Uptrend Developments Group Inc. (UDG) provides the highest standard of excellence in building and renovating residential and commercial properties at a highest craftsmanship. At UDG, we are here to make your home interior and exterior dreams come true. We are a team that can take any room and transform into a living space you will feel at hom read more...
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Although my partner and I are relatively happy with our new bathroom, we have some trouble with the quality of the work, and communication, in particular. Painting was sloppily done, some of the drywall has nicks that weren’t smoothed over, and Sri’s poor placement of the washer/dryer connection to the wall means it sticks out too far. In addition, Sri rarely communicated accurately with us throughout the renovation. For example, he said we’d be without a toilet for 2 days, but it turned into 6. He’d tell us he was coming at 8:30 or 9am, but show up closer to 11. One day he texted that he was taking a day off, but had not told us ahead of time.
Perhaps most frustrating for me was the incorrect shower head he installed. When I complained about it, rather than changing it, he got defensive, saying I had approved it (he had showed it to me quickly one day on his phone). I assumed he’d thoroughly understood what we wanted, so I thought I was looking at colour or aesthetics, not the included components. This makes it hard for us to clean our tub, which I explained at the time.
Although Sri and his helper did try to clean before they left, my partner and I had to spend hours scrubbing our living room floor, where tape residue had been left, and we found a spot where paint had spilled and had to use a toothbrush to remove most of it. They had not mentioned the paint spill at all, leaving it for us to deal with. Thankfully Sri had left a bottle of cleaner we were able to use, but they could have been much more careful and thorough themselves. Now, 6 weeks after our renovation, we’re having trouble with the drawers on our vanity. I’ve contacted Sri 3 times - text, phone and email - and have not heard back. I fear we’re now on our own.
If you want to hire Sri, I recommend you fight harder than we did for careful finishing, and choose your own components. This was our first renovation, so perhaps we were too naive and did not stand up enough for ourselves. Ah well, lesson learned.
Thank you for the review. But there is always 2 sides to a story. This renovation was done at a condo downtown. We were limited with use of the elevator. When I do washroom renovation, I do things in order so I don t run into any problems. Client insisted I installed the toilet next day. I don t install Toilet before tiling the floor and having the tub installed. I had the plumber scheduled to do rough in plumbing and he wasn t able to do the work as scheduled because the tub that was bought by the owner was incorrect(wrong size). The tub that was requested by the client was sold out. It took me some time to find the tub that was requested. I had to reschedule the plumber. This work was done during covid and materials were not in stock. I ve done my best to give the toilet soon as possible. I ve explained to them and at that time they were ok with it. So I am not sure why complaint now. All work was completed within the agreed time frame. Both occupants of the unit worked from home, and many time I was told to stop work because they had phone meetings. I ve done everything that was agreed on contract and I have done extra work which I did not charge. Location of the washer dryer was there choice. I ve done the work as per the contract agreement. After the tiling work completed they complained about the shower faucet. I offered to add an adapter to have hand held shower, they refused. I was called back to fix caulking issue which was caused by them. They installed a pressure rod that pushed the tub so hard that the caulking tore. I went back and fixed it. They called again to have a switch cover installed which was not part of the washroom work. But again I went and did the work. After a month they messaged me saying one of the drawer on the vanity isn t closing properly. When the work was completed, they inspected and signed off all work completed. I can t fix wear and tear.
They are upset about that and trying to put a bad name on my company.
Sri and his team have been very professional through out the engagement. Apart from good work and having great work ethics, Sri has always been responsive when you need and always keep you informed.
Sri did a fantastic job with the project. We were looking to revamp our existing finished basement with new flooring, lighting/electrical, painting and adding a bedroom. Sri produced exactly what we envisioned and gave his ideas throughout the project.
Good quality of work and is a hard worker. We had a separate kitchen person come in and Sri was accommodating of that. He doesn't only project manage, but also did a lot of the hands on work.
He is very reasonable and transparent with pricing and went above to make sure we were happy with the results. He even came back after finishing the project to do final touchups. Good overall quality of work and flexible with exactly what we wanted.
Given how busy the summer season was for home projects, there was a slight delay but it did not matter as much as long as the project got completed and Sri always kept in constant communication with us and was professional with the way he worked.
Highly recommend Sri and look forward to working with him on future projects.
Uptrends Development Group Inc. has a TrustScore™ of 4.0. The average TrustScore™ for other businesses providing similar services in Scarborough and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2010|
|Member of TrustedPros Since||2018|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Basement Lowering, Bathtub Refinishing, Ceiling, Closet and Storage, Countertops, Decks, Drywalling, Fencing, Floor Heating, Floor Refinishing, Flooring, Foundation Repairs, Foundations, Framing, Garage Construction, Garage Doors, General Contracting, Handyman Services, Interior Design, Painting, Plumbing, Tiling, Window Treatment, Carpentry, Design Build, Electrical, Home Restoration, Landscaping, Windows and Doors
Uptrend Developments Group Inc. (UDG) provides the highest standard of excellence in building and renovating residential and commercial properties at a highest craftsmanship.
At UDG, we are here to make your home interior and exterior dreams come true. We are a team that can take any room and transform into a living space you will feel at home in.
Whatever style or taste in d cor, our skilled staff of designers and craftsmen will work with you to create an environment that s right for you. No matter how big or small the project, from an entire home remodel to a single room makeover, we guarantee it will be a space you will fall in love with.
With the help of the creative team of design/build experts here at UDG, we guarantee to transform your home into a place worth keeping.
Please contact Roshan for more information or 647-234-9010.
Uptrends Development Group Inc. was awarded Best of TrustedPros in 2021 for Basement Renovations in Scarborough.
|Main contact(s)||Sri Nathan , Rohsan|
|Alternate Phone Numbers||647-234-9010,|
|Listed with TrustedPros since:||2018|
|Accepts credit cards||No|
|24 Hour emergency service||No|
|Licensing information||Licensing information available upon request|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.