Service Superior

I cold called John's company and spoke to John. He was at my house in literally two minutes as he was doing a job a few blocks away. This was on a Tuesday. I showed him the work required. He said he would come back with a price and contract that week. He did. He came over with his son on Friday. The price was reasonable and the contract described the project correctly. Less than two weeks later the project was completed, with the work done by John, Timmy and Danny. They were extremely pleasant to work with. This is not our first house and we have hired many contractors over time. These guys are good. I plan on hiring them for more projects that I have already discussed with John.

I hired John, Danny and crew to rebuild a rear deck and balcony. The work was completed on time and on budget, and they were good enough to include a few little extras. I was very satisfied with the quality of the work, their courtesy and their attention to detail.

I called John from Service Superior to renovate my basement after he and his team completed the brick pointing on the back of my house in an efficient and meticulous manner. Although there was an unexpected water infiltration issue which was no fault of Service Superior, the work was completed on budget.

The basement looks great! I would definitely recommend John and his team from Service Superior.

John and his team did an excellent job on this project. The started on time and did a very clean job in 3 -4 days. The job involved masonry and window installation and the interior and exterior finishing. I will definitely do business with John again and already have a couple of projects lined up for May.

Thanks John

I hired John to rebuild a brick wall at my house and he did an amazing job! Very reliable, professional and easy to work with. He didn't charge any extras despite a few last minute changes and the price was very reasonable.

Would recommend to anyone else and would definitely hire him again!

We hired John Fintikakis last summer to repoint the brick on the outside of our house (built in 1930) as well as resurface the cement on lower part of the outside walls. We were initially planning to just do two sides of the house but were so pleased with the work we ended up hiring him to do the entire outside of the house and adjoining garage, as well as change some cement window sills and realign our chimney which had a slight buckle. The workers started on the date promised and were there basically every weekday and some weekend days (weather permitting) once they started until the work was complete. John also came by to review the work being done at least once and day and was otherwise always quick to respond if I send him a text or left him a message. John said when we first met him that he may not be the cheapest contractor in the market, but we got quotes from several contractors and his price was as competitive as or better than the other quotes we received. Moreover, the price we agreed to was the price we paid. You hear so many stories from people who’ve had horrible experiences with contractors (including outright theft), but I can say we were completely happy with having hired John and his team—does what he says, quality work, on time and at the price agreed to. We will be hiring him this summer to do some landscaping work in our yard.

I cannot say enough good things about John and his staff. I had a dryer pipe that burst through my walls, at first I started with another contractor who basically ripped me off, he did a fast patch up job, took him 4 days to do and was very expensive! THANKFULLY I found John and his team before closing my walls back up. As soon as I called him, he came right away, He saw the job and was so honest and knowledgeable that he basically told me "there is no way you should close your walls like this, or the same problem will happen again." He knew EXACTLY what to do, he offered great advise, finished the job in half of the time and charged half the price.

He not only removed my whole pipe and moved it away from the air conditioner, he then completed the job seamlessly! He put back the gyprock, plastered and re-painted. The job was done in great time, clean and meticulous.

I have to say he is probably the most honest and fair contractor you will ever come across! I am extremely happy with the work and would highly recommend Service Superior.

P.S I then had him do some gutter repairs outside, he did it in a timely manner, great quality of work, and extremely hard working! Overall, am very happy with his work and will definitely use him again!!

John and his team were professional and completed the work quickly and meticulously. I would definitely use his services again.

John and his staff did a wonderful job with our deck. He spoke with us about what we wanted and created a plan to accommodate our existing frame. Although this presented challenges along the way, John and his team worked quickly and efficiently to create a beautiful deck. John communicated throughout the process, informing us when small changes had to be made. He was on site at the beginning of every day to make sure the work was on track. The price was a little more than the quote, but only because he discovered some surprises along the way. I am very happy with our new deck and highly recommend Service Superior.

Summary: avoid.

This was (project is, after 4 months unfinished) possibly one of the poorer choices we've made.

Ultimately everything that could have gone wrong did; tile wall? It had to be redone 3 times before it was borderline "acceptable." There was humming an hawing at the first, terribly botched version. While eventually the contractor acquiesced, he tried to blame the visible imperfections on the colour of the grout - something we had been upfront about - and was indeed written in the contract, from the start. On the second attempt these words were uttered to me: "why didn't you tell the tile guy he was doing the wrong spacing?" Perhaps because I don't know or do anything related to tiles. The grout shows poor craftsmanship - it doesn't cause it.

It is this level of ridiculousness that has gone on.

In floor heating? Heating system damaged during tile install. The problem was noticed a month ago - it has not been remedied. (Update: the floor is so badly damaged it must be destroyed in a "guess work" fashion to find the issue.)

