Phenom Construction

I had my basement redone a few years ago by Phenom and due to flooding I’ve had to tear out their work. We had issues with their work initially, but it’s even worse than we had realized. They left a pipe to slowly leak under the floorboards, the dryer vent was never properly connected to the outside, the new windows were never finished, etc.

This was by far the absolute worst contracting experience I have had. They left the job site a disaster, had materials and garbage blowing all over the neighbourhood. There “customer liaison” was rude and demeaning to me. My project cost over double what the quote was. The workmanship is terrible and now the work they have done is falling apart less than 2 years later, not to mention it took over 3 years to do and the job never did get finished. Unless you are looking for a demolition job I do not recommend this company.

Phenom construction was my second choice after I was left "hanging" by another contractor. I must say, they saved my reno project! I am truly impressed with every aspect of the work done by Chandler and his crew. They are professional, courteous, respectful and most of all dependable!

From removal of our bathroom and kitchen, tiling over 450 square feet and installing a vanity and all new custom kitchen cabinets AND appliances, every aspect was done to our satisfaction.

Prior to doing any work that they came across that needed to be done that was not in the original agreement, they made sure to confirm (in writing) that I approved the additional expense. That means alot, as there were no "surprises" at the end. Cannot say enough good things about Phenom construction, Chandler or his amazing crew!

Next reno, you will definitely be my FIRST choice!!

Phenom responded quickly to our request for a quote for the construction of a fence around the yard. The quote was reasonable - mid range among those we had received. It was a pleasure working with Phenom. They had a very professional, courteous, friendly and helpful approach, made some excellent design suggestions, used modern materials and techniques and we are very pleased with the result. The crew was always friendly and helpful and kept the work tidy and clean. The job was completed within budget estimates, though timing was perhaps optimistic on their part. Nevertheless we were so impressed we have contracted Phenom to complete extensive additions and renovations to our house. The work is still in progress, but so far we are also very pleased with the helpfulness in design, and the quality of the work they have done so far. I would not hesitate to recommend them for construction work - big or small.

We would like to thank Phenom Construction for the professional experience we received, and the quality of the deck they constructed. Our deck plans were followed precisely, and the deck was completed in the timeframe they provided. As well, Phenom Construction has a great team of workers...each worker was friendly, courteous, professional and qualified for the work they performed. We are extremely happy with our new deck and looking forward to many barbeques on it!

From start to finish, Phenom construction made every effort to make this experience an easy one for us. They were extremely patient with us as we went back and forth with neighbours to agree upon design and cost of a new shared fence. They worked out a plan that fit our needs and budget, and as soon as we were ready, a crew showed up and got to work.

David is reliable and easy to get a hold of. This is the only contracting company we have ever hired that has been this reliable and easy to correspond with. Chandler and his team are skilled, professional and reliable. I had no concerns, they answered all of my questions, and asked questions to make sure we all had the same vision. The fence turned out better than we expected and was done quickly.

We hope to get our other neighbours on board and have you back to build that fence soon! I have already referred Phenom to two friends.

I would recommend this company for any job big or small.

After doing interviews and walkthroughs with half a dozen contractors, I hired Phenom to finish my basement. This was the first time that I had hired a contractor, and I wanted to make sure that everything went smoothly. I had a really good feeling going into it; the project manager that we worked with really seemed to understand my goals & expectations during the walkthrough and quoting process, and Phenom has no problem working to fit a budget.

During the project they kept up good communication, with key milestone dates for progress set and achieved. Every Phenom employee that came to the site worked hard and did their best to do the job right. No shortcuts, no laziness. Phenom did the majority of the work themselves, but even when subcontractors were used, they made sure to have at least one of their own staff onsite to supervise - they do not farm out all the work to subs.

One last thing about attention to detail: even after I had approved all of the work that was done, Phenom's owner personally came through to inspect the work, and had his crew do additional touchups. They set a very high standard for quality workmanship and when they could have accepted my approval and left, they made the decision that the job wasn't done until it met that standard. I really appreciate the work that they did, and would highly recommend them to anyone else looking for a reliable, trustworthy contractor that can deliver exactly what you're looking for.

Great friendly service, project was done on time and under budget. Very clean workers, you would have never known they were in your house.

Excellent workmanship and a pleasure to deal with.

Phenom completed my basement in 3 weeks from start to finish, 1100 square feet with a bedroom, laundry room, office space and entertainment area (man-cave) complete with custom pub style bar. The ceiling was dry-walled and looks amazing! Chandlers attention to detail is flawless.