SW Construction

We hired SW Construction for our small commercial reno on February 9th. From the very beginning, promises were made to commence work at 8am and wrap up by 4pm, as our business was to remain open to the public. Most days workers did not arrive until 10am, sometimes even as late as noon; this greatly reduced amount of work completed each day. Due to a severe lack of project management experience, this project was "completed" a month behind schedule. Until now, our accessible washroom does not have a grab bar because the last time they showed up they did not have the right hardware to complete the installation.

The quality of work varied as a number of different general labourers and subcontractors (3 different plumbers) were used throughout the project. All of the floors they installed were done poorly, glue stains remain on the newly installed vinyl tiles, and the washroom tiles are unlevel and unevenly spaced.

When it came to making payments, we were always on time, yet they made multiple attempts to rush us into making the final payment before the project was completed. This made us feel uncomfortable considering the number of delays we had already incurred because of them. They reassured us that they would not leave us in the dust based on their one-year warranty, yet the project due date was March 15th and we still do not have a complete accessible washroom.

Over the course of the renovation we ordered a ductless heating/cooling unit through them for $4,000 and they promised to deliver the unit on Wednesday, April 18. When the time came to deliver the unit, they blamed the recent weather conditions had put them behind schedule on their other projects. We offered to pick up the unit to save them the trip, but they have been ignoring our communications since. [They returned our money on Monday, April 23, 2018, after some very suspicious activity]

PROS

Additional creative efforts were made

CONS

Did not follow through on promises

Did not show up on time; there were days where no one showed up

Poor quality of workmanship

Over billed us and had to threaten to withhold final payment in order to get a refund

They became aggressive when I confronted them about overbilling us

Poor project management lead to a one month delay

After having our money ($4,000) for one month for the purpose of purchasing a ductless unit, they were unable to deliver the unit. I contacted the supplier that provided the quote and they were unable to find any orders placed by anyone from their company. We were days from serving a claim before they decided to return our money

We hired Josephine and SW team to complete our apartment renovation. We had limited time line as we just purchased the unit and wanted to do an overhaul!

We had a great experience over the last 7 weeks, going back and forth with ideas. At the end we got our keys with a REVEAL!! SW provided us a Air B and B for 2 nights before we got back our keys with a spotless unit.

Not only that we received a Thank you box with amazing gifts and coupons including with a free house cleaning from there amazing cleaners and KID activities. My family and I could not believe it! Absolutely fantastic group of people, hardworking, detailed and patient, highly recommend them!!!

What a wonderful company!!! From the very first contact, we were delighted to get such fast efficient service! Not only was everything done to perfection, but Branon and his partner were extremely clean. Taking time to make sure that everything was spotless after they were finished. They were able to troubleshoot problems on the spot, and didn’t skip a beat. They extremely polite and on time. We have never experienced such fantastic service. We have been renovating our whole house and I only wish I had found this company sooner. We are just in the process of organizing some plumbing work through the same company. That’s how pleased we are! They even left us a thank you gift once the job was completed!! Who does that?! A+++++

My husband and I were looking for a contractor to install about 900 sq.ft. of laminate flooring. Thanks to Trusted Pros we spoke to several contractors and chose very well. SW Contractors, Josephine and the crew she works with, did an excellent job. Everyone one on this team were friendly, engaging, answered any concerns we had and cleaned up every visit. Although tardy a couple of days the job was completed in time agreed upon.

David & Nina Goodbrand

Stoney Creek, Ont.

Josephines team upgraded our bathroom, she spent time in regards to the design with family member as I travel to the states often and was not able to take lead.

After several weeks of just design we came up with materials that my family and I were extremely happy with.

At the end Josephine and her team, Made all the renovations work within budget, even though we took 9 days over our time line, it was well worth the wait.

We really appreciate the SW team, and would recommend them for any project you may have.

Thank you,

Derry Mensah

I hired SW Construction to renovate my apartment, including electrical renovation.

Brandon was able to provide a price estimate much earlier than I expected and was very prompt in finishing the work in advance. Josephine was really friendly and helpful in helping planning my apartment, I had no idea or experience about home planning and furnishing so I asked quite a lot of questions but surprisingly, Josephine was willingly to answer them all. The renovation took a bit longer and more expensive than other contractors that I used to hire but the final work exceeded my expectation. You get what you pay for.

I would highly recommend SW Construction to anyone and would not hesitate to hire them again in the future.

Had Brandon change my panel and put in a 200 amp service. Also had him connect all wiring to outside shed, pergola, covered porch. He also did some rewiring and found some problems from the previous owner that was unsafe and not to code. He and his crew were great at doing the job right, on time and kept everything clean afterwards.

Good job guys!!!

We never saw Josephine Sindani and Brandon Whiteford, the directors of SW Construction after they received the advance payment of $38000 for the rennovation of our home. They routinely engage in falsifying information and presenting mistruths to the property owners about the contract and its execution. They kept us waiting for 8 weeks saying the kitchen order is in progress whereas Josephine placed no kitchen order. She did not even place the permit application while confirming back to us several months ago that she had received the permits.

Thanks to them, we are sitting with a recently purchased home whose flooring, baseboards, ceiling have been ripped out, a destroyed entryway, permits that are not in place, a kitchen order that has not been placed and with $38,000 down the drain.

Customers Beware or be ready to have your home and finances ripped by them.

My husband and I recently spent a few weeks trusting the people of sw contracting (Jo and the Brandons) with our house. I was very nervous about it but Jo reassured us. By keeping in touch by texts, phone calls and pictures.

They went out of their way to source out and install barnboard, beams and rangehood.

We would highly recommend them for anything you need done. They turned our house into our new home!

If you want to work with great people who will work hard for you call sw construction.

I highly recommend SW design. The work they did was fantastic and looks amazing.

Every time I have had renovations done at my house, the contractors always finish at least a week late. SW Design not only finished on time but a couple of days early. Even after making some changes to the original plans.

Dealing with Josephine and the rest of the crew was a great experience. They truly exceed my expectations.

I hired SW Construction to carry out some electrical work including removing service to an old hot tub and installation of an electric vehicle charging receptacle. Brandon was able to provide a price estimate before arriving and was very prompt in getting the work done. SW provided great, friendly service and billed as estimated! Plus Brandon was very helpful in providing advice on EV charging options before even arriving on site.

I would highly recommend hiring them and would not hesitate to use them again in the future.