Kitchen counters and sink were damaged during the tile wall fiasco because they were not protected. Kitchen sink (brand new) was used as a dumping ground by the tradesmen. Both the company that supplied the counter and the company that installed it were in disbelief. Verdict: Trade Damage.

Electrical install for microwave and door bell were buried in the walls out of carelessness and lack of oversight.

We argued over the install of the dishwasher because it was clearly not installed properly. Additionally it was damaged. I had to install it myself with the help of the electrician. The contractor never admitted his mistake.

Tradesmen were clearly being asked to do jobs they were not skilled for and the crew was inconsistent. Some of the tradesman have other jobs so the only conclusion we could come to was that some of the specialized work (electrical, tiles) was being done as side-gigs meaning scheduling and predictability was hard.

We found grout caked to the walls of a room they were not working in.

I could go on - but I will stop.

Ultimately, this contractor is unable to manage some jobs - regularly asking us to take care of some aspects that were not our responsibility as well as oversee some work (isn't that his exact job description) and has a lot of difficulty staying organized. Damaged floor, and counters, no repairs in sight, it's really hard to understand how botched it really is and it's now nearing December with no heating in the kitchen - not to mention no working kitchen to begin with.

Furthermore - this review bothered him more than his poor craftsmanship and no attempt to remedy the situation was made.

His references were good - but even if there's a small chance this could happen to you - please stay away. It's not worth the hassle.

Update (Dec. 15): The ceiling paint started falling off in chunks today. My partner is in tears; this comedy just doesn't seem to end.

Update (Aug. 2018): It is now less than a year since this job has occurred and at least three of the floor tiles on the kitchen are loose, with lots of creaking on others. The gift that just keeps on giving.

Overall, very happy with having hired John Fintikakis and his staff.

Service Superior is great to work with. They have redone our balconies with attention to detail and willingness to go that extra mile when needed.

They have performed the work as promised in a timely fashion and within budget.

I am sure we will be using Service Superior again for future projects.

I found John on this website. I phoned him and he came to look at the job on the same day. He quoted me on the spot. His price was very fair. He started three days later and had the job done exactly when quoted. He came in right on budget. I'm very happy with the job that he did. Please see attached before and after pictures.

Mr. John and his team did great work. They went beyond the call of duty fixing surprises as each layer of my old shower came off (e.g. mold, no valves in place, rotten wood)

Mr. John's rates are fair and his no hassle approch very appreciated.

His team were very respectful of my home, cleaning up after themselves and protecting my belongings. They were friendly and polite.

I have already recommended him to family members and we will certainly not hesitate to use him for future projects.

We love our new shower.

We liked John's attention to our needs and the quality of the work. We asked him to replace the stairs to our front deck. He came, extended the concrete pad, added new risers and treads, then came back and installed new railing. Everything looks great.

We hired John to expand a small patio. Him and his crew worked really fast and were very professional. He dropped off some material on a Sunday afternoon, started on Tuesday morning, and was done by the next day around 5pm... Could not believe how fast they were! They did a fantastic job, we were definitely impressed by how good looking our new patio is, and also by how sturdy it feels! John is really easy going and I would definitely go back to him for future renos.

John and his team are great! No hassle with John - he met with me to discuss the project, gave input on my design, quoted a price - and never wavered! No extra costs!! Finished within 10 days. Very professional and easy to work with!!

I highly recommend...and will hire him for more work in the future!

Thank you John for a job really well done!!

I first used Service Superior for some renovations, both exterior and interior, at my father's house. When it came time to renovate my basement I called Service Superior because I saw first hand the quality of their work. John was very knowledgeable when he came over to give me an estimate and explained what was required and how long it would take to do the work.His price was very reasonable and his work was of very high quality. He build a sub floor, insulated the floor, installed my laminate floor, fixed my walls, installed doors, plastered many holes, painted, installed a new heater and even changed light fixtures. They were very detailed oriented and took great pride in their work. The basement is no more a dumping ground it is beautiful and will be a place where we can enjoy for a very long time. Thanks you John and Chris!

I contacted John in November for some updates to my bathroom (Toilet replacement and LED Flood Lighting). The work was completed to my satisfaction!

John is an easy going guy and easy to communicate with. He is honest, punctual and offers good advise.

Would use him again for future projects. A special mention to his assistant Chris who is a good worker.

We contacted John Fintikakis in early August 2016, for installing a Suntuff roof for our deck (18'x24'). We needed this work rather urgently before a wedding function at our home. John was right on time even though we engaged him at the last min. Also, he did not over-charge us like many other contractors, who quoted rather exorbitant prices.

is work was efficient with his assistant and he finished the whole work in a day. We are happy with his efficiency as well as the job done.

We realized that after John indicated that the way the deck was made by the original contractor, it was not safe for winter and the support system for the roof needed additional strength. So, we called John again just when it started snowing this winter and he came and took care of that and now we are assured that the deck roof will not collapse under the weight of snow!

