quickly and courteously! He is a true professional who can be trusted.
I very rarely give excellent ratings across the board when doing these types of surveys, but in this case Paul and his teams efforts merit this kind of response.
I will use Paul's Contracting again for any future projects I need this type of assistance with.
We contracted Paul to completely renovate our bathroom. From first interview through to completion of the project, Paul was courteous and responsive. Our contract was very detailed and easy to understand. The quality of workmanship was extremely high. The project started on time and, even with some changes requested by me, the project was completed on time. Paul spent a lot of time working with us selecting materials and designing the new bathroom layout. We are extremely happy with the result and everyone who visits raves about the new bathroom.
I would highly recommend Paul's Contracting. In fact he is coming back to rebuild our front deck and stairs this summer!
We had Paul's Contracting reno 2 bathrooms in our home. Paul is very professional and takes the time to give you the best information possible on your job. Work is of top quality and we had no issues giving him a key to the house, we will have him come back to do renos in the future, and we recommend him to anyone looking for a quality contractor.
Hired Pauls contracting for kitchen renovation and was very happy and impressed with the level of workmanship and customer service. Have now just contacted Paul for help with another project without even thinking of who to call. I would very confidently recommend Pauls for "any" of your renovations needs. Had no reservations of leaving a key behind for his crew when leaving for work and returning to see the changes coming along with the site left clean. Overall very happy with work as well as price-point.
Pauls Contracting did top quality work for us. You could not find a flaw if you tried. Tthey were friendly and on time. We upgraded two bathrooms and some work in our kitchen. The price was great and we will definitely have them back to do more work for us. After having Pauls Contracting we would not use anyone else to do work for us.
Paul is a great guy!!
He worked with us to help identify our needs and then based on his experience, made suggestions to reduce costs/labour to achieve exactly what we were looking for. His Team was quick, they did great work, and I will definitely call Paul back again if I ever need more work done!!
If you need a contractor who you can trust, who will be honest and will be on time, and give you a great price........Paul's is your guy!!
Feb 8 2012
We used Paul's Contracting to build an accessible washroom for our disabled son on our lower level, along with some other items such as replacing flooring, doors, a tub in another washroom etc. It was an extensive project, involving gutting the old bathroom and building the new one from scratch. We are extremely pleased with the quality of the work, I have 100% confidence that the job was done well, to code, with no surprises to be found later. Paul ran into many unexpected surprises in our 40+ year old home and rather than cover them up (as previous contractors had obviously done) he fixed them, much of it at no additional cost.
Paul was extremely helpful during the design process, sugggesting many things that we had never thought of in regards to functionality for our son. The process of arriving at an estimate and then a contract was very thorough and professional.
The crew that worked on our home were very professional and friendly, and while no one likes to have strangers in their home on a daily basis Paul's crew was a pleasure to deal with.
Four our first experience in home renovation I would say that overall it was a very positive experience. There were snags along the way but Paul was very accommodating and we worked them out to everyone's satisfaction. We will definitely use Paul's contracting again, plans are already in the works!
This is our second home, and our first fixer upper. We have usually relied on family members to assist us with various products but instead of bothering them again decided to hire a Contractor through RONA for the home renovations. We were very skeptical considering we have had friends who had nightmares with Contractors but RONA's guarantee put us at ease. They sent over Pauls Contracting and he was very polite and really took the time to listen to our future plans and current ideas that we wanted done to our home. We were finally ready to go ahead after a lengthy process of finding exactly what it is we wanted.
Paul's Contracting relied on a number of tradesmen that attended our home and each one was extremely polite. We were doing two jobs an approx 200 square foot main hallway and the main washroom. The main hallway was completed within a week and there was only a couple tiles that were not completely flat (but the floor and tiles looked beautiful other than that one minor error). We understood that if we wanted that repaired we would have to let them tear up the entire floor and start over something we both were not eager to do. We accepted the floor as it was but refused anything less than perfect for the washroom.
This mind set tested not onlly our patience but Paul's company. The 1st time it was completed there were tiles offset and the chaulking job was not pleasant to look at. We asked that they reapir their mistake which without complaint was done. When we examined it after the 2nd time we saw that the tub was chipped and some minor damage done to the tiles around the ones repaired. Paul came in and said he would make it right. And he did. He himself came in tore out everything bought a new tub and redid the entire job himself. The work he did was near perfect.
Although what we started feeling was a nightmare Paul corrected and did so without complaint. We are very pleased with Paul's Contracting and given our first experience with a Contractor would not hesitate to call him again to work in our home. We have already referred him to close friends of ours. We at no time felt unsafe or concerned for our property while they were in the home. He stood by his work,his employees and vision. He was truly a gentleman.
Thank you Paul's Contracting.
Paul and his crew renovated two bathrooms in my house at the same time. Not an easy task! Paul dedicated his time discussing various design elements even before I signed on and was extremely patient through all of my questions; especially when I changed things up on the fly. The result is two beautiful bathrooms completely different from one another and exactly what I wanted. Paul demonstrated his true colors a few weeks later when he came to pick up some left over tiles, and left 3 hours later having fixed a sump pump that had stopped working and filled my basement with water. He couldn't leave me in that predicament to figure it out on my own.
Choosing a contractor when you are not in the business, or have never done renovations before can be tricky. You want to find someone who will care about the qualify of the work as if they were doing it in their own home, and who you can trust for their expertise and honesty. Paul will be my contractor ....period. He isn't fussed by how large or small the job is; he is genuine and the real deal. Thank you so much Paul!
Paul Counter does very nice work, but his time management is extremely poor. It was in our case. I am extremely happy with his workmanship and the end result of my renovated bathroom ... BUT, a toilet in my living room for weeks and having had to be told to move it, and approximately 2 months in my home for a project that should have taken about 7-8 days. Like I said, his work is beautiful, if you can stand the wait!
We invite constructive feedback toward building a differentiated client experience. Thank you Jude for sharing your feelings, and we apologize once again to communicate our sincere appreciation for your business!
As I recall, your bathroom renovation was completed over a year ago with some unique challenges. Notwithstanding clear communication throughout, it is not lost on us you did not experience our typical level of excellence. We did accept responsibility for this isolated incident, made restitution, and ensured despite the challenges your project would be completed to our high level of quality standards. As I read from your comments above, you remain pleased to this day with the quality of your custom bathroom design and build, which is excellent feedback!
Please take a moment and review our other Handy Canadian client comments posted since then and share in their confidence we are a solid, reliable, and quality driven customer centred company. The fact we invite both positive and constructive feedback is a testimony to our commitment to our customers and their individual experience with our company.
Thank you again Jude for sharing, and for allowing our company the opportunity to grow through those challenges and become better for it!
Paul's Contracting did an amazing job all the way through from start to finish.
I was completely satisfied with the work they did and would recommend them to any of my friends or family.
In fact, my father needed a deck put on his house and we are having Paul and his crew complete this for him.
Paul actually went above and beyond and gave special pricing to my father because he is a senior (75 yrs old)