Terrible experience. Scott came to "fix" our fireplace in November. He was three hours late and the fireplace stopped working two weeks after. Because the service was under warranty for 30 days, he came again to "fix" the fireplace. Once again, the fireplace stopped working three weeks later. We have tried multiple times over the course of three weeks to contact him to discuss options for repair but have not received any kind of response. This guy doesn't know what he's doing and he's extremely unreliable and unprofessional. Will definitely use a company with properly trained employees next time.
The Fireplace Guy has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in St Albert and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Company Website||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2006|
|Member of TrustedPros Since||2008|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main Contact(s):||Scott Campbell , Sherry|
|Alternate Phone Numbers:||780-974-7689, 780-418-0644,|
|Listed with TrustedPros since:||2008|
|Accepts credit cards:||No|
|24 Hour emergency Service:||Yes|
|Legal structure:||Sole Proprietor|
|Licensing Information:||Contact The Fireplace Guy to request licensing info.|
|Insurance Information:||Contact The Fireplace Guy to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.