Urban Hardwood Flooring, speacializes in the installation of hardwood, laminate, engineered and vinyl flooring. We also remove any and all types of flooring. We have a skilled professional team that does quality work. Our team has spent over 10 years specializing in this field. We also do specialty work such as; border in lays, flush fence read more...
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I had my flooring installed (approximately 1900sq ft) of engineered hardwood in Burlington between Dec 5 to Dec 8, 2012. I had engineered hardwood in a naked white oak put in.
The job was done in practically 3 days with the fourth for final touch ups and cleanup.
The installer, Brandon, was recommended by the supplier and given the level of trust with the floor supplier, I sought out Urban Hardwood Flooring.
Brandon made time to come out to measure, assess, and quote the work and we found the prices very reasonable. Install date was solidified and honored. What makes Brandon stand out in this regard was that he has a level of care for the product and craft typically seldom seen amongst specialty trades. He knew how the floor would behave, he knew how it would look best installed, and in what manner. He also made special concessions for us to ensure work that should have been done in advance (stairs, painting) would not be compromised as our job schedule had gotten re-arranged.
He did not send a crew of people and disappear. He installed the floor himself with his team who are as meticulous as he is. The quality and finished work was, to me admittedly surprising given his speed. He double checked the floors after install to ensure no splintering or imperfections.
My only regret is that I wish we didn't have to hide the floors immediately thereafter to protect it from subsequent trades, which again, Brandon made sure to have us do.
I will be recommending Brandon and his crew. A pleasure to have worked with you and team. Thank you.
Brandon and his crew recently installed Wickham hardwood flooring in our bedrooms. The house is a bungalow and we previously had this same flooring installed a few years earlier in the main part. Therefore, each bedroom entrance had to be perfectly tied in with the existing floor. Brandon took the time to explain how this would be done and recommended the direction of the new install. The 3 of them (Brandon, Chris and Luke) did a great job and cleaned the site including the driveway before leaving. I highly recommend Brandon and his crew from Urban Hardwood Flooring.
We moved to Ancaster and Brandon and team did a great job installing the maple Haywood floor in our house. They scheduled us and respected the date when we scheduled.
The price for the work was right.
I would hire them again and I would recommend them to anyone that wants their floors installed.
Thanks you Brandon and team. Much appreciated!
Brandon and his team were amazing. We had recently moved into a new house and we’re hoping to have our projects completed by Christmas.. Brandon shifted things around to ensure we met that deadline. His team was extremely respectful and professional. They always cleaned up at the end of their day, and were very respectful of me working from home. There was constant communication to ensure we were happy with the progress and it turned out better than we could have ever imagined. I would recommend Brandon, his team, and their services to anyone looking for work done. 11/10 job.
Brandon and his guys are second to none. He has installed my flooring. I highly recommend Brandon and his guys. I use him with all of my customers. As our company Paradigm Cabinets is a custom cabinet company passionate about the job being done right the first time every time.
Brandon and his team did an excellent job installing our flooring and did it in an efficient timely manner. They paid attention to detail and we were also thrilled with the job they did in the upstairs foyer which would have been tricky with less experienced installers .
They were friendly and courteous and worked hard to
make sure everything was installed precisely. They even took the time to help us with a few details that had been missed by a previous company.
We are so happy with our new second floor and would recommend them to any one looking to find a floor installer.
Brandon was very professional in his original quote to us. Telling us what and how he would complete our hardwood floor installation in our entire house. Brandon and Chris, his installer showed up on time and explained the whole process with us kept asking us about any concerns we had and made sure we were happy with the end results Finished on time with an excellent result that we are happy with. I give a big endorsement to Urban Hardwood Flooring.
I'm somewhat confused about the service I received from this company. During the quotation visit, Brandon seemed highly focused on doing the job right. Unfortunately he missed noting that the old floor was 1/4" thinner than the new which required us to spend quite a lot of money replacing the bullnose at the top step in order for them to lay the floor. During the work itself, he and his crew were friendly, but I have to say I was shocked at the mess they made of my home. To score the old flooring for removal, they ran saws without vacuums such that our smoke alarm went off repeatedly, and our home was filled with sawdust. Their careless work style resulted in several dings on the new floor, baseboards that had to be re-aligned and walls that had to be patched and re-painted. I spent days recovering from this installation and therefore cannot recommend this company.
Urban Hardwood Flooring has a TrustScore™ of 3.7. The average TrustScore™ for other businesses providing similar services in Burlington and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 48 |
Approved | 0 | 47 |
Unverified | 0 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 4.5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Urban Hardwood Flooring, speacializes in the installation of hardwood, laminate, engineered and vinyl flooring. We also remove any and all types of flooring. We have a skilled professional team that does quality work. Our team has spent over 10 years specializing in this field. We also do specialty work such as; border in lays, flush fence, ceramic centre pieces, etc. We pride ourself on quality, and cleanliness.
Main contact(s) | Brandon Roulston |
Listed with TrustedPros since: | 2011 |
Residential work | Yes |
Commercial work | No |
Warranty | Warranty details not yet provided |
Accepts credit cards | No |
Year established | 2010 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Business does not require a trade license |
Insurance information | Contact Urban Hardwood Flooring to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.