Good work and efficient assistant you have, John.

I hired Service Superior (John Fintikakis) to replace and expand my deck. I was extremely happy with the results. He and his team were always there when they said they would be, did great work and were highly professional. John is easy to communicate with and worked with me on the design until I was completely satisfied. He definitely goes the extra mile to ensure his customer's happiness. The next time I need renovation work around the house, I would not hesitate to get John and his team to do it for me.

I hired Service Superior to replace my balcony and do some plaster repair work in my house.

Throughout the work, I found John Fintikakis and his team to be reliable, fair and knowledgeable. He was easy to communicate with and very responsive throughout the project, getting back to me and arriving when he said.

There were 2 unexpected things that happened during this project (1 involving a city permit and another involving the balcony being the wrong size due to fabricator error) but John went above and beyond to help resolve these issues quickly in a way I was satisfied with. He helped me arrange for the necessary permit and got the balcony redone properly within a short timeframe. The end result looks great and I'm very pleased. (will post pictures shortly).

In short, these are good guys and I am glad to have found them. Will be calling them back to do other repairs in the future.

Service Superior is highly recommended for their honesty, punctuality and quality of work.

I received great advice on the best ways to undertake the project, as well as in choosing the best materials and products for it. Budget was respected although schedule was a bit longer than expected. John and Chris are great guys to work with, I wouldn't doubt doing my next reno project with them.

I found Service Superior from the trustedpros site. Initially, I contacted them for the removal of an awning and to repair some deteriorating bricks. I found his work to be very professional and well done. He seemed to be well informed about what needed to be done and how to do it in the most efficient and cost effective manner.

I rehired Service Superior to replace 2 balconies and cover 2 others after the wonderful job they did on the bricks. He meticulously removed and replaced all of the damage wood from the balconies and changed the top of the balconies. One of them was so damaged that he had to completely rebuild the frame. They look wonderful and I am sure will last for many years to come.

I would recommend Service Superior to anyone that required repairs to their house.

I found out about Service Superior (John Fintikakis) through the TrustedPros website. I needed the balconies on my triplex to be replaced as well as the steel support to be sanded an re-painted on the top floor balcony. I read the great reviews and decided to give him a try. I was not disappointed. The work was done very well and was done in a very timely manner. The price he quoted was very reasonable and there were no hidden fees or surprises at the end. A job well done! I would definitely hire him again for any renovations needed. I highly recommend him.

The project consisted in renovating my primary residence I recently bought in Pointe-Claire:

1. Excavation around the house to make foundation repairs, structure stabilization and french drain with sump pump

2. Convert a "closed" garage room into a bedroom

3. Re-do kitchen and open a kitchen side wall

4. Remove window next to kitchen and install 8ft+ wide patio door

5. Make qty-5 wood/drywall closets with LED lights

6. Insulate unfinished basement and attic

7. Sound-proof basement ceiling and make drywall and floating ceiling

8. Re-point & repair outside brick and concrete

9. Update old electrical wiring of the entire house, install LED lights in renovated rooms and install patio light

10. Install interconnected smoke alarms in all 4 floors of the house

11. Sand and varnish solid wood floors, install engineered wood floor in two bedrooms and install ceramic floor in entrance and kitchen

And the list can go on if I'm more specific...

John and his team managed to perform the above job on time (two months) and within initial budget as per contract (this is the part I am particularly satisfied as there were no "surprises" or hidden costs. I consider an excellent quality/price ratio and, whenever we (especially my wife) communicated an issue that needed rework, John and his team make the necessary corrections until we (especially my wife!) are satisfied. With the long experience I have with contractors, I can say I have had the most positive one with John in terms of quality, budget and communication.

Overall I am extremely satisfied with the results (if I can name one thing I liked most is the kitchen, it looks awesome!), I would recommend John and his team to any friend and I will deal with him again for other renovation projects I have in mind (I just need to save more $$$!).

I had an old, dilapidated elevated deck that needed replacing. I decided, for aesthetics, size and natural light reasons to build a large ground-level deck with steps and a small landing to the patio door, which is well above ground level. Additionally, due to the design of the existing deck, there was some damage to the roof which required repair.

John replied to my posting very quickly and visited straight away to view the project. John took the time to understand my needs, discuss options and sketch out the new deck. He responded very soon with details and a competitive price.

After agreeing to contract John for the work, he kept in touch daily with his plans and progress, advising me of other remedial work that was required, which I was happy for him to undertake. Each day saw significant progress in the work and it was good to see the professional manner in which the frame and deck were built and the high quality materials that were used. John was receptive to my questions and concerns and I am very happy with the finished product. I would not hesitate to recommend John and Service Superior or contract him for further works.

John and his guys were fantastic. We hired them to repair the mortar in our exterior walls. They were fast, polite, and offered to make minor repairs along the way (like fixing the fence we share with the neighbors). Their pricing is very reasonable. So we have hired them for another job on the inside of the house (so far, still very pleased with the effort).

I liked Service Superior's services very much because they were always trustful, transparent and honest. John was always looking how to optimize the work and their price was fair.

They completed the job and they were even able to coordinate the job with another company I hired for a secondary work.

Next year we will have more renovations to be done and Service Superior will be in the top of my choices.

From the first call, we new that we were in good hands hiring John Fintikakis, from Service Superior, for various commercial renovations - no worries whatsoever about the quality of work. Service Superior is able to deliver on time and on budget. John and his team do not need to be supervised, they know what needs to be done on first glance, plus explain everything in a clear and precise manner to ensure all involved are well informed throughout the project.

The overall service offered by John and his team at Service Superior in one word is SUPERB! A team that understand the sense of urgency when something needs repairing the day of the request. When major work has to be scheduled we are provided with various options based on budgetary needs - and what is most impressive is John and his team are always there when you call, text or email no matter the time of day. We will continue to call on John Fintikakis and the team at Service Superior to renovate, fix, paint, and help us maintain our offices in Old Montreal for the years to come.

John and his team had done a good job at a competitive price, John is a pleasure to deal, whatever we didn't like he fixed and made me and my wife happy, I would recommend John and his team for any interior renovation, I am planing to work with him on exterior renovation next spring.

I was very happy with all the work done at my house. Not only was the work well done but the workers were happy to make some small repairs without being asked (eg. repointed some bricks). The resurfacing of the balconies came out beautifully as did the painting of the brck support above the windows. It must be said that the worker were very polite, respectful and courteous.

As we had just bought our first house an old duplex, there were a lot of things that needed upgrading. We contacted several contractors for an estimation, prices were or way to high or suspiciously low, and some of them wouldn't even show up.

With John we got a clear and reasonable price setting, everything was worked out in detail.

John gave us a lot of advice during the renovation, would think with us, and always would find a better deal elsewhere, to keep things within budget.

He and his crew did an amazing job renovating our first floor completely.

So if you are looking for someone to do your renovations I definitely recommend John from Service Superior.

Good job for a good price.

For a couple of years now we wanted to start renovating our 26 year old home that has seen no major revamp whatsoever since being built. You can understand our reason for concern in choosing the right contractor for the job. John (service Supervisor) was very prompt in responding to our requests and providing estimates. Since we had no prior experience in this we decided to wait and look elsewhere resulting in a waste of time because the sheer lack of professionalism by the other serviceman. we finally decided to call John back and confirm our contract with him. John was very well connected and brought us with him to get the materials needed just to show us he was being honest with us.We initially wanted to renovate our master bathroom and the second bathroom but by incredible work we witnessed throughout his stay we decided to give him another job in our bathroom located in our basement. By doing so, we also renovated the balcony. John was treated like family during his working days and we kept in touch regularly as his follow up service was equally as impeccable. John and his team are very dedicated to what they do and are pure perfectionists. I remember a period where he had a personal emergency to attend to but made sure he finished what he had started and advised us with such humbleness.He even filled in a 2 foot hole in our ceiling previously made by a plumber for free just because he didn't like looking at it while working. We will be renovating our kitchen in the following months and will be contacting him again with no second thought.Very pleased with the service provided and definitely recommending him to anyone needed any kind of fixtures or renovations.

Thank you John and Team!

Job well done from Ben as well as John.

A great price for great work. Friendly service, a great price and totally professional. The work done at my house was a result of recent water infiltration, the repairs were done in a timely manner and now it's as if it never happened! Well done! I recommend Service Superior.

This is a small condo kitchen. We needed a new counter in granite, painting, new cupboard doors and drawers with hardware, and a new floor. The old sink and garburator had to be removed and a new sink installed and connected. John was the liason with the granite installation and did all the other work.

Mr John Fintikakis was referred to us, we found him very professional, knowledgeable and very thorough with his work.

We have no reservation recommending him.to anyone.

My husband and I were extremely pleased and satisfied with the work done in our home by Mr. John Fyntikakis.

in 2008.He was always ready to help us find the appropriate materials needed and gave us his professional advice.The results were beyond our expectations. We highly recommend his services.John and Lucy Telaro.

They are very courteous people. Every thing was done on time and on budget. I would hire them again for any other job i have to do. I was very satisfied with the results and I thank him very much for the services he has provided me.

my laundry room was with cement walls. he put up the walls,painted,ceramic floor,connections for washer and dryer. for the basement he tore down existing walls insulated,put up new walls and electrical plugs. for the balcony he built 20 feet by17 feet cement balcony all work has been done 4 to5 years ago all is like brand new.