VP Renovation

Bonjour,

Nous avons fait la connaissance de Victorio dans le cadre de notre recherche de contracteurs pour un projet de terrasse pour un duplex ainsi que l'installation de fenetre et porte patio.

Victorio s'est montré très patient et plein de bons conseils durant tout le temps des rencontres. Il a en plus pris le temps de nous conseiller des professionnels avec qui nous pourrions travailler tels que les ingénieurs et architectes.

Le budget était clair lors de nos rencontres, et celui-ci semblait pourvoir tenir. Nous avons donc pris la décision de travailler avec lui et avons fait une avance pour les travaux.

Suite a la réception du devis, celui-ci était bien trop cher a cause notamment de l'augmentation des prix du bois.

Nous n'avons donc pas pu faire le projet a cause du budget bien trop important.

Victorio a été très sincère et nous a remboursé la totalité de la somme donnée.

Nous ne pouvons attester du travail de Victorio mais nous pouvons assurer un engagement envers ses clients de grande qualité et sincérité

I was purchasing a new home and needed an idea of how to approach renovating the basement. I had no idea where to start or how to approach the project so I hired Victorio as a counselor.

Initially I just wanted a consultation with the possibility of using his company's services as labour to do the work and manage the project. Victorio helped me understand all of the different facets of the reno that I would have to consider, what to look for and things to ensure when I would eventually deal with contractors for the project. There was never any pressure to hire his own company to use the services. I can't stress enough how easy going and down to earth he is, he made the whole experience a pleasure and even went out of his way to make sure he could meet with me to discuss this project **on his day off** because I had a tight timeline to get a quote and there were no other times where he was available (I needed the consultation on short notice so I could include the renos as part of my mortgage application).

Finally, because it went so well, I checked to see if his company could do the work but unfortunately they were completely booked out for the next 6 months. So Victorio drove all the way to the South Shore, an area he doesn't normally work in, just to help a guy out, even when it had very little benefit for his company. This is the kind of honest character you can expect when dealing with VP Renovation. When consulting with me on the reno he presented me different options and things to consider, as well as the costs and risks associated to each.

He did offer to support the project if I were to decide to go ahead with it with another company, which I appreciated. Overall, I was incredibly impressed with the service provided and would work with them again in a heartbeat.

We hired VP Renovation to finish the basement in our '30s-era duplex in June 2019. Of course, we had no idea what was in store for us at the time but through the pandemic, the birth of our son, and other twists and turns he did a masterful job of steering the project to completion. Whenever we had questions, he was ultra responsive and always explained things in detail and as many times as was necessary. He went above and beyond, literally going out of his way to buy materials when we couldn't, either because we were dealing with a newborn baby or because we didn't want to go shopping due to COVID. There were surprises along the way, but because of Victorio's excellent communication there were none on the bill and we were happy to pay in full because of the excellent service we received. Victorio was also very respectful of our needs, making sure to work around our schedule and especially after the birth of our son ensuring that his team didn't disturb mother and baby! We're very grateful and lucky to have worked with Victorio and wouldn't hesitate to hire him for any future renovations. In an industry with far more than its share of incompetents and charlatans, VP Renovation stands out head and shoulders above anyone else we've worked with on our various projects over the years. We've recommended VP Renovation without hesitation any time anyone we know mentions that they're looking for a contractor.

We were very happy with Victorio and his team's work adding a second bedroom to our condo. His team sent update photos consistently and always kept us in the loop, and were professional and courteous at all times. They made intelligent solutions to preserve the fit and finish of the unit and we were impressed with their communication, work ethic, and results.

We gutted our Kitchen and Bathroom last year, VP Renovation was hired to do the full renovation of our outdated 30+ year old kitchen and bath. Victorio met with us to discuss what we had in mind. He listened then made some suggestions and explained all aspects of the jobs to be done.

Victorio offered alternatives to the quotes to help reduce our cost and fit our budget. He guided us with the purchases of materials, cabinets and appliances.

His workers were on time, professional and cleaned up after they finished working.

We now have a spacious open concept main floor and a modern updated bathroom.

We have a 100-yr old home, and the basements back in those days were not intended to be a living space. With VP Renovations it has been transformed into a multi-functional level of our home that the whole family is able to use.

During the estimation, Victorio helped us think about the resale value of the home by having a much more open space rather than divided work/play areas. He also suggested revealing the older facets of the house like the ceiling beams and iron pipes to give it a more industrialized look.

The height of the basement was barely 7 feet so the crew had to dig down about 1 foot and open up the ceiling to give more overhead space. This was a very manual job and the team did it quickly while taking care not to spread the dust over the rest of the house.

What we appreciated about VP:

• Great rapport with us through all phases of the project

• Candor and engagement whenever we presented our requirements; they gave us valid options to think about not only for our needs but for future value of the house

• Prompt replies as well as daily communication; always ready and open to discussion

• Staff were reliable and worked hard to get the job done

Happy to say that we are making full use of our new basement. There's a TV lounge area, full bathroom, hidden laundry area, pantry and storage under the stairs. Photos below will show the full transformation.

After we had a problem with water infiltration in our basement, we chose VP Renovation to fix our basement woes. The project involved removing the old concrete slab, installing an interior drain connected to a sump pump, adding gravel to create extra drainage underneath the slab, and pouring a new concrete slab. It was a large and stressful project to undertake, but the VP Renovation team was extremely professional throughout the entire process, providing high quality work every step of the way.

Communication was excellent throughout the entire project, both in person and online. Victorio was always easy to reach and quick to respond when we had questions. The team did an excellent job designing and installing the drain/sump pump system. The project was completed in a timely fashion, with only minor delays due to weather. Otherwise, the team was there every weekday until the project was completed. We are confident in their solutions and very happy with the quality of the work. We would easily recommend them for similar projects.

We were very impressed by the workmanship and cleanliness during the installation process. The crew was polite, professional and a pleasure to work with.

The quality of the product is just what we needed. Victorio's recommendation was right on!

I would highly recommend this company for any of your flooring needs!

I liked their vision and they were very helpful. They gave me the pros and the cons in the material. They tried to help me to find a good price in the windows, the floors and ect.

Vittorio and his crew went above and beyond to assure that all my needs were met. I've had bad experiences with past contractors. It is a rare thing to see the way these guys operate....I highly recommend this company...

Cheers

Nick