Rather Be Plumbing Ltd

- the service was great right from the call booking

- office staff fri on phone

- plumber was on time

- well dressed

- took his shoes off

- cleaner the drain

- cleaned up afterwards

WOW unbelievable. After installing a heat register in my bathroom, the plumber mentioned that we need to put a filter on our 2 1/2 year old boiler system and said it would be a quick job costing $300, maybe $350. After aboiut 3 weeks Rather Be Plumbing called me saying they had some time and could they come and install the filter. I said sure come on over. After the installation the bill was over $1000. $800 for yhe part which cost only $380. A week late my whole heating system shut down. When I call Jarrod he sent over the plumber who called the manufacture and came to a conclusion that a part was faulty and needed to be replaced and was under warranty. I called Jarrod the next day to see if the part was in, he mentioned that it was but he was to busy to pick it up or put it in. I asked if I could pick the part up, Jarrod said yes and then phoned me right back saying I could not pick it up because I was not a plumber. After I mentioned to Jarrod that another plumber came over and told me the part was 100% unnecessary and that it was installed wrong. Jarrod then completely turned on me saying I was a whinner and that I complained about everything and that he would not send anybody over and to fix it myself leaving me and my family without heat or hot water for the weekend. I had another plumber come over and fix it in 1 hour and needed NO extra part, changed a fuse and it worked. A week later the pump blows shutting the system down, leaking water in the basement leaving me with no heat o hot wayer again. WOW unbelievable.