A company that services the GTA.
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I hired SW Construction and signed an agreement on Feb 20th, 2018. They were to start work around March 15. I was given excuse after excuse on why they couldn't start on time. I'm a fair person so I gave them a few weeks. By mid April, I was loosing patience, so they did the "contractor scam" )where they send one person on site to do a little work, so you can't complain). That last a week. By the end of April, I requested a schedule of when the work would be completed, and that is when they stopped returning my calls, and one night they came and removed any remaining equipment on site. I never got a call or email that they had quit on me. When I reach out to the suppliers and engineers that were involved, nobody had anything positive to say.
What is most frustrating, is seeing positive reviews at the time SW was supposed to be at my house doing the work I hired them to do.
My only advice would be to: a) not give them a deposit until they start work (and a whole crew is onsite for more than a day) and b) have a schedule with dates included in your contract. Luckily I have more than enough communication from them to go to court to get my money back.
I was so happy with the work from SW design/build construction Ltd. They came in and did my kitchen and bathroom. Said it could take up to month but got it all done in 3 weeks. I would highly recommend them for your next reno.
I really wanted to redo my main floor in my home and came across SW Construction. I contacted Josephine and she was amazing! She catered to every design I thought about and helped me pick designs that would suit areas in my house. My house looks amazing! They put together an amazing contract and followed it to the letter. I would gladly recommend Josephine and SW Construction to anyone. They are an amazing people!
We hired SW Construction for our small commercial reno on February 9th. From the very beginning, promises were made to commence work at 8am and wrap up by 4pm, as our business was to remain open to the public. Most days workers did not arrive until 10am, sometimes even as late as noon; this greatly reduced amount of work completed each day. Due to a severe lack of project management experience, this project was "completed" a month behind schedule. Until now, our accessible washroom does not have a grab bar because the last time they showed up they did not have the right hardware to complete the installation.
The quality of work varied as a number of different general labourers and subcontractors (3 different plumbers) were used throughout the project. All of the floors they installed were done poorly, glue stains remain on the newly installed vinyl tiles, and the washroom tiles are unlevel and unevenly spaced.
When it came to making payments, we were always on time, yet they made multiple attempts to rush us into making the final payment before the project was completed. This made us feel uncomfortable considering the number of delays we had already incurred because of them. They reassured us that they would not leave us in the dust based on their one-year warranty, yet the project due date was March 15th and we still do not have a complete accessible washroom.
Over the course of the renovation we ordered a ductless heating/cooling unit through them for $4,000 and they promised to deliver the unit on Wednesday, April 18. When the time came to deliver the unit, they blamed the recent weather conditions had put them behind schedule on their other projects. We offered to pick up the unit to save them the trip, but they have been ignoring our communications since. [They returned our money on Monday, April 23, 2018, after some very suspicious activity]
PROS
Additional creative efforts were made
CONS
Did not follow through on promises
Did not show up on time; there were days where no one showed up
Poor quality of workmanship
Over billed us and had to threaten to withhold final payment in order to get a refund
They became aggressive when I confronted them about overbilling us
Poor project management lead to a one month delay
After having our money ($4,000) for one month for the purpose of purchasing a ductless unit, they were unable to deliver the unit. I contacted the supplier that provided the quote and they were unable to find any orders placed by anyone from their company. We were days from serving a claim before they decided to return our money
We hired Josephine and SW team to complete our apartment renovation. We had limited time line as we just purchased the unit and wanted to do an overhaul!
We had a great experience over the last 7 weeks, going back and forth with ideas. At the end we got our keys with a REVEAL!! SW provided us a Air B and B for 2 nights before we got back our keys with a spotless unit.
Not only that we received a Thank you box with amazing gifts and coupons including with a free house cleaning from there amazing cleaners and KID activities. My family and I could not believe it! Absolutely fantastic group of people, hardworking, detailed and patient, highly recommend them!!!
What a wonderful company!!! From the very first contact, we were delighted to get such fast efficient service! Not only was everything done to perfection, but Branon and his partner were extremely clean. Taking time to make sure that everything was spotless after they were finished. They were able to troubleshoot problems on the spot, and didn’t skip a beat. They extremely polite and on time. We have never experienced such fantastic service. We have been renovating our whole house and I only wish I had found this company sooner. We are just in the process of organizing some plumbing work through the same company. That’s how pleased we are! They even left us a thank you gift once the job was completed!! Who does that?! A+++++
My husband and I were looking for a contractor to install about 900 sq.ft. of laminate flooring. Thanks to Trusted Pros we spoke to several contractors and chose very well. SW Contractors, Josephine and the crew she works with, did an excellent job. Everyone one on this team were friendly, engaging, answered any concerns we had and cleaned up every visit. Although tardy a couple of days the job was completed in time agreed upon.
David & Nina Goodbrand
Stoney Creek, Ont.
Josephines team upgraded our bathroom, she spent time in regards to the design with family member as I travel to the states often and was not able to take lead.
After several weeks of just design we came up with materials that my family and I were extremely happy with.
At the end Josephine and her team, Made all the renovations work within budget, even though we took 9 days over our time line, it was well worth the wait.
We really appreciate the SW team, and would recommend them for any project you may have.
Thank you,
Derry Mensah
I hired SW Construction to renovate my apartment, including electrical renovation.
Brandon was able to provide a price estimate much earlier than I expected and was very prompt in finishing the work in advance. Josephine was really friendly and helpful in helping planning my apartment, I had no idea or experience about home planning and furnishing so I asked quite a lot of questions but surprisingly, Josephine was willingly to answer them all. The renovation took a bit longer and more expensive than other contractors that I used to hire but the final work exceeded my expectation. You get what you pay for.
I would highly recommend SW Construction to anyone and would not hesitate to hire them again in the future.
Had Brandon change my panel and put in a 200 amp service. Also had him connect all wiring to outside shed, pergola, covered porch. He also did some rewiring and found some problems from the previous owner that was unsafe and not to code. He and his crew were great at doing the job right, on time and kept everything clean afterwards.
Good job guys!!!
SW Construction has a TrustScore™ of 1.5. The average TrustScore™ for other businesses providing similar services in Oakville and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 27 |
Approved | 0 | 24 |
Unverified | 0 | 3 |
Suspicious | 0 | 0 |
Overall Rating | 3.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Business does not require workers compensation |
Government Actions | Yes |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2010 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Alarm Systems, Architectural Design, Basement Renovations, Bathroom Renovations, Bathtub Refinishing, Cabinetry and Millwork, Ceiling, Commercial Renovations, Concrete Work, Countertops, Decks, Demolition Work, Design Build, Drafting Service, Drywalling, Fencing, Fireplaces, Floor Heating, Flooring, Foundations, Framing, Gutters, Handyman Services, Heating & Air Conditioning, Home Additions, Home Construction, Home Inspection, Home Restoration, Home Staging, House Cleaning, Interior Design, Irrigation Systems, Kitchen Renovations, Land Surveying, Landscaping, Masonry, Mold Removal, Moving Services, Painting, Paving, Plumbing, Power Washing, Property Maintenance, Roofing, Skylights, Snow Removal, Solar Energy, Stonework, Stucco, Swimming Pools, Trash Removal, Tree Services, Water Heating, Welding
A company that services the GTA.
Main contact(s) | Josephine Sindani |
Affiliations or other locations: | Mreno Properties Ltd. / Toronto (Rated 4.7 / 5) |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 1 Year services warranty for all work completed Product warranty varies from 1 - 35 years |
Accepts credit cards | Yes |
Year established | 2010 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Contact SW Construction to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
SW Construction has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum