Ram Cleaning Services is a general cleaning and maintenance company established in Calgary in 1967 that serves both the residential and commercial markets.
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We want to express our sincere appreciation for the excellent service Ram provided. Everyone we dealt with from booking the appointment to the follow-up were very friendly and helpful. Our technician, Mark, went above and beyond cleaning our carpet. He addressed all my concerns and was even able to remove pink wax off the carpet. We have been using Ram for years for window washing, blind cleaning and carpet cleaning and highly recommend their services.
Our stairs and landing take quite a beating with our pets. We had Jeff from Ram come in to clean. He was friendly, efficient and the carpets have never looked better. Far better than when we’ve had other companies in to do the same areas. We will only use Ram and Jeff now and highly recommend them.
Ram services with highly recommended by my friend. She has been using them for 15 years. So I booked an appointment because my sofa said smells like dog, stink. Ram did an amazing job cleaning and the dog smell was gone in an instant. Now my pooches are happy and I make sure I put the blanket on top of the sofa. They suggested that to me. I will definitely call them again for future cleaning services.
This company talks a good story in the beginning but is full of crap. They picked up our drapes to clean and decided that due to the silk in the fabric they would do a test spot. They recognized the sensitivity of the fabric and the fact that they were expensive drapes. So they tested our entire drapes and shredded them. Things happen, they weren't brand new and we have been willing to work out a reasonable deal to move on. The sent out a gentleman (I think he may be the owner) to measure the drapes to the window and see if they could repair them. He assured me they could be repaired and later on they called us and said they can not be repaired. So THEY OFFERED TO WAVE THE CLEANING FEE!! Wow, $ 2,000 worth of drapes and they will wave the cleaning fee of $129.00. This is just the start, where they really fail, is in their competence to resolve a problem and their professionalism to deal with customers properly when there is a problem. They completely avoid us and give us the run around on a fair resolution to the matter with us. This problem is going on 8 months now and they wont return emails or calls.
Myself and my wife are very fair and reasonable people, but this company has taken advantage of that and their office manager should lose her job and the gentleman that assure us our drapes could be repaired should be ashamed of himself and his company if he is in fact the owner.
Be warned - if you have a problem with this company they will avoid dealing with you in a fair and reasonable manner to resolve your problem. Dealing with them regardless of their so called expertise or pricing is not worth the headaches.
I called to book an appointment. I was given a terrible quote. The guy on the phone did not seem to care about booking an appointment. He did not volunteer any information. Told me I would pay $199.00 for one furnace cleaning which includes 10 vents.The additional furnace would be $84.00. (with 10 vents included) I have two furnaces and humidifier in my house.
The technician showed up 3 hours late and was a very slow worker. He replaced humidifier filter with out asking for $69.00.
We counted the vents he said we had to count the cold air vents too (It was news to me). He then said that 10 vents for the second furnace were not included in second furnace price, so it was an extra $85.00 for cleaning vents. The filters he had were not the right size for my basement furnace so he cut them and made them very flimsy. The cleaning was mediocre compared to my previous cleanings and took a long time.
The cost was way more than the estimate. I only used this company because I had a 50.00 gift certificate for them I would NOT use this company again or recommend this company. They have a very lackadaisical attitude.
I hired Ram Services to come out and clean my many outside windows. Ken Kouadio came out on time and did an awesome job. I live outside Calgary where my well water is extremely hard. He literally had to scrap the residue on some windows left by the lawn sprinkler. He was very pleasant and I will not hesitate to hire Ram back again in the fall.
Thank you Ken.
Ram Cleaning Services Ltd has a TrustScore™ of 2.0. The average TrustScore™ for other businesses providing similar services in Calgary and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 19 |
Approved | 1 | 19 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 2.2/5 | 3.1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 1 |
Transparency | |
---|---|
Posted License Information | Services listed by Ram Cleaning Services Ltd may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1967 |
Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Chimney Cleaning
Ram Cleaning Services Ltd has received employee and/or sub-contractor complaints
Complaint: Do not use ram cleaning services for any of your window cleaning or power washing needs on any of your properties commercial or residential. I have been employed with ram cleaning services for almost a month and as of today I have quit due to the fact that all of their equipment that they provide for window cleaning and power washing is not up to date does not work or is completely broken on a commission work That we are given I have tried to speak with the owner David or Holly the secretary about the equipment and how the business is run and how it could improve but they do not want to hear your opinion. If you are an employee and you don't have a voice to say what does not work and what should make your job easier and non-stressful should be taken into consideration. I have tried to bring this up to their attention several times but they just tell me they don't want to hear it it's been working for them for years but nobody at ram cleaning services even one attempt or do anything for them for the window cleaning and power washing because the equipment is out of date always broken and in a working environment the employee should work happily with a company not being under stressed that they cannot do the job because we will only get paid for an 8-hour shift which we haven't received as a full-time employee only making $140 a day that doesn't even pay for the maintenance of our own vehicle rent or able to live on what they are paying. I have over 7 years experience in the window cleaning industry as a business owner in Toronto trying to start something new here and I was thinking I could learn some experience. But the only thing I learned from providing people in Toronto 110% service when I provide window cleaning and power washing services to them in this business I was dropping my standards to under 99% due to the fact that everything is out of date in a very careless business run. I highly suggest do not I repeat do not get your windows cleaned or power washed by them because their equipment is not up to date and not up to standards. This is a commission paid only if you work 6 hours and it starts to rain you make under $60 under minimum wage if the weather says it's going to rain all day they call you in if you can work an hour they say let's do it you're not going to make anything you'll make us money but you don't get nothing absolutely disgusting I would like to put this out there so everybody who is inquiring about with no cleaning and power washing please do not use this business you will be scammed and very unhappy with their services and it is not the employees fault it is the owner who is at fault here.
Ram Cleaning Services is a general cleaning and maintenance company established in Calgary in 1967 that serves both the residential and commercial markets.
Main contact(s) | Frank Goodman |
Listed with TrustedPros since: | 2012 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 1967 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Limited Partnership |
Licensing information | Services listed by Ram Cleaning Services Ltd may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Ram Cleaning Services Ltd to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.