We came across Unique by Design when we were searching for tile for our kitchen backsplash. In the process of obtaining a quote, the design studio we consulted with offered to send out their installer to provide an estimate. We scheduled a time to meet with John (whom I never met before and thought he worked exclusively for the designer).
I want to preface this by saying I'm quite handy. I'm an avid DIY'er who has done backsplash before, but also acknowledge my limitations. My home is new, entirely custom, and so we're looking for perfection (or as close as possible). Also having been onsite for much of the build process, I've become familiar with many of the short cuts contractors tend to make. Makes me appreciate the finer details, and when John came out I was impressed by his suggestions and what he had to offer.
The design studio did not carry the tile we decided on. We called John back and asked if he'd still be interested in the job. To his credit (and a wrinkle to our plans) John was honest and would not contract to us directly because it was the designer that put us in touch. Relationships matter, and I respect that. We also had no issue with the design studio - they were great in fact, and so we had to request them carry this line of tile on our behalf - just so we could work with John.
We had 3 quotes on the job. John's was very competitive. His estimate was 2 days to complete the work, but it took 3 full days. The extra day wasn't a failure on John's part, but instead spoke to his meticulous nature. John would pause from time to time and explain to us an opportunity (or obstacle) and give us choice. When we obviously took the more detailed, more time consuming route - it never phased him. John would smile and go back to work. And that 3rd day? John cut into his weekend to ensure continuity - that he was there daily from start to finish, and ensure we were not left with a disruption longer than necessary.
In the end, were thrilled with the work. I would not hesitate to call on him again in the future, and I'm confident our paths will cross again soon. Fantastic work and a very reasonable price. Thank you for a great experience!
Unique By Design has a TrustScore™ of 3.6. The average TrustScore™ for other businesses providing similar services in Oshawa and the surrounding areas is 3.8. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Company Website||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1985|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main Contact(s):||John Young|
|Listed with TrustedPros since:||2015|
|Accepts credit cards:||No|
|24 Hour emergency Service:||No|
|Legal structure:||Sole Proprietor|
|Licensing Information:||Contact Unique By Design to request licensing info.|
|Insurance Information:||Contact Unique By Design to request insurance details.|
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