The source in Ontario and Canada for the highest quality hardwood floors and stairs at the best prices. We stock oak, maple, walnut and exotic species as well like tigerwood, bambo and brazilian cherry. Shop our online and save!
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Tom carries a great product but never follows through on his promises. He was to order us bull-nosing and stain - never complete, as well as transition wood pieces. He is a great sales man who does not follow through on his promises, rather gets angry when asked to follow through, redirects that it is the customer's fault and then never returns calls. Go somewhere else to get full service.
Wil purchased flooring from my business in March of 2014. The purchase was for hardwood flooring and trim pieces. She picked up the order and seemed pleased with the quality and price that she paid as indicated in her post. Unfortunately the nosing that was supplied had to be replaced with a new one. We placed an order with the supplier for the piece and was informed that it was on back order. They also requested a can of stain be supplied. There stain and nosing arrived a short time later and they where contacted. The stair nosing and stain are here and can be picked up at anytime. To show our good intent in this matter we will be pleased to supply this product at no charge to Wil. If there are any other issues with the flooring we would be pleased to discuss them as well.
Sincerely
Wood Floors and Stairs Direct.com
Wood Floors and Stairs Direct has a TrustScore™ of 3.8. The average TrustScore™ for other businesses providing similar services in Dundas and the surrounding areas is 2.7. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 14 |
Approved | 0 | 11 |
Unverified | 0 | 2 |
Suspicious | 0 | 1 |
Overall Rating | 4.4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Wood Floors and Stairs Direct may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2005 |
Member of TrustedPros Since | 2011 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
The source in Ontario and Canada for the highest quality hardwood floors and stairs at the best prices. We stock oak, maple, walnut and exotic species as well like tigerwood, bambo and brazilian cherry. Shop our online and save!
Main contact(s) | Tom Gillie |
Alternate Phone Numbers | 877-662-3348, |
Listed with TrustedPros since: | 2011 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2005 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Services listed by Wood Floors and Stairs Direct may